HOME > Chowhound > New Orleans >

Discussion

Domenica service

Went to Domenica last night. I always love the food, but without fail, no matter which different waiter I get, the service is amazingly inattentive. This guy ran the gamut: forgot which wine I ordered; forgot to bring a requested cup of ice; forgot to bring side plates for the pizza we shared; never filled the water glasses; never filled the wine glasses; forgot the cappucino. As bad a service as I've had there. Am I just snake-bitten or do others find this to be the case? Aside from the service, the food was as excellent as ever. Oh man, that grilled octopus pizza!!

-----
Domenica
123 Baronne Street, New Orleans, LA 70112

  1. Click to Upload a photo (10 MB limit)
Delete
  1. I'm a huge fan of the food, but the service is wildly inconsistent. I've rec'd everything from flawless to rank amateur...it usually falls somewhere on the low middle.

    1. Same here. Even the well-meaning waiters are overly familiar, but most don't seem to be trained at all. Still I like the food too much to write it off.

      1. Maybe it was the full moon.

        Dinner at Lillette Saturday was quite good but the service was the pits. I had guests from out of town so it was also embarrasing.

        1 Reply
        1. re: collardman

          That's a shame. I love Lilette but the service has always been their weak spot too, I think.

          -----
          Lilette
          3637 Magazine St., New Orleans, LA 70115

        2. haven't been to Domenica or Lilette, but i had the very same problem last visit to Patois. Very excellent food and the worst service i've had in a long time. I will go again, but i just couldn't believe a restaurant of that caliber could produce that experience. (wasn't busy when i went so that wasn't the problem)

          2 Replies
          1. re: califkatie

            Has every high-end restaurant fired their waitstaff and replaced them with cab drivers?! Went to Delmonico last night. For those crazy prices, I'd have expected better than Moe, Larry and Curly. So much for the "team" concept! One had to keep going back to the kitchen to see what the specials were; one brought the wrong wine; and the other couldn't answer a single query about the nature of the menu items. Makes me appreciate a place like Herbsaint that is always spot-on.

            -----
            Herbsaint
            701 Saint Charles Avenue, New Orleans, LA 70130

            1. re: sanglier

              I think hit or miss service is the post-katrina norm. I've lowered my expectations quite a bit since then.

          2. That is unfortunate. Our one trip was about 2 years ago, We were wonderfully impressed.

            It started, when I called them, to inquire on the menu, as my 89 year old M-I-L was in the group. Nothing looked like something that she would enjoy, looking at the Web site. In about 15 mins., the exec. chef called back, and promised my wife, that her mother could have anything, that she wanted, including Popeye's Fried Chicken, from over on St. Charles Ave.

            When we arrived at the Roosevelt, there were major problems, and we called Domenica (just down the lobby), to update them. No problem. The Roosevelt continued to throw problems in front of us, but we called Domenica one more time.

            When we arrived, we were now 45 mins. late, and most of the diners had cleared out, save for a few at the bar. The servers were all standing at attention, and worked well into the night, satisfying every need. None drifted off, and none went to their dinners, until we had everything that we needed. That nigh we closed them down, as even the bar was empty. Not one server missed a beat.

            Now, the food was good, but was a tad bit of a let-down, at least for me. Everyone else in our party seemed to have given it "two thumbs up." Service? We ALL gave that "two thumbs up."

            Sorry that things did not go well. Maybe too much time has passed, since our visit, or maybe the management has changed? I cannot offer any explanation on why I had a stellar service, and you never have. I am sad for that.

            Thanks for the review,

            Hunt

            -----
            Popeye's Fried Chicken
            1603 W Airline Hwy, La Place, LA 70068

            Domenica
            123 Baronne Street, New Orleans, LA 70112