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Ad at Top of Page Blocking Login Screen!

Breadcrumbs Apr 9, 2011 04:03 PM

I guess my 15 days were up so I was prompted to "Login". Fine. Or so I thought, except for the fact that every time I clicked on the "Login" button, the rectangular banner ad (iTravel 2000 in my case) popped up and blocked the login box. I tried connecting to Chowhound via the home page, via Chow to no avail.

I ended up having to shut down my Mac, re-start and only then was I successful. I'm not even sure if that did the trick or, if it was the fact that the page hadn't finished loading completely when I clicked "Login" that actually saved me.

Very, very annoying.

I couldn't even post that I was having a problem since I wasn't logged in.

I'll be interested to see if anyone else has the same issue.

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  1. alkapal RE: Breadcrumbs Apr 11, 2011 03:22 AM

    same here breadcriumbs,

    ps, enjoying your posts on COTM and others....

    1 Reply
    1. re: alkapal
      Breadcrumbs RE: alkapal Apr 11, 2011 05:00 AM

      Thanks so much alkapal, that's very kind of you and, I'm so glad I'm not alone in experiencing that frustrating login issue. Hope CH get's that straightened out!

    2. ursy_ten RE: Breadcrumbs Apr 11, 2011 05:10 AM

      It's a pain when that happens! I haven't figured out why it does that sometimes.
      I bookmarked this page, it has no annoying ads and you should be able to log in unimpeded: http://www.chow.com/account/login

      2 Replies
      1. re: ursy_ten
        Breadcrumbs RE: ursy_ten Apr 11, 2011 05:17 AM

        Great idea ursy_ten, thanks for that link, I've bookmarked it as well. Much appreciated!

        1. re: Breadcrumbs
          ursy_ten RE: Breadcrumbs Apr 11, 2011 05:20 AM

          You're very welcome :)

      2. alkapal RE: Breadcrumbs Apr 11, 2011 07:51 AM

        i have it on my mac menu bar, logged in, but if the cookies expire as they said, you will still have to log in.

        1. Jacquilynne RE: Breadcrumbs Apr 11, 2011 02:41 PM

          Next to or above every ad on the site, there's the words 'ad info' in little grey text. If you have difficulties with ads blocking content, please hit the 'ad info' link and mark "There was something wrong with the way the ad appeared on the page". That sends information directly to our ad services team, and provides the info on the specific ad / unit that's causing the problem. It's hard for us to track down ad issues from reports on the boards, but if you use the 'ad info' link, it gets all the information where it needs to go.

          If it's an ongoing, pervasive problem, you can report it here, as well, but the method described above is more likely to get results.

          -- Jacquilynne, Community Manager for Chowhound

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