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May 7, 2011 08:15 AM

Extra cream chess on R and D bagel/lox sandwich?

I recall various postings about protocol for dealing with Katz counter people. What about R and D? Are requests also protocol-bound (if so, what do I need to say?)? Oor if I ask for more cream cheese on my bagel (maybe not authentic but I like it better), will they just do so, whether at a price or not?

Russ & Daughters
179 E Houston St, New York, NY 10002

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  1. I don't think you'll have any problem with this. The counter people at Russ & Daughters are very nice and have the ability to remain calm and professional even when the store is packed tighter than the 6 train at rush hour. It's a marvel to behold.

    1. They already put so much CC on a sandwich you may not need to ask.

      1. The only special request i could think of that I would make more often at R and D (if i ordered sandwiches there which i avoid) would be: 1. use this bagel i brought in myself, 2. please slice my tomato thick enough that i cannot read the times through it (ive found the guys use the same "thinner is better" approach to tomatoes that they do with the lox, which works great on salmon but i prefer my tomatoes a bit more substantial).

        1 Reply
        1. re: tex.s.toast

          As nice as the counter people are at Russ & Daughter, I can't imagine they would take kindly to someone bringing in a bagel from elsewhere and asking that it be used instead of R&D's bagels -- which, btw, I think are excellent. Besides, there's probably some Health Dept. rule against doing it.

        2. The counter service at Russ and Daughters is excellent, and I would imagine that you can have your sandwich any way you desire.