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Whole Foods butcher.

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Today I went to the meat counter at Whole Foods Glendale, and they refused to cut a 2" steak for me saying they already had too much in the case. Maybe it's just me, but why have a butcher if you refuse to accommodate requests? Shouldn't they just cellophane wrap everything and call it a day? I can't remember a butcher ever flat out refusing a request.

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  1. It has been my experience that the butcher counter at Whole Foods Glendale is shockingly bad. They refused to remove a wishbone from a whole chicken for me, and on another occasion messed up a large order of skewers. It's a very silly place.

    1. I hope you declined the pre-cut and went elsewhere. It's not like you were asking them to cut a piece to add to their display case....you were moving product out their door. Silly.

      1. Next time go up to Schreiners and ask them to cut a steak for you. I bet they'll do it.

        1. I will never forget the first and only time I bought a hamburger from Whole Foods Glendale.

          The young girl began grilling my requested "medium rare" hamburger. Even though I protested she used her full body weight to press the juices out of the meat and severely over cooked the meat until it was a bone dry well done hamburger on a dusty bun. I almost protested to management that she ignored my pleas.

          Never again.

          At their prices, I ask myself if there are other alternatives. There are.

          Whole Foods either is "ain't what it used to be", or it never was what we thought it was.

          1. Did the cashier also refuse to ring up your order because it would mean refilling the receipt cartridge?

            1. Seems like a couple of bad experiences at WF Glendale. Thanks for the tip. I should say, I've never had an issue with the 2 Pasadena locations.

              2 Replies
              1. re: andytseng

                Not been to Glendale, but I'll second the motion on Pasadena. At both I've had butchers go out of their way to answer questions about special orders. Another thing: you always read or hear about how expensive they are, but fresh boned lamb shoulder there is CHEAPER than the frozen ones from China at Hawaii Supermarket. Nice to remember if you suddenly decide you want lamb stew that night!

                1. re: Will Owen

                  Actually, I have never had a butcher refuse a simple request anywhere. Even at Ralph's, ring the bell and they will accommodate. The Whole Foods Pasadena has been good every time I have been there (although they didn't know what Piedmont beef was.) This is the second time that I have had an off experience at the Glendale location. If I had more time, I would go to McCalls in Los Feliz more.
                  (nice one Ipsedixit)

              2. Butcher(s) at Beverly Hills have always been very good.

                1. i have a friend who lives right near the Glendale WF but travels all the way to the one in Pasadena simply b/c the butchers at Glendale sucks. I second Mcalls if it's not out of the way.