Restaurants & Bars links appear and disappear
Haven't seen this bug for a while, place links (nor the map) are not displaying on threads for the last couple days. Sometimes they do, and sometimes they don't. This was a problem in the past, was resolved, and is happening again.
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Engineering
Jul 21, 2011 01:45 PM
I have reason to believe that this problem may have been caused by a site-wide bug that was fixed last week. Is anyone still getting the randomly vanishing/reappearing auto-linking and "Places mentioned"?
›7 Replies-
re: Engineering
Servorg
Jul 21, 2011 01:50 PM
It happened to me yesterday with this thread http://chowhound.chow.com/topics/796740 on a PC running XP Home Edition and the latest version of FF. First nothing in the way of links. I then refreshed the browser a couple of times. Nothing. I then signed out and back in to CH. Nothing. Finally one more browser refresh and everything was back where is should have been.
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re: Servorg
Engineering
Jul 21, 2011 02:06 PM
To clarify; did the links / "Places Mentioned" information appear at first, go missing, and then come back? Or did they simply take 10-15 minutes to show up after you first posted?
If the former, then the problem has not been resolved and I need to head back to the drawing board.
If the latter, then you unfortunately experienced an unrelated problem. The two halves of the site tend to kick and scream a bit when we ask them to play nice together. This results in things like "Places Mentioned" and comments on Recipe pages taking forever to show up / update. Fortunately, this problem should eventually be addressed by our ongoing infrastructure upgrades.
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re: Engineering
Servorg
Jul 21, 2011 02:19 PM
This was later in the day (several hours later) after I first posted, plus others had posted also, place links. I went home and looked at the thread on a completed unrelated computer to the one I first used to post and "no links" showed. Then I went through the steps I outlined above and finally they "popped" into view.
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re: Servorg
Engineering
Jul 21, 2011 03:21 PM
That's unfortunate. Thank you for the information; we'll keep looking.
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re: Servorg
jen kalb
Jul 22, 2011 01:19 PM
right but I had also suggested visiting ravello and added two restaurant suggestions for that town. as well as a link for A''Paranza in Atrani - and none of those links ever showed up. Its bad enough that only one link can be added per edit but then when they evaporate also...
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Engineering
Jun 14, 2011 01:41 PM
Odd how inconsistent it seems to be acting at present. We'll look into it, thank you for bringing this to our attention.
Just to be sure: you're referring just to the items that are meant to appear in the column on the right hand side, yes? The auto-linking of restaurant names in posts is working normally?
›4 Replies-
re: Engineering
Melanie Wong
Jun 14, 2011 01:56 PM
Auto-linking may be working, but in the threads where none of the links show even in older posts that displayed them previously, I can't tell. That is, the links embedded in posts, the links at the bottom of a post, and the ones on the righthand side do not display from time-to-time.
Also, since yesterday, I'm noting more application errors with board indices and threads not loading. They will come up after an attempt or two to refresh. Server shortage?
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re: Melanie Wong
Engineering
Jun 14, 2011 02:46 PM
Looks like they both fail in tandem; for some reason the restaurants aren't being identified and neither feature can do anything with them. We're now tracking this bug; thank you for the information.
As for the application errors and pages failing to load, is this restricted to the forums, or is it happening elsewhere on CHOW as well?
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re: Engineering
Melanie Wong
Jun 14, 2011 03:36 PM
I haven't opened many CHOW pages in the last couple days to notice a problem there. I've noticed it mainly on the discussion boards and mainly with the board indices, e.g. California Board.
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re: Melanie Wong
Servorg
Jun 15, 2011 07:59 AM
Melanie, thank you (probably for the umpteenth time over the years) for posting about this weird, vexing and variable problem. I will link restaurants manually, and they show up fine when I finish. I then go back later and "poof" gone! What I've noticed at times is that, if I add one of the same ones that disappeared, that the others that also were gone come back with the re-add of the first disappeared one. Also weird, but at least that saves me some time in getting the links back... (g)
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