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Melanie Wong Jul 8, 2011 12:15 PM

duplicate comments and posts bug

http://www.chow.com/digest/85885/bett...

I swear I only pushed the button once but my comment posted 6 times.

Have also noticed increasing frequency of duplicate original posts to message boards. There used to be an automatic check that prevented that.

  1. Engineering Aug 3, 2011 09:34 AM

    Duplicate threads/posts should now be fixed. Duplicate comments are still WIP. Thank you for your continued patience.

    1. srsone Jul 27, 2011 06:16 PM

      3 more times again today...
      something weird is happening......

      2 Replies
      1. re: srsone
        Engineering Jul 28, 2011 09:15 AM

        Agreed. We are aware of the situation, but we're having some trouble pinning down specific causes. If my initial assessment is correct, users may be able to avoid multi-posting by clicking the "Add a new thread button" only once, and refreshing the page if it does not seem to respond. What exactly is preventing a normal response is still unknown.

        Thank you as always for your patience while we investigate the matter, and our apologies for the annoyance.

        1. re: Engineering
          srsone Jul 28, 2011 12:04 PM

          its not really annoying....
          well maybe the same 7 posts in a row was a little....that was over the top

          :-)

          maybe its a pebkac error............

      2. srsone Jul 27, 2011 12:34 PM

        i think we have a new record!!!

        7 posts just now in the Philadelphia board......
        today july 27 3:31 pm

        1. srsone Jul 26, 2011 12:20 PM

          heres one just showed up...
          3 posts.....

          New posts New restaurant in Naperville!
          jiajia in Chicago Area
          jiajia
          3 minutes ago

          New posts New restaurant in Naperville!
          jiajia in Chicago Area
          jiajia
          3 minutes ago

          New posts New restaurant in Naperville!
          jiajia in Chicago Area
          jiajia
          3 minutes ago

          one right after another.......

          and 2 more in the new Jersey board....

          1. Engineering Jul 8, 2011 02:34 PM

            We have seen this issue once or twice in testing, but have not as of yet pinned down the exact conditions that cause it. The duplicate-prevention you remember has not been changed, though something may have been inadvertently "unplugged" when we moved comments from their own pages back to the content page. Thank you for the report, and our apologies for the occasional echo while we track down the problem.

            3 Replies
            1. re: Engineering
              b
              bobcam90 Jul 8, 2011 04:50 PM

              Yesterday I was in the process of accidentally posting a duplicate message and got the message.

              1. re: bobcam90
                Melanie Wong Jul 8, 2011 10:10 PM

                Good to hear. Was that a reply or an original post starting a new thread?

                1. re: Melanie Wong
                  b
                  bobcam90 Jul 9, 2011 07:25 AM

                  It was a reply. The litle thingy just kept spinning and spining and spinning. So eventually I copied the post, refreshed the page and replied again. got the message that it was a duplicate.

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