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Useless Error messages

DiveFan Aug 26, 2011 03:15 PM

I just tried to post a comment on a Chow Recipe
and got the terse and useless message in red:


That's it! How UNhelpful is that?

I may try another browser to see if that makes any difference.
Using Firefox v6 (much less memory leaky and responsive than v4/5


EDIT: tried Opera, IE8 and Chrome, same result.

EDIT #2: could be a wider site issue, justed failed trying to post to Mr. Supertaster:

  1. DiveFan Sep 29, 2011 06:35 PM

    I'm still getting the same terse Red Error message, but I just found another possible clue.

    Trying a similar comment post on youtube.com I got a near identical terse Red Error.
    It turns out that YT is VALIDATING the text that I enter. When I comply with their validation criteria my post is accepted.

    @Engineering - is there a secret, barely documented or unnecessary validation happening on Comments? Perhaps common open source code written by Immature Youthful Programmers :-( No offense intended.

    2 Replies
    1. re: DiveFan
      Engineering Sep 29, 2011 06:40 PM

      There is an automatic spam detector but it takes a bit of talent to get it to trigger on a real comment. The only requirement I know explicitly off the top of my head is that one-word comments get rejected.

      1. re: DiveFan
        DiveFan Sep 29, 2011 07:00 PM

        Hmmm. Maybe it's my porky avatar.

      2. DiveFan Aug 29, 2011 06:40 PM

        It's all articles with a 'comment' feature. Tried different articles and repeated the ones above, still get an error.
        Oh, one gave me a slightly different message:

        "Sorry, but there might be something wrong on our end. Try it again, and we'll fix it if its broken."

        Hopefully this is logged somewhere, otherwise .........

        10 Replies
        1. re: DiveFan
          Engineering Aug 30, 2011 09:07 AM

          There's a slim chance that there's something wrong with your cookie. Can you humor me and log out, then back in, and try again? If that doesn't do it there may be something stranger wrong.

          1. re: DiveFan
            DiveFan Aug 30, 2011 04:20 PM

            Tried that, No Change. Same terse 'Error'.

            1. re: DiveFan
              Engineering Aug 30, 2011 05:44 PM

              Hm. Well it's not your cookie, and I've ruled out anything odd with your account. That would leave some combination of browser, OS, and add-ons. Are you using any unusual plugins?

              1. re: Engineering
                Servorg Aug 31, 2011 10:03 AM

                "Are you using any unusual plugins?"

                I apologize in advance but you just gave me the best laugh I'll probably have all day...so thanks... ;-D>

              2. re: DiveFan
                DiveFan Sep 1, 2011 05:52 PM

                Hmmm .... unusual plugins .... maybe I should ask about your Unusual Coding Techniques :-).

                Time to try 'safe mode'....

                UPDATE: no difference in Safe Mode.

                BTW usually running on Windows XP, fully patched, no resident A/V bloatware.

                Tried FF v3.5 under Debian Squeeze 64 bit (:-) with same result.

                1. re: DiveFan
                  Engineering Sep 1, 2011 10:53 PM

                  Curious. I'll try to do some digging and see if I can't track down some information on the error from our end.

                  And this is a shot in the dark, but they weren't one-word comments, were they?

                  1. re: DiveFan
                    DiveFan Sep 2, 2011 02:40 PM

                    Nope, they were full sentences.

                    1. re: DiveFan
                      Engineering Sep 2, 2011 02:46 PM

                      I've tried commenting in our test environment using an account identical to yours, and was unable to reproduce the error. Based on what you said re: Debian, is this happening for you on more than one computer?

                      1. re: DiveFan
                        DiveFan Sep 2, 2011 05:02 PM

                        Same hardware with multiple boot partitions.
                        VM environment is also available.

                        1. re: DiveFan
                          Quine Sep 2, 2011 05:33 PM

                          OK so that very very strange post was me on chili recipe was me trying a comment.

                          No error beside (too short at 1st try) here. running Chrome.

                2. Engineering Aug 29, 2011 09:29 AM

                  There are a few reasons the unhelpful "Error" can show up. Have you been unable to comment on anything, or only on specific articles?

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