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Unfortunate Experience at Trattoria D'Italia (YYC)

j
javelina Dec 14, 2011 11:04 AM

I bought a groupon to try La Trattoria D'Italia, on Edmonton Trl in the NE. My overall impression was that the food was bland and overcooked: Caesar salad lacked garlic and I think had those pre-grated parmesan crumbs on it; the shrimp dish (more on that below) was tough; the tortellini stuffed with veal and cheese was, well, inoffensive.
But the kicker was this: I had ordered the shrimp as an appetizer. When I ordered I distinctly remember saying "We'd like to start with this" and then I pointed to the item on the menu. No appetizer arrived, and I thought "fine, we have enough food anyway." But when the entrees came, out came a third entree, a shrimp dish. When I said I had ordered it as an appetizer, the waiter said it wouldn't matter, we had a groupon anyway. It wasn't even on the horizon of possibility that he would take it back (or, as we learned, deduct it from our bill). I didn't make a fuss at the time, but I have since e-mailed them to let them know what happened but have not heard back from them.
The food in and of itself didn't leave much of a taste at all; the service transformed it into a bad one. Have other people had similar experiences to mine?