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Apr 9, 2011 04:37 PM

Keurig coffee machines - which is best?

After much back and forth, I have decided to buy a Keurig coffee maker. I know all of the pros and cons of single cup machines in general, and have decided to go with a Keurig. There are K-cup machines made by Keurig, and I have also seen machines made be Breville and Cuisinart. Does anyone have any recommendations for which is best?

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  1. we have 2 keurigs and a keurig frother.... one is the mini have to add water each time you want a cup....wouldn't do that one has worked great BUT not convenient...
    our larger keruig with water tank is GREAT...has about 5 settings for cup size ...and heat levels..
    we use it for hot choc, apple cider and coffee multiple times a day...keurig customer service is AWESOME......they really come thru so i suggest going with them....If you love coffee drinks...the frother can't be beat!! LOVE IT

    1. I can't say anthing about the other machines but we've been very pleased with our Keurigs. We recently upgraded to the Platinum model which has nifty blue lighting as well as multiple cup sizes. We didn't think we needed the different heat levels. If you're unsure if you're going to like it, go with the base model. Ours served us well for many years of heavy usage. It had started to stick occasionally and since I had a big discount from Keurig through their coffee club for a new one we decided to replace before it died. Coffee snobs may sniff, but a fresh brewed cup in seconds whenever you want one? Changed our lives!

      1 Reply
      1. My reply will not be of much help. I have had three k-cup machines made by Keurig and all three went back to Bed, Bath & Beyond (BBB), The customer service there is wonderful. I decided after three attempts with the Keurig brand that I would try the Cuisinart brand. Loved it until the same problem arose which dealt with a failed pump. Exchanged it for another Cuisnart and this one has been working fine. My son has the Breville model ( since Christmas) and it is working fine. I think there must have been some bad pumps out there for a while. I enjoy my Cuisinart since it has an 80 oz. water capacity and some other features the less expensive Keurig models do not have.

        1. A family member has owned a Keurig for at least a year. She has had to take it back twice; she got replacements, but the second time (the third unit) she was told, "no more." This last unit does not produce a hot cup of coffee.

          I don't know if she has been getting lemons, or if the quality of some of the units has degraded. I like using her Keurig!

          I have wondered about the quality of the Tassimo models. Maybe they are better?

          2 Replies
          1. re: sueatmo

            I am the op. I currently have a Tassimo machine which works flawlessly producing cup after cup of mediocre - poor coffee! The best Tassimo coffees are those made by Starbuck's and Seattle's Best, but Tassimo's contract with these is ending, leaving Gevalia the only drinkable coffee available for their machines. I have therefore decided to switch over to a Keurig machine...but, I am disturbed by the number of people who seem to have problems with Keurig coffee makers. I suppose I could get one from BB&B - they have amazing exchange/return privileges, but I'd obviously prefer getting a machine that works, ergo this posting. Is there any K-cup machine that has a good record for dependability?

            1. re: josephnl

              I just had a problem with one that was a gift, received a little over a year ago. Keurig's great offer was they would replace it for half price! The way she told me was like I won a grand prize.

              Since I have an antique Mr Coffee and my most recent free Gevalia drip oldies in the basement (just in case) I switched back to the old way for a week until I discovered the problem (with the help of Keurig customer service, they were actually very helpful). What I was getting was a PRIME prompt, with no way to brew. Turns out, you have to CLEAN them out thoroughly every few months, something I never did with any machine in the past, not that I'm a slob or anything. You use a paperclip as a tool and poke out all the hidden dispenser holes for blockages. Then you have to scrub out the water container intensely; I was surprised how much muck was in there considering I use bottled water only.

              A final warning from me is DO NOT use the quick fix all over the internet of adding vinegar and running it through to fix this problem; I threw out a gallon of milk and a quart of half and half, plus some almond milk, before I realized it wasn't the dairy going bad but that you have to run the water into a big cup at least a dozen times before the vinegar is gone. This all took me most of this week, off and on, to figure out, and still not sure it's perfectly fixed but I made two cups this morning with no problem. However I can't help comparing to my $10 specials that have never given me a lick of trouble.

              But since your heart is set on it, don't let me talk you out of it. It's been OK overall.

          2. I have had the Breville model for at least three or four years and have never had a problem with it. Great for two people that like different kinds of coffee. It would really be difficult to go back to a conventional coffee maker again.