Anyone else FED UP with Bountiful Baskets?
- fluffitude Oct 3, 2011 12:50 PM
I after my second to last purchase from them, I vowed to not participate again but we LOVE 9 grain bread I went ahead and participated two weeks ago. Again, I was so disappointed in (low) level of quality of the produce they offered. The lettuce had was completely brown inside and went directly into the trash. The nectarines were very, very hard so I left them to ripen a bit but they rotted within four days (and were still hard! how does that happen??). The other items were meh...
I started having a lot of questions that could not be answered as Bountiful Baskets do not answer emails (I've tried).
With the abundance of local produce available, why was everything from California, Mexico and places other than Arizona?
Why are there grocery stickers on some of the items?
Being a slightly suspicious sort, I wondered was this "co-op" legit and began doing some research. I found Articles of Incorporation filed with Arizona for Bountiful Baskets with Sally & Tanya being the owners. Thing is..it's a FOR PROFIT company.
Wth? Can anyone add to this?
Oh, and if I could just buy their bread somewhere else..it's amazing but not identifiable as the bags are unmarked. Can anyone enlighten as to the bread maker? I would be in your debt ;)
A relative used to do this and their bread was "Alpine" too. I get it at the Christown/Spectrum Costco. It is delicious!
Yes, I agree. I stopped using Bountiful Baskets, also because of ‘subpar’ produce, and also because it is NOT local.
I tried coutless times to talk to the organizers of the group about my concerns with no response.
One of the organizer at the park told me i had to tell them right then and there. Sometimes that was difficult because we were standing outside in a park in cold winter weather and sometimes it was not even light out. I so prefer the ‘farmers markets’ where you have your choices and can also chat with the local growers.
Not happy at all with the opeeration or the quality that Boutiful Baskets brings......
Same address as Kodiak produce a distribution company. To me it appears that they are not an International Cooperative Alliance principled organization. No Board of Directors, no election process as Co-ops are one member one vote, no equity investment process, no ownership for the people making orders. They don't have a process to share profits with their members.
They are a distribution company marketing a buying club and trading on the good reputation of how "Food Co-op" is perceived by the public. The only way to counter this is to better educate people on what a Co-op is and does.
Of course with just a couple of bucks of profit per order at the hundreds of sites per week, the owners are reaping probably thousands of dollars a week with their model of operation. Why pay staff or sales people when you can get "volunteers" to work for a produce credit.
<<They don't have a process to share profits with their members. >>
Hint: They don't need one, it's a non-profit outfit; by definition there can't be profits! In this day and age to declare oneself as non-profit and be profit not only goes against state law, but federal (IRS), and interstate commerce as well. So, if you really think they're risking jail time to sting you, why not complain to the officials? Speaking for myself I'm not looking for "local" produce. I'm looking for quality and value, and local is not always a good thing, for example Colorado and Georgia have great peaches. Another location that's not one of those two might be local, but it also wont be as good. While the produce may not always be local the BB Coop is local, I haven't read any extensive bragging that the produce is exclusively local. I know I'm getting consistently better quality and price than Fry's, Basha's, and Safeway. What the coop does is bind together enough purchasing power to have an equal footing with those large markets, and the distribution from farm to you is also shorter than through those outlets. In more than 2 years of participation with BB my only complaint is they're hard to reach, but they get the job done, even refunds, and there's no need for you to walk away from your local pickup with a product you are not happy with it, just refuse it and that will put the refund wheels in motion. As for getting your produce ripe that's what the brown paper sack is for, and there are chemicals to slow ripening, and those two user interventions apply just as well to the produce bought from big chain markets. Any business has some sour apples (and I'm not talking about produce), the fact is if the sour apples were the rule instead of the exception then Bountiful Baskets would go away overnight because customers vote with their dollars not with blogs. There's nothing inherently wrong with blogs except like other similar tools the majority is silent and the minority is outspoken; so readers should be inquisitive, but they should also look deeper than a forum thread that's addressing one side of the coin.
BB will refund for any product not acceptable to the customer. I've never had a problem in 2 years of participation. I've never ordered their bread, but then I'll never have a need for 10 loaves.