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Engineering: Login fixed, thanks!

Steve Green Dec 20, 2011 12:35 PM

To Engineering:

Thank you for getting the login fixed. Specifically, for the last few weeks, when I would log in and hit enter, my login didn't register/show, until I would click on another page, and then when I went back to "discussion", I would be "unlogged" until I changed pages. It seemed that whatever page I was on when logging in, would unlog me when I went back to it (regardless of what link I used to get there). Also, sometimes (when logged in, of course) when I hit "reply", I would get the login page, as in this thread: http://chowhound.chow.com/topics/813464.

All fine now, working normally. (current FF)

  1. h
    HillJ Dec 20, 2011 06:08 PM

    Something similar to what you are describing happened to me a few seconds ago while trying to add a reply to a Home Cooking Board thread. First I was sent to log in...when I was already logged in. Then when I returned to the specific OP I was unable to add a comment and was bounced back to my home page.

    22 Replies
    1. re: HillJ
      Engineering Dec 21, 2011 10:36 AM

      You actually encountered two separate issues. The second is described in http://chowhound.chow.com/topics/813464 and is (unfortunately) not yet resolved. It can be circumvented by refreshing the page that is sending you to your profile.

      By contrast, the phantom am-I-logged-in-or-not issue should be resolved. Can you please clear your cache and let us know if it happens again?

      1. re: Engineering
        HillJ Dec 21, 2011 11:09 AM

        Thanks for the help. I just clear my cache and the log in issue I tried to explain seems resolved at this time.

        However, I still need to hit the "refresh button" after reading a new comment within a thread I'm following in order for that entire OP to advance to it's current spot.

        1. re: Engineering
          Steve Green Dec 27, 2011 05:19 AM

          "By contrast, the phantom am-I-logged-in-or-not issue should be resolved. "

          It just happened again. I was reading a thread and decided to log in, and now seem to be logged in everywhere _except_ in the main page of the board I was in when I logged in (although if I go back into that thread I am again logged in). Hope that made sense.

          1. re: Steve Green
            Engineering Jan 3, 2012 09:27 AM

            To clarify: the page that showed you as not logged in was the page where you first clicked "Log in" and provided your username / password, right?

            1. re: Engineering
              Steve Green Jan 3, 2012 09:34 AM

              Well, it's been a while, but no. I logged in while I was in a specific thread (don't remember which/where at this point). I showed up as being logged in on that page after typing login/password, but when I clicked one level above, to the board that _contained_ that thread, I wasn't logged in. I was logged in everywhere else, though. Was that clearer?

              1. re: Steve Green
                Engineering Jan 3, 2012 10:00 AM

                Clearer, yes. Unfortunately, not the answer I was hoping for. Thanks for the report, we'll continue to keep an eye out for this one.

                1. re: Engineering
                  Steve Green Jan 7, 2012 06:40 PM

                  OK, more specific, and somewhat reversed from how I remember. Just now, I clicked my bookmark, which is xxxx /boards, then clicked on the "Home Cooking" page and logged in. I showed up as logged in, and then clicked on a thread within that board, "Home Made Instead of Purchased", and hey presto, I was suddenly NOT logged in. I went elsewhere from there (sorry, don't remember where) and was logged in again. I logged out, closed the browser, and tried to repeat the bug with a different board, and then repeated the process with the same board and thread, but all worked fine on both those tests.

          2. re: Engineering
            iL Divo Jan 7, 2012 06:48 PM

            sorry but not computer savvy.
            by clearing your cache, do you mean go into internet options under tools and clear your history, cookies and files?

            1. re: iL Divo
              Engineering Jan 9, 2012 09:20 AM

              Close. In that same options menu it should say something about clearing "cached pages" or "internet cache" - something along those lines.

              Unfortunately, if you're still seeing the issue after this many weeks, I doubt that the cache is the problem.

          3. re: HillJ
            iL Divo Jan 7, 2012 06:45 PM

            for the last, I don't know, few weeks or so, I have to log in every time I visit the site to post.
            even though the 'remember me' is bulleted and I've not logged out, I still have to always log in.
            gets frustrating but I just thought something was up with new rules and reggies {?}

            1. re: iL Divo
              HillJ Jan 8, 2012 07:29 AM

              while I don't have to log in each time I visit CH, I have had to refresh each page from about 1.5 weeks if I want the threads to advance to current/live time and read new comments.

              1. re: HillJ
                iL Divo Jan 9, 2012 08:11 AM

                I've logged in probably 15 times since that post above, each time having to start with 'login' page....< although I never logged out.... \???/....don't know why.........it's only lately this is the case........

                1. re: iL Divo
                  Engineering Jan 9, 2012 09:24 AM

                  Are you using any settings or add-ons with your browser that would clear cookies between sessions? If you're losing your logged-in status, something is happening to that cookie.

                  1. re: Engineering
                    rworange Jan 9, 2012 09:44 AM

                    For the past week I've had to log on every day. One way it seems to have cleared is logging in Saturday, removing the 'remember me' tick. Then on Sunday,when i logged in and left the box checked, it seems to have worked. Today i didn't have to login.

                    1. re: Engineering
                      iL Divo Jan 17, 2012 07:36 PM

                      depends on what device I'm using ie. iphone desktop or laptop
                      on iPhone its safari, that's the browser. if it's desktop or laptop, I could be using Mozilla foxfire cuz I use it for a better result with my work web page (more options).
                      the add-on needed for work website is greasemonkey, otherwise if I'm not into work site I don't generally use mozilla but rather the standard Internet explorer.

                  2. re: HillJ
                    Engineering Jan 9, 2012 09:25 AM

                    > " I have had to refresh each page from about 1.5 weeks if I want the threads to advance to current/live time and read new comments."

                    Forgive me, but could you rephrase that?

                    1. re: Engineering
                      HillJ Jan 15, 2012 08:12 PM

                      Just returned to the boards after a vacation.
                      Still happening. Try to rephrase.

                      I go to my list of topics I'm following. Click on one topic, read it and proceed to the next. But the topic I've just read doesn't clear as read. In order for my list of topics to appear correctly (as read through) I must hit my refresh button in order to read added posts or see a refreshed list of topics.

                      1. re: HillJ
                        Engineering Jan 17, 2012 10:33 AM

                        Are you using your browser's Back button to return to the "Topics I'm following" page after viewing each topic?

                        1. re: Engineering
                          HillJ Jan 17, 2012 10:35 AM

                          Back and refresh buttons from the browser, yes. And, the issue remains. When I return to my profile page this topic will still appear as "New" and require that I hit either refresh or back buttons to advance to the current page view.

                          1. re: HillJ
                            Engineering Jan 17, 2012 11:04 AM

                            I was afraid of that. This is a seperate issue relating to certain browsers, especially Internet Explorer 8 and below. Please see http://chowhound.chow.com/topics/8046... for the rundown.

                            1. re: HillJ
                              Caitlin McGrath Jan 17, 2012 11:05 AM

                              That's a browser feature, not a site issue. AFAIK, the only browser that will clear the new flag if you return via the back button is IE; not so with Firefox, Chrome, etc.


                              1. re: Caitlin McGrath
                                HillJ Jan 17, 2012 11:32 AM

                                @ Engineering & CM, thank you. I had not seen either OP regarding this specific issue beforehand. I'll switch browsers and clean out my temps to start fresh.

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