HOME > Chowhound > Philadelphia >

Discussion

Craig LaBan's Seraphina review

As entertaining as I expected. And my co-worker had the same problem with another diner fighting with her as she tried to make her way to the restroom.

http://www.philly.com/philly/columnis...

  1. Click to Upload a photo (10 MB limit)
Delete
  1. He pretty much hit the nail on the head. It's amazing how such a poorly run place stays in business. But I guess soem people go out to be seen more than to dine...

    http://chowhound.chow.com/topics/797518

    2 Replies
    1. re: bluehensfan

      Yeah, and they compted a drink to the trolublemaker.

      1. re: crazyspice

        They wouldn't comp me a thing when I went and we didn't touch our entrees. Guess we shoulda bumped and moaned more.

      2. Sounds like Fight Club plus bad food. Not my kind of place.

        1. Yeah-really, really bad. Right by my office, too, so it's a shame. Our food was stone cold when we got it, and the place was comparatively not busy. It's AMAZING to me that it's packed, ever---I wonder if that will die down once everyone willing to try it has tried it once.

          1. Wow, is that the worst LaBan review ever?

            4 Replies
            1. re: ftarazu

              Chima's was another no-bell review but this one took the cake. And deservedly so IMO. Serafina's an insult to the dining scene in Philly. At least if you are going to eat at a place like Olive Garden (ack!) you know what you're in for and you're not being pickpocketed in the process. I seriously wonder how many people have eaten at Serafina and would even consider returning for a second visit/assault? Even if I had my entire meal there comped, I would not think twice about going back...the food and the atmosphere is that gross! What I found particularly humorous about LaBan's review concerns what one diner at Serafina (courtesy of Yelp) overheard:

              Service was just meh. Inattentive yet despite a completely empty restaurant (in between lunch and dinner) an impromptu staff meeting was held within 20 feet of our table even though the entire other half of the restaurant was empty and we heard things we probably shouldn't have. Like how to ignore requests from diners about music, noise or temperature. We also learned according to the person giving the meeting "how to notice critics or foodies so you can give them better service"

              Guess they aren't too good at picking out critics (or baseball players)...

              1. re: ftarazu

                Even though it still managed to get 1 bell, my favorite bad review was for Sammy's BBQ from about 7 years ago.

                Laban insisted that the smoked bologna appetizer arrived at the table with bite marks in it. I couldn't find the whole review, but I found this excerpt from a Fishtown website...

                -------------------------------------------------
                But all the smoked meat in Tennessee wouldn't do you any good if there was no one to serve it to you. And the waitstaff at Sammy's is basically the next-worst thing. You can stand at the entrance for 20 minutes before anyone acknowledges you. In the dining room, young servers wander aimlessly in T-shirts and pink trucker hats and seem startled when a customer actually asks for food.

                When we informed our waiter that a slice of our smoked bologna appetizer appeared to have been bitten into (yes, there were teeth marks) before it was brought to our table, he blanched and threw up his hands: "I didn't do it!"

                A manager generously offered to remove half of the $6 charge from our check, all the while denying the bite existed despite the physical evidence. Classy.

                1. re: ftarazu

                  His review of the Ivy Grille back in the day was something to behold. So was this takedown of Bookbinders: http://articles.philly.com/1999-09-05...

                  More recently: Del Frisco's.