I just made a reservation at Arpege through the phone. What surprised me was the fact that they asked me for my credit card number as their 'guarantee' in case I don't show up. Maybe it's just me, but I have never had a restaurant ask for my credit card number prior to my visit. At least they don't do that here in Tokyo, which is where I currently live. They also didn't ask for my cellphone number nor the hotel I will be staying at. The only information they have at hand is my credit card number along with my reservations dates and details.
Is this normal? Please share your thoughts, thanks!
It's normal in the sens that Arpège always does it (and Hélène Darroze too).
It's not in the sense that no one else does it, and it is quite rude by French standards. All the more annoying from people who charge you that much for a meal (and at the same time all the more logic since the opportunity cost of a no-show is all the higher).
I like Busk's idea.
hmm, interesting, I ate there once in September and once in November, for lunch both times (if that makes a difference in their reservation policy), and they did not ask for a CC on either occasion.
Pierre Gagnaire Paris and many other US restaurants do that too
L'Arpege only recently
But if you show up once and intend to reserve for the 2nd time onwards - they will let you book without any CC guarantee
I have a booking for lunch at le Grand Vefour in early Jan and they took my credit card details.They asked me to call in late December and I can cancel up til 10:30AM on the day, pretty reasonable since I am not in the country until Sunday.