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Report feature broken?

Robert Lauriston Oct 27, 2011 05:32 PM

When I click Report, I get the usual dialog, but when I click Submit Feedback nothing happens. Tried both Chrome and MSIE on Windows 7.

  1. The Chowhound Team Oct 28, 2011 07:57 AM

    We seem to actually be getting the feedback in the backroom, even if it isn't acknowledged properly on the front of the site. Sometimes, we're getting it 8 or 9 times, so we appreciate the persistence with which people are trying to reach us!

    4 Replies
    1. re: The Chowhound Team
      d
      DPGood Oct 28, 2011 08:10 AM

      Does that mean you're going to fix it?

      1. re: DPGood
        The Chowhound Team Oct 28, 2011 08:17 AM

        Well, we're not -- we're just the moderators. But as soon as Engineering gets in on the West Coast, we'll ask them to take a look.

        1. re: The Chowhound Team
          Engineering Oct 28, 2011 09:23 AM

          You rang?

          The reports are definitely going through correctly, even though the page isn't responding graphically. Since it's a fairly superficial error, this shouldn't take long to fix. Our apologies for the confusion.

          1. re: Engineering
            nsxtasy Oct 28, 2011 10:05 AM

            Something else is happening and I bet it's related. When I edit a post and click SAVE, I'm getting the little whirling icon and it stays up there for a loooooong time without getting resolved. After waiting, I refresh the page and my edit "took". So, like the reporting function, it appears that the edit/save function is operating properly, but doesn't display as resolved on the screen.

            I was going to create a new topic here about this, but with the response confirming that the reports "took" (on the back end), it sure sounds like something similar.

    2. nsxtasy Oct 28, 2011 06:57 AM

      I just tried to report this post as a test of the reporting function, and got the exact same result. When I clicked on Submit Feedback, nothing happened; the report box remained on the screen. I'm in IE8 on Windows 7.

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