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Bierhaus - be forwarned

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Do. Not. Go.

It is the single loudest restaurant I have ever been in. Horrendous.

Service is atrocious and childish.

It is chaotic, unorganized.

The food is not worthwhile.

Beer choices are limited. And with the limited selection, they were also out of one of them.

Do. Not. Go.

Consider yourself forwarned.

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Bierhaus
712 3rd Ave, New York, NY 10017

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  1. It was like dining at Fawlty Towers. Not only don't they take reservations, they don't put you on a list even when you arrive. As a result you have to hover like a giant vulture over tables that look like that they might be finishing up. That is unpleasant for both the vulture and the prey.

    Then there's the staff.

    Seating:
    Customer - "Can we move a chair over to our table? We need an extra seat."

    Manager - "No. It's our policy not to allow chairs to be moved."

    Professionalism:
    Customer - "I'll have the Wienerschnitzel ."

    Server - "Which one is that?"

    Flexibility:
    Customer - "We'd like the pretzels with both hot and sweet mustard." (The mustard is served in tiny ramekins.)

    Server - "You have to pick one." (They wound up charging us an extra buck for about an ounce.)

    Security:
    Customer - "We'd like to pay by credit card."

    Server - "We'll need to hold one while you're here."

    (Later, when the meal was over.)

    C - "OK, we're ready to setle up. Can I have my credit card?"

    S - "Sure. (Fanning 10 different cards.) Which one is yours?"

    * * *

    To be fair, the fresh baked pretzel was actually pretty good although both mustards were, in fact, hot. The "sweet" mustard started with a bit of sweetness but it had plenty of horseradish kick underneath. That was fine for me but one of our party is horseradish adverse.

    The wurst sampler was uneven. The bratwurst was served at barely room temperature but some of the other wursts were freshly grilled. The krainerwurst wasn't bad at all.

    The entrees (Pork Lyonnaise and the tricky to order Wienerschnitzel) were undistinguished. As in very undistinguished.

    If you order carefully I think you can find some decent starters to nosh on while you down pints of beers with your co-workers. You'd probably want to avoid a full meal unless your taste buds are totally shot after 8 beers.

    Offsetting that is the punishing noise level and the adventure of getting a table.

    You've been warned.

    4 Replies
    1. re: Bob Martinez

      Even Manuel would have known wtf a Wienerschnitzel was...honestly! Sounds appalling. Thanks for the no go warning.

      1. re: Bob Martinez

        Some of your criticisms are why I detest Loreley, particularly the waitstaff that doesn't understand its own menu. Thanks for saving me a visit.

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        Loreley
        7 Rivington St, New York, NY 10002

        1. re: Bob Martinez

          I agree on all counts, service was tacky and out of touch. Food was a mixed bag, the pretzels were good. My mother in law had the sauerbraten and we both agreed it was one of the worst renditions we had anywhere. Bland, tough as shoe leather. Ditto for my schnitzel. Perhaps it was no coincidence that other tables were asking for salt and pepper!

          1. re: Bob Martinez

            Just to add to what gutsofsteel and Bob M. have already said about our evening at this place -- it was verrry, verrry bad. In every way. And, by the way, the 3 of us liked it more than the other 2 we were with did. Dont go. Bad. Very bad.

          2. Wow! 2 horrible reviews! I actually wanted to check this place out, but I guess I'll be giving that a miss. Considering I have Zum Schneider right by me I'll survive.
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            East Village Eats http://www.eveats.com

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            Zum Schneider
            107 Ave C, New York, NY 10009

            1 Reply
            1. re: EV_Eats

              Bierhaus makes Loreley seem like the Bar Room at the Modern.

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              Loreley
              7 Rivington St, New York, NY 10002

              Bierhaus
              712 3rd Ave, New York, NY 10017

            2. just want to add Lederhosen to the map. great beers. great sausage. great pretzels. great prices.

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              Lederhosen
              39 Grove St, New York, NY 10014

              1 Reply