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TERRIBLE TERRIBLE TERRIBLE

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EILAT BAKERY - PICO BLVD. Disgusting experience. I was stunned . . . by my entire transaction. Stopped by today to get a cup of coffee. $2.50 . . . gulp. Only reason I stopped, it was on same side of street I was traveling and there was parking in front. Simple request. One cup of coffee please and room for milk. I will put the milk in myself. Simple? Not to these folks. First they could not find a paper cup. Took 2 people about 4 minutes to locate one. Poured coffee from a glass pot -- oops bad sign. Then proceed to pour steamed milk in the cup. I said whoa I just want plain whole milk and I will do it myself. He ignored me and proceeded to pour in non-fat milk. Incredible. I said 'whole milk' they said they are out. I said I don't have time for this, please refund my money and I'll be gone. I was even nice. To my shock they said THEY DO NOT GIVE REFUNDS! I pointed out they could not provide me with what I requested so just give me my refund and I'll be gone. Again: ABSOLUTELY NOT! WE NEVER GIVE REFUNDS. I was upset but what could I do? What arrogance. Never again.

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  1. McDonalds would have been cheaper with better coffee.

    1 Reply
    1. re: granadafan

      Amen to that. Especially the 'better' part.

    2. So how are the baked goods at Eilat Bakery?

      12 Replies
      1. re: ChinoWayne

        Eliat Bakery is a kosher bakery. The baked goods are pareve...meaning nothing is baked with any dairy product.
        For a kosher bakery I think it's fine and some of the goods are tasty.
        I'm curious as to why the OP would run in to a kosher bakery, to find great coffee to go, expecting it to be a Starbuck's or something? I'm thinking Eliat, most likely, doesn't get requests for 'coffee to
        go' very often. I think, after '2 people 4 minutes to locate one' would have given me a clue and I would have smiled and said 'I've changed my mind, thanks'...
        And left.

        1. re: latindancer

          agreed, latindancer. :)

          1. re: latindancer

            Agreed. All good points if you are a 'local'. Regarding why I didn't change my mind while they were fumbling looking for a cup? Money already in the cash register. Actually it was more like 2 or 3 minutes but felt like an eternity.

            1. re: Milwood

              Sorry you had the experience you did.

              I'm just glad you didn't stop in front of Elat Market, a few doors down, and go in for something you were in the mood for. That's another story altogether and one you'd never forget.

              1. re: latindancer

                LOL. That I know about. We call it "push and shove". Scary. We usually shop at a 'mini' SFV version on Sepulveda near Vose. Farmer's Produce. Not as wild. Love their produce and deli counter. I am not afraid!

                1. re: latindancer

                  well, do they offer coffee on their menu? if so they should get it right or just halfway right. i'm sure the OP didn't expect LAMILL but it's a bakery. sure i wouldn't go to a taco truck and expect blue crab hand rolls but it's not too far off to think a bakery might have coffee. i used to work at a bulk bagel place back east (not anything like one's here) when i was a teen and it's not what people came in for but we had coffee. it was ok. it's coffee and costs are pretty low for a cup from bulk standard coffee. they probably should have given you your money back. now you know never to go back, at least for coffee!

            2. re: ChinoWayne

              "So how are the baked goods at Eilat Bakery?"
              ---------------------------------------------------------

              I was wondering that myself.

              1. re: A5 KOBE

                If it's like the one that used to be in Valley Village, they have awesome baguettes.

                1. re: Das Ubergeek

                  I have seen the one on Fairfax but never really had the urge to go inside. I occasionally have cravings for black and white cookies and chocolate macaroons.

                2. re: A5 KOBE

                  Every year I order their coconut macaroons around the holidays. They've got that little outer crunch and soft inside I love. Other than that I've never really tried anything else.

                3. re: ChinoWayne

                  "So, other than that, Mrs. Lincoln, how did you like the play?" ;-D>

                  1. re: Servorg

                    Hahaha. Thnks.

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