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Still finding fully expanded threads in which the posts have all been read by me earlier or the day before

A day later, this thread has not collapsed. Had this problem weeks ago and am finding it's returned in a few threads the last few days. This is the latest: http://chowhound.chow.com/topics/828456

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  1. If you've read all the posts, the thread won't collapse. It only collapses if you've read some, but not all, of the posts.

    13 Replies
    1. re: Jacquilynne

      Okay, but this is happening on occasions in threads where I can see that someone new has posted but everything is open, so too hard to find the new posts. Might not be true of the thread I included here...

      1. re: mcf

        Yes, It's happened to me a couple of times, including today.

        1. re: mcf

          There's another bug where sometimes posts that have been removed still show in the index -- so you may be seeing instances where the new posts aren't in the thread anymore. There was a joke tangent removed from the thread you linked.

          1. re: Jacquilynne

            I see... when you remove posts, the missing poster's name still shows as the last post? Will you be removing the inevitable tangent about how diligently y'all scrub threads of anything resembling fun, too? ;-)

        2. re: Jacquilynne

          Jacquilynne, This is contrary to what happens to me. When I see there's a new post in a thread I'm interested in I go to that thread only to find it's expanded even though I've read All of the posts. Thus I can't, or sometimes don't want to, read through all the posts seeking the New post. That's a colossal waste of time. It just happened on the Grilling Books thread...

          1. re: Gio

            Glo - that's what I have been seeing, too.

            1. re: jeanmarieok

              Thanks for your confirmation, jeanmarieok...!

              1. re: Gio

                Vital clarification: when you click into the thread and find everything expanded, does the "New" flag appear anywhere inside the thread? We could be looking at two VERY different issues depending on whether or not the flag appears even once inside the topic.

                1. re: Engineering

                  BTW - relating to this issue would be when one is composing a response, finally clicks on 'post my reply', etc ... then if new responses from others had been posted in the time between I don't see those if I reload the thread - they appear collapsed. I usually find those later when I notice "additional entries" or doing a search on the expanded thread like what I described below.

                  1. re: Engineering

                    I'll make a point of looking for that next time it happens.

                    1. re: Engineering

                      No, the New flag does not appear anywhere inside the thread.
                      Thanks for exploring this problem...!

                  2. re: Jacquilynne

                    How does the computer or website know if you've read ALL the posts? What happens if the telephone rings and you close the window before reading them all?

                  3. What is needed is a control to collapse all, or individual posts in a thread.

                    1 Reply
                    1. If you accidentally do a second click on the thread (or don't notice you did) the site treats it as if you have already read the whole thread so will show it to you fully expanded. If the page is slow in loading (so it sits there at the previous page or shows a blank page while it attempts to load) and you click the link again to get it to load, or you stop the page load and click on the link again - the site treats it as a "second" load of the page and shows it to you as a fully expanded thread.

                      Since the "new" tags are also now gone from the "second load" of the page you could do a search for: a) date subsequent to the last day you were there [some new posts may be missed, you can look "upwards" to try to catch those you don't remember reading]; or b) "hour" and look for the new posts [within a day/24 hours]; or c) "minute" and look for really recent posts.

                      1 Reply
                      1. re: huiray

                        I have experienced exactly what you describe. The only time it bugs me is when there is a heated/interesting discussion in which I was personally involved ; )

                        I agree with whomever said there needs to be a way to collapse all or individual posts as well as the 'expand all' button.

                        A 'sort by' feature would be helpful as well. If this situation the OP describes occurs, a sort by function would allow a person to read the latest posts, out of context of course, but after reading them, revert to the normal thread and go on from there.

                      2. I just clicked on a link in my email notification regarding a new post in the Top Chef Ep #10, 1/11/2012 thread, and it's totally expanded, no way to identify the new post without reading all 513..... So I clicked another thread, When the host is late serving the meal, and same thing, all expanded. So there is some kind of problem.

                        2 Replies
                        1. re: jeanmarieok

                          I had the problem today in the Top Chef Last Chance Kitchen thread, and note that none of the posts have "new" despite there having been a new one to me appearing as the last one.

                          1. re: mcf

                            Funny though, I just got notification about this response, and now it's all collapsed again.

                        2. Ok, since at least two of you have confirmed that there are no "New" flags within these expanded threads, that narrows this down nicely. The behavior you're seeing indicates that, for one reason or another, the site thinks that you have already viewed all of the posts in these threads. Based on that belief, it gives you the entire thread expanded because it no longer knows which posts to collapse and which posts to leave alone.

                          There are a number of reasons this might be happening on either side. For example, if you are clicking the link to that thread repeatedly, refreshing the page, or otherwise causing it to load multiple times, you'll get the fully expanded no-new-posts display.

                          Alternatively, certain quirks on the server side could also be causing it; for example, someone above mentioned that if someone else posts while you're writing a post, the other person's post won't show up as "new" for you because of the timing.

                          In short: I now know exactly what is happening- we just need to figure out why. Please keep an eye out for any patterns in the affected threads, the way you get to them, and anything else that might be relevant.

