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Calgary Restarurant Closures - Say it Ain't So!!

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HaggisMan Aug 11, 2011 05:15 PM

Does anyone know if Olives has closed its doors for good? The website is down.
Secondly, I walked past St. Germain earlier today and saw a letter posted on the door. It appears to be from the landlord's lawyers and mentions unpaid rent and the landlord exercising its right to re-enter the premises.
I hope neither establisment has gone out of business as, in my opinion, they were both important members of the Calgary restaurant scene, particularly in the East Beltline - Victoria Park area.

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  1. h
    HaggisMan RE: HaggisMan Aug 11, 2011 05:17 PM

    I mean "Restaurant" and "establishment". Best to nip this in the bud before the typo police attack.

    1. cellophane_star RE: HaggisMan Aug 12, 2011 07:18 AM

      Damn, I had an unused Dealfind coupon from St Germain...

      7 Replies
      1. re: cellophane_star
        Jetgirly RE: cellophane_star Aug 12, 2011 12:22 PM

        I've got one too! I phoned, and the number has been disconnected.

        1. re: Jetgirly
          Jetgirly RE: Jetgirly Aug 12, 2011 12:32 PM

          FYI, Dealfind's FAQ page says:

          I Bought A Dealfind Voucher and Now That Business Closed Down... Can I Get My Money Back?

          If anything happens making it impossible for you to redeem your voucher, we will ensure you are fully refunded.

          1. re: Jetgirly
            s
            Satiated RE: Jetgirly Aug 12, 2011 12:44 PM

            This article might be of interest. "Fully refunded" to me means full food value, not the amount you paid.

            http://www.cbc.ca/news/canada/calgary...

            1. re: Satiated
              cellophane_star RE: Satiated Aug 12, 2011 12:55 PM

              That article deals with expiration dates, not if a business closes down before the customer gets an opportunity to use the coupon.

              Jetgirly - I'm going to write Dealfind and I'll let you know what they say.

              1. re: cellophane_star
                s
                Satiated RE: cellophane_star Aug 12, 2011 12:58 PM

                Oops, my bad!

                1. re: Satiated
                  cellophane_star RE: Satiated Aug 12, 2011 01:45 PM

                  No prob! I wrote to Dealfind (support@dealfind.com) and got this response (within an hour!)

                  "Hi (name),

                  Thank you for your email.

                  Unfortunately Saint Germain is no longer in operations.

                  We apologize for any inconvenience this has caused you.

                  We go through great lengths to ensure that our vendors are reputable and provide our customers with excellent service. You can continue to rely on us to find you great deals.

                  Due to your experience, we will definitely honour a full refund for your unused vouchers. Our general refund policy is within thirty days of purchase; however nothing is more important to us than ensuring all of our customers are satisfied!

                  You have two options: We can issue the refund back on to your credit card, or in the form of Dealfind Dollars with an additional 10%.

                  Your Dealfind Dollars never expire, and can be used anytime, on any promotion featured on our site.

                  Please indicate whether you would prefer Dealfind Dollars or a Credit Card Refund, along with the following information so that we can process your refund as promptly as possible:

                  Dealfind Dollars+10% or Credit Card Refund:

                  Last 4 digits of Credit Card (Credit Card Refunds Only):

                  Dealfind Email address:

                  Order #(s):

                  Voucher #(s):

                  Please note that once your refund is processed, whether it be back to your credit card or in the form of Dealfind Dollars, all transactions are final. We are unable to reverse the transaction once it has been processed.

                  If you have any other questions or concerns, please feel free to call us at 1-888-320-6368.

                  We apologize for any inconvenience and we hope you continue to use Dealfind to purchase our Great Deals!

                  Best Regards,

                  Roxy

                  Customer Satisfaction Expert

                  Dealfind"

                  -----
                  Saint Germain
                  115 12 Ave SW, Calgary, AB T2R 0G8, CA

        2. re: cellophane_star
          TSAW RE: cellophane_star Aug 12, 2011 07:43 PM

          I had a Groupon for St. Germain. Groupon refunded my credit card. No problems.

        3. m
          marcopolo RE: HaggisMan Aug 12, 2011 01:59 PM

          St Germain has been in a downward slide for quite some time now. Can't say I'm overly surprised.

          As for Olives, my heart really goes out to all the business which signed leases on the main floor of the Arriva tower while banking on 3 more towers showing up in the near future. The wine bar on the other side of the tower closed shop several months back, and I can't see the designer furniture/lighting shops lasting that long either. I'm sure the underpass construction at olympic way is not helping them out either.

          1 Reply
          1. re: marcopolo
            f
            foodkarma RE: marcopolo Aug 14, 2011 10:15 PM

            Agreed - I had one good meal at St Germain's quite a long time ago but experiences in the last couple years have all been mediocre and poor service. Personally it was sad to see it spiral downward, hope this now opens the doors for a better food proprietor and management.

          2. l
            L.C. RE: HaggisMan Aug 13, 2011 09:20 PM

            Olives officially closed it's doors the first day after Stampede.

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