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Sear House in Closter - anyone been yet?

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we've always been a River Palm family but i need an alternative and The Assembly won't do. hoping to hear something positive about this place from my trusted fellow Hounds...

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  1. Walking in I thought "what a great space". I think they did a beauiful job on this place. It is open and airy and modern looking. I wanted to love it because I could see myself dining here often. I was so let down with the food. I went with some coworkers for lunch. We ordered some of the Kobe Beef Burgers, the Steak sandwich and the and BLT with gruyere cheese. Besides the steak sandwich everything else was let down. My burger which was ordered medium came out very well the other burger came out well too and we realized no one asked how it was to be cooked. The burgers looked so good as they were being served we were thrilled but they were soo dry it was painful to eat them. The BLT had one thick slice of bacon and that was it. It was in a ball in the middle of the sandwich so most of the sandwich was just cheese and lettuce withe the center bites only having bacon.
    The best part of the meal was our cappuccino. It was delicious but that is not enough to bring me back for the food.

    11 Replies
    1. re: NJfoodLover

      they are reviewed in todays' Bergen Record. she gave them ***

      1. re: doxy216

        i saw that - perhaps NJfoodLover caught them on a bad night...?

        1. re: goodhealthgourmet

          Maybe it was just an off time. I just figured since there was only one other table in there for lunch that shouldn't have had a hard time with cooking our food correctly.

          1. re: NJfoodLover

            you didn't mention before that the place was practically empty - doesn't bode well for longevity if you can't fill those tables! given the location and price point it strikes me as more of a dinner spot than a lunch destination, so perhaps they've got the B-team on the clock during the day...? anyway, i'd be inclined to blame your server and not the kitchen for the temperature on the burgers - it's possible that he or she bungled the entry considering that they didn't even ask for a preference on one of them. did you say anything to anyone about it?

            we have close friends who mentioned a while back that they were headed there for dinner. i need to find out how their experience was.

            1. re: goodhealthgourmet

              If you blame the server for the burgers you have to assume that she wrote down "well" or whatever they came as. If a kitchen gets a ticket with no temp and decides to cook to well, then the kitchen has a big problem. I don't know if that server punched in the wrong temp on several burgers from a single table, but it seems unlikely.

              1. re: tommy

                If you blame the server for the burgers you have to assume that she wrote down "well" or whatever they came as.
                ~~~~~~~
                you'll note i said the server may have "bungled the entry" - meaning they put in the order wrong. so yeah, it was just a guess, but that's what i was thinking (and according to the OP it was 2 burgers - not several - and one had no temp requested). anyway, regardless of who's to blame, if you're unhappy with what comes out of the kitchen, *alert someone* to the issue so they can do something about it.

                i just spoke to our friends who had dinner there, and the response was "You go there for steak. period. the steak was excellent, but that's all I would get there again." seems to be the consensus in light of yesterday's review (and yes, it is bizarre that they got 3 stars after serving "smelly salmon." ick.)

                1. re: goodhealthgourmet

                  Then there's the issue of not only the server not asking, but the customer not specifying.

                  1. re: tommy

                    very true. i guess i was just trying to say that you shouldn't immediately blame the kitchen in the OP's scenario...but you're absolutely right, the customer could/should have specified how s/he wanted the burger cooked.

            2. re: NJfoodLover

              Or maybe your experience is actually typical and more helpful than the Record's review. A restaurant serving "smelly" sushi gets 3 out of 4 stars?

              1. re: tommy

                If you reread what I wrote "My burger which was ordered medium came out very well the other burger came out well too and we realized no one asked how it was to be cooked."
                To clarify, I ordered mine medium. The second person just said I will take the same meaning the burger order and implied medium but that person was not asked how it was cooked.

                1. re: NJfoodLover

                  Sorry about that. I misread.

                  In that case the server or the kitchen is definitely at fault. Not a good reflection on the restaurant.