                          13 Replies
                            1. re: Engineering

                              Well, that's why I waited til it was the first boot up of the day, so I'd know for sure that I had not clicked on the thread prior or repeatedly. I didn't want to send you on a goose chase based upon my faulty recollections or mindless repeated clicking if it happened without my realizing it. Will also keep an eye out for any further flakiness.

                              1. re: mcf

                                Happened again this morning, here:

                                http://chowhound.chow.com/topics/502654

                                and here:

                                http://chowhound.chow.com/topics/368655

                                I have not posted in either before, and have no recollection of having read them, either. Both fully expanded with only one click to open.

                                1. re: mcf

                                  Note that, if you've never read / clicked on either of those threads before, every post should appear expanded with a NEW flag the first time you visit the thread.

                                  Quick experiment:

                                  The site claims that you have read http://chowhound.chow.com/topics/824512 before, but new posts have been added since. When you open that topic, are the old posts collapsed and the new posts expanded with NEW flags on them?

                                  Alternatively, you've never viewed anything from http://chowhound.chow.com/topics/829465 - does every reply show up expanded with a NEW flag?

                                  1. re: Engineering

                                    The first link had the old posts collapsed and no "new" designation on the new ones.

                                    The second link had all the posts open/uncollapsed. I didn't see "new."

                                    I should note that I have terrible attention deficit, and may be misremembering... so clicked on the thread about Sam's Club to check and found that those posts are "New."

                                    1. re: mcf

                                      When I go here, a thread I've never clicked on, it's expanded and the posts have the "new" logo. http://chowhound.chow.com/topics/829320

                                      1. re: mcf

                                        Ok, assuming you're right about misremembering the NEW flag in the test posts I linked to, this is sounding like the correct behavior so far. Can you click through to that topic one more time? If no one else has posted since the last time you viewed the thread, it should show up as fully expanded with no NEW flags anywhere.

                                        1. re: Engineering

                                          I just clicked through to the Sam's Club topic again. All expanded, no NEW flags. As I've said, the behavior isn't consistent, just frequent enough to be annoying, particularly when one is involved in a very long thread where new posts are noted but all are expanded when you click on the topic. I get the correct behavior most of the time, but some days, the wrong behavior is mighty frequent, too.

                                          1. re: mcf

                                            Are you getting email notification about "New" posts?

                                            If you are getting email notification about a new post on a thread, but that post gets deleted before you actually go to the thread, the thread would be presented to you as if there had been no new post - i.e. fully expanded with no "New" flag(s).

                                            Ditto if you are inspecting the Table of threads on a Board - if a new post was made to a thread after you last called up that Table of Threads (after logging in) the "New" flag appears besides the name of the thread, with the info about the 'last post' (new) on the right side of the thread name - but if *that* post was then deleted before you actually (re)opened the thread, the new-but deleted post does not appear and all the (old) posts are expanded - as if the new post had never ever existed. I.e. the status of the thread doesn't get updated to reflect deletion of that post. In my experience, anyway. (I believe this is a bug in the system on this site)

                                            If you get email notifications about several new posts on a thread, but then some - but not all - of the new posts are deleted before you actually look at the thread, the old posts will be collapse and the *surviving* new posts will be expanded with the "New" flag.

                                            My experience, anyway, and my 2 cents worth.

                                            [On disputatious threads I sometimes found it a 'useful' feature to have the email notification turned on so I could get a sense of posts that were being flung at posters' throats but which got ripped out by the mods. :-) ]

                                            1. re: huiray

                                              Nope, no notifications. And it happens when the new posts are undeleted. I've found them with patience on some occasions by carefully scrolling through the thread.

                                            2. re: mcf

                                              More or less what I figured. The big problem with this bug is that, in order to see what exactly is happening, I would need to check on some data *before* you view the thread and the problem occurs. Which, in turn, we can't readily predict without knowing what's happening. Catch-22.

                                              I'll continue to keep an eye out for this. The fact that only certain users are seeing the problem must mean something, so that's one lead at least. Let us know if you notice any further details, and until then, thank you for your patience.

                                              1. re: Engineering

                                                Sure and thanks so much for giving it your attention.

                                2. re: Engineering

                                  OK. This started happening to me a few days ago. Here's what I am seeing today. The top right corner of my screen says I am logged in. I click on the thread "January openings" in the Greater Boston board, and all the posts display expanded.

                                  I have read this thread on many occasions before, and it has always been that the previously viewed posts display as collapsed when I am logged in, but as expanded if I am not logged in. So this is new behavior. I log in again just to make sure, and now the previously viewed posts on this thread show collapsed, as I would normally have expected earlier. If I return to the list of threads and then select this thread again, all posts appear expanded, which is not what I would expect - I would think they should all appear collapsed.

                                  This happens now with other threads that I have viewed several weeks ago too: Once I'm logged in, they show collapsed where I had previously viewed them but with the new posts expanded. I leave the thread and then return to it. and now all posts are expanded.

                                  In contrast, for threads that I had not viewed at all before ths new behavior started, i.e. that just started in the past few days, the previously viewed posts do not show as collapsed when i view the thread now after logging in.

                                  Just observations...

                                  Q