TERRIBLE TERRIBLE TERRIBLE
EILAT BAKERY - PICO BLVD. Disgusting experience. I was stunned . . . by my entire transaction. Stopped by today to get a cup of coffee. $2.50 . . . gulp. Only reason I stopped, it was on same side of street I was traveling and there was parking in front. Simple request. One cup of coffee please and room for milk. I will put the milk in myself. Simple? Not to these folks. First they could not find a paper cup. Took 2 people about 4 minutes to locate one. Poured coffee from a glass pot -- oops bad sign. Then proceed to pour steamed milk in the cup. I said whoa I just want plain whole milk and I will do it myself. He ignored me and proceeded to pour in non-fat milk. Incredible. I said 'whole milk' they said they are out. I said I don't have time for this, please refund my money and I'll be gone. I was even nice. To my shock they said THEY DO NOT GIVE REFUNDS! I pointed out they could not provide me with what I requested so just give me my refund and I'll be gone. Again: ABSOLUTELY NOT! WE NEVER GIVE REFUNDS. I was upset but what could I do? What arrogance. Never again.
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re: ChinoWayne
Eliat Bakery is a kosher bakery. The baked goods are pareve...meaning nothing is baked with any dairy product.
For a kosher bakery I think it's fine and some of the goods are tasty.
I'm curious as to why the OP would run in to a kosher bakery, to find great coffee to go, expecting it to be a Starbuck's or something? I'm thinking Eliat, most likely, doesn't get requests for 'coffee to
go' very often. I think, after '2 people 4 minutes to locate one' would have given me a clue and I would have smiled and said 'I've changed my mind, thanks'...
And left.-
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re: latindancer
well, do they offer coffee on their menu? if so they should get it right or just halfway right. i'm sure the OP didn't expect LAMILL but it's a bakery. sure i wouldn't go to a taco truck and expect blue crab hand rolls but it's not too far off to think a bakery might have coffee. i used to work at a bulk bagel place back east (not anything like one's here) when i was a teen and it's not what people came in for but we had coffee. it was ok. it's coffee and costs are pretty low for a cup from bulk standard coffee. they probably should have given you your money back. now you know never to go back, at least for coffee!
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