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bgbrown Dec 1, 2011 02:26 PM

GE Monogram

2 years ago we did a complete kitchen renovation. When it came to ranges, I wanted a 46" duel fuel range with 2 ovens and 6 burners. I decided on a Wolf but was talked into the monogram and decided that it had the beautiful blue finish inside the ovens and I really liked that the oven racks pulled all the way out. I was a crazy person keeping it clean and looking new. A month ago I did the self clean, which I do every 3 months on both ovens and the finish on the small oven blistered and blue flecks were everywhere in the oven. I called GE & a repairman came out and said it could not b repaired. The GE customer relation rep. Said that it was cosmetic and they would not do anything. After only 2 yrs for this range to have a defective finish is unbelievable after all this range was almost $9 grand. So I would say buy the Wolf stay far away from GE!!!

  1. e
    eresponse Dec 3, 2011 10:10 AM

    Hi, this is Vikki with GE. I regret to hear of the difficulty you have had with your GE Monogram range. Please email us at eResponse@ge.com with the specific details as to model and serial numbers, date of purchase, service history, problem description, and your complete name and address and we will look into this for you.

    1. m
      mikie Dec 1, 2011 03:00 PM

      It's funny how we all end up being a product of our experieinces. Some people like this brand and others hate it, not just GE, any brand. We bought a GE refrigerator many years ago and it seemed like everything on it was plastic and broken within just a few years. When we moved we left it behind. The house we moved into had some GE appliances and we seemed to have a fair amount of trouble with them as well, so we replaced some of them with other brands that we had had better luck with. Now we are replacing all the appliances in our kitchen and from the very start GE was off the table because of the experiences we had years ago. We have had good luck with two Kitchenaid dishwashers in two different houses and we are getting a new Kitchenaid dishwasher and electric wall oven and speed oven. The other appliances are Electralux Icon, no experience either way on these but I have my fingers crossed that you can't really mess up a gass range top. I'm sure there will be GE lovers that have had years of excellent service from their Monogram appliances that will come to their defence, but that just goes to show that everyone has different experiences and different points of reference.

      1 Reply
      1. re: mikie
        d
        Dave5440 Dec 1, 2011 03:18 PM

        It's going to be a crap shoot as to who actually makes an appliance anymore. Here's the brands whirlpool makes, they also own maytag corp with 14 more brands under that name

        Whirlpool * Admiral (Canada)

        Chambers

        Coovert (ac's)

        Crosley (newer fridges, a/c, washers)

        Danby ( 8 )

        Estate

        Inglis

        Ikea

        Kenmore ( see Sears )

        KitchenAid ( 4 )

        Kirkland

        Maytag Epic®

        Roper

        Speed Queen (Canada only)

        Sub Zero (undercounter ice makers)

        Whirlpool

        WC Wood

        (factory purchased

        by Whirlpool 2010) Amana ( older freezers )

        ArticAire

        Country Squire

        Crosley ( freezers )

        Danby ( freezers, some dehumidifiers )

        Edison

        Electrohome (range hoods, humidifiers, dehumidifiers)

        Estate ( freezers )

        Frost Queen

        KitchenAid ( freezers )

        Maytag ( freezers )

        Miami Carey (range hoods)

        Quickfreeze

        Quickfrez

        Roper ( freezers )

        Sahara

        Whirlpool ( freezers )

        Woods

      2. d
        Dave5440 Dec 1, 2011 02:57 PM

        You do a self clean cycle every 3 months? I'm not suprised the finish came off. A self clean cycle can and does hit 900F for 2+ hours at that temp. Still never used that feature on mine, never will.

        1 Reply
        1. re: Dave5440
          wekick Dec 3, 2011 11:33 AM

          If the manufacturer has that feature, then I expect it to work as advertised .....or don't have it. I have always used self clean when I had it and even on ovens with electronic boards and no problems yet.

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