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Dec 3, 2011 11:37 PM

trader joe's coq au vin (frozen)

so disgusting it got tossed. occasionally i have returned items but this smelled and tasted so horrible that i could not bare to see or smell it any longer.

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  1. just in case you don't know--they will refund without you returning the actual product. (sometimes without a receipt.) just let them know about your bad experience, so they can make you happy and look into the problem.

    2 Replies
    1. re: chez cherie

      I think this alleged generous return policy at Trader Joe's may be an urban myth--or is perhaps being phased out. A couple of weeks ago I told the manager at the store in Brooklyn that I'd bought two containers of yogurt that were past their expiration date and that I'd had to throw one out because it was clearly spoiled. He was very skeptical that I was telling the truth and asked for a receipt. I said I didn't have one. He grudgingly OKed a refund for one of the yogurts, but said next time, without a receipt and the actual product or container, no refund. That is the only time I've ever complained there--and it was not a pleasant experience.

      1. re: gnosh

        wow, that sucks, gnosh...maybe it is location based or something. I know I've just mentioned to a TJ cashier that something I bought was merely "not fabulous" and they basically forced me to take a refund for it (I only mentioned it in response to a very enthusiastic cashier's question about whether I thought EVERYTHING at TJ's was fabulous)

        I hope they aren't planning to phase out the policy. I've never actually asked for money back but it's nice to know you can.

    2. Agreed that their frozen coq au vin is repulsive. Never again!

      1. Hi... bought it for the first time last night, took one bite and put the rest down the garbage disposal. Seeing the date of your post am amazed they're still selling it. I like a lot of TJ's frozen products but this was beyond bad - it's disgusting.