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The service in Little Saigon, Malboro

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KarenLLT Nov 15, 2011 05:13 PM

Obnoxious waitress cum owner. Food was authentic, but I won't go back if this lady is in the restaurant. Bossy boots she is!

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  1. drongo RE: KarenLLT Nov 15, 2011 05:39 PM

    Well, I have to agree that this restaurant has the rudest waitress I've EVER encountered. But I thought food was good (though I'm no expert on Vietnamese food).

    (Incidentally, at time of writing chow.com has automagically linked to a Little Saigon in Atlantic City... but I think this thread refers to the restaurant in Monmouth County.)

    3 Replies
    1. re: drongo
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      MarlboroMan RE: drongo Nov 15, 2011 11:44 PM

      Now I want to go, not only to try the food, but to encounter the rude service. In fact, if I'm not treated rudely, I might even be disappointed. :)

      I live about 2 minutes from this place. I got a Bahn Mi (my first ever) from there for last New Year's Eve. Thought it was good but not great, but I should give lunch a try this week.

      1. re: MarlboroMan
        Duppie RE: MarlboroMan Nov 16, 2011 07:48 AM

        I'm with you. Just how bad can it be? By the way I found a strictly Bahn Mi place in Edison but have yet to try it so when I do I'll pass it along.

        1. re: MarlboroMan
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          MarlboroMan RE: MarlboroMan Jan 9, 2012 11:51 AM

          Well, I went today. Been craving soup lately.

          Sorry, no rude service to report. I had a guy, he was all smiles. A lady also served me tea, also very nice.

          Got a regular sized bowl of the "Extraordinary Pho Bo" ($8.99). Glad I didn't get the X-Large! More than enough for lunch! Such a symphony of flavors! Wow.. just wow. I will definitely be back there again soon!

      2. Quine RE: KarenLLT Nov 16, 2011 09:24 AM

        And for a set of reviews for this restaurant there is this thread:
        http://chowhound.chow.com/topics/752311

        1. Bossa_Nova RE: KarenLLT Nov 16, 2011 12:03 PM

          We have been coming here every two or three weeks since it opened and have never experienced any rude service. In fact my experience has been just the opposite, they are always very friendly and accommodating.

          6 Replies
          1. re: Bossa_Nova
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            yCf RE: Bossa_Nova Nov 16, 2011 12:58 PM

            I have the same experience. I don't see any problem with their service. They have always been friendly with my family and I.

            However, I could see the owner/waitress in question come across as rude and bossy but I think that is probably due to the way she talks.

            1. re: yCf
              wench31 RE: yCf Nov 16, 2011 01:55 PM

              i agree. That's just her personality. She's very friendly.

              1. re: wench31
                c
                cherib RE: wench31 Jan 13, 2012 05:29 PM

                Lisa can be friendly AND obnoxious! She oversteps the boundary between waitstaff and customer. Everyone else at the restaurant is very nice and helpful.

                -----
                Little Saigon
                19 Elm St, Montclair, NJ 07042

                1. re: cherib
                  r
                  randy115 RE: cherib Jan 14, 2012 03:07 PM

                  We go to Little Saigon at least twice a month.The food is always worthwhile; often delicious. Lisa certainly has personality...some might mistake her attitude as rude. I would strongly disagree. She's just a little rough around the edges-but means well and is always full of information for the novice.

                  1. re: randy115
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                    MarlboroMan RE: randy115 Dec 8, 2012 12:08 PM

                    I went today for lunch. Hard to tell if the place was open--- kinda dark inside.

                    Had a bowl of pho.. also tried the savory crepe ... really, really good.

                    I got up towards the end of my meal and went to the bathroom. Came back and my bowl (still partially full of soup) had been removed. MAJOR pet peeve, but the waitress said, "Oh, did you want that?" Well, yes, I wasn't done eating. But, she packed me up a new small order to go, so all is well.

                    I don't know why, but whenever I eat Vietnamese food, it's such a flavor explosion. There's sweet, sour, spicy, salty and a bunch of other elements, all at once. No other cuisine hits me with that many flavors at once.

                    1. re: MarlboroMan
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                      MarlboroMan RE: MarlboroMan Sep 8, 2013 08:59 PM

                      Wife and kid got food from Little Szechuan in Little Silver.. I wanted something a little more exotic, so placed a take out order for #35 from Little Saigon. Lotta littles goin' on!

                      MAJOR pet peeve #2. Price charged was different than price listed. Dragon lady (older woman, not the nicest I've ever dealt with), offered lame excuse of "oh, prices just went up. They go up every year.. blah blah." I looked at menu.. yup, same price of $9.99 as the menu I had at home. "Oh, old menu.. no new menus yet."

                      Instead I was charged $11.99, and I nearly walked on principle. What I SHOULD have said was.. charge me the listed price, or I walk. And it wasn't worth it, either. Dish was supposed to come with "Soup of the Day" and that certainly wasn't in there.

                      After I paid for the meal, she pointed to the bag on an adjacent table and said "There's your food." Just very weird service.

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