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Received an Odd E-mail

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I received an odd e-mail from Chow Support with the address chow_support@mailca.custhelp.com saying an account was automatically created for me but I can't log in until I set a new password and includes a link I'm supposed to click on. However, the user name for me in the e-mail is incorrect and my current account is working fine. I made no request for a new account to be created. The e-mail also says the link will expire in 24 hours from the time the e-mail was sent which was 4-7-11 at 1:32 pm. Is this a legitimate e-mail?

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  1. It sounds dodgy to me, I'd just delete it and forget about it.

    1. morwen, out of curiosity I cut & pasted that address into my browser, and it auto corrected to this website: http://www.rightnow.com/

      Nuff said.

      2 Replies
      1. re: HillJ

        Thanks HillJ! I received a legitimate message from the moderators this morning and 2 with the above address arrived in my mailbox at the same time this afternoon. Do ya think the CH servers have a bug?

        Please don't tell me that's a Tea Party site hitchin' a ride on CH correspondence.

        1. re: morwen

          I think it can be attributed to all the social networking being added to CH.

      2. The original comment has been removed
        1. The original comment has been removed
          1. We had an upgrade of our customer contact system, RightNow, last night that may have gone awry. Just ignore the email -- you don't need an account to reach us.

            -- Jacquilynne, Community Manager for Chowhound