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Ettiquette question: re-booking canceled rez through discount site?

sgordon Sep 25, 2011 06:30 AM

I understand that discount sites (groupon, savored, etc) are a double-edged sword for most restaurants, and I generally don't use them. But recently I made a reservation at a rather expensive place, only to find out a couple days later they were offering a 30% off deal via Savored. I feel a bit weird canceling my original rez only to re-book it. I wouldn't even consider it, were it a small amount, but 30% off our 4-top at this place... Well, it's pretty significant. Like, that'd be my cable AND electric bills. We're not poor, but we ain't rich, either, so this is our monthly splurge. I guess I'm worried about our nice night out being potentially marred by the staff thinking we're cheapskates when we walk in the door. Not that most of that discount wouldn't find its way into the tip, probably, but it's not like they'd know that.

Anyone been in this situation before?

  1. monavano Sep 26, 2011 09:00 AM

    My experience has by and large been good. No problems in service, especially if you have the confidence to know that you're not cheap, you're savvy. Really, this conveys.
    And, you get to eat out more!
    I'm a thrifty shopper, from clipping coupons of all kinds, to Home Goods to TJ Maxx to not being an early adopter, to nevah, evah buying a new car off the lot. I see no reason to hang my head in shame doing any of the above, why do it with dining out?

    1. sgordon Sep 26, 2011 08:21 AM

      Thanks to all the above - I did just go ahead and re-reserve, though I can't remember if we used mine or my girlfriend's Savored account, so it might still be under my name. That said, everything is done by computer now, so I was probably overreacting to begin with - chances are they wouldn't see my name until they call to confirm, anyway.

      I wonder, as a side thing - have any of you felt you've had "lesser" service when using a groupon/savored/etc deal? I've had it go both ways in the past, which is kind of why I stopped using them, didn't want to chance it. Of course, any restaurant SHOULD provide the best service they can, in the hopes of winning new customers / spreading good word-of-mouth, but I know that's not always the case...

      1. v
        velochic Sep 26, 2011 04:58 AM

        I agree with the above. If you feel odd about it, re-reserve under a different name. I doubt they'd care anyway, but I understand where you are coming from.

        1. Jacquilynne Sep 25, 2011 05:24 PM

          If you're two couples going to dinner, perhaps one of you can cancel and the other can make the new reservation. They're unlikely to connect the two reservations in that case.

          I'd probably try making the Ssavored reservation first, in case they have limited seating available for it -- otherwise you might lose the one you have and not get another one.

          1. monavano Sep 25, 2011 06:36 AM

            Reschedule and don't give it a second thought. Treat the staff kindly, be a good diner and tip well, taking your discount into consideration.
            I use coupons all the time and I'm a great diner.

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