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RW service? Miel. Ruth's Chris. Anywhere?

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Shep Huntleigh Mar 18, 2011 12:41 PM

This is the first time I have tried to eat out during Restaurant Week. Last week at Miel. This week at Ruth's Chris. In both places the service was really terrible. The servers seemed to have a real attitude. I tip really well. And I get along with almost everybody. But man, these servers in BOTH places were really haughty and anything but welcoming. Is it always that way? Or always that way during RW? I can't imagine going back to either place after the nasty way I was treated. Any servers out there who can offer an insider's perspective.

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    9lives Mar 18, 2011 04:21 PM

    I'm not a server but I am a diner. Did you bring it to the attention of of a mgr? Do you plan to?

    I went To RC and the hostess was very rudy to my guest/ The meal and service was excellent but I still felt a letter of complaint was called for. The mgr called mewithin 48 hours, apologized.

    Same story at the now gone Sage.

    Complaininig here may make you feel better but unlikely to yield you results.

    If you feel you have a legitimate gripe with a restaurant, contact the restauraunt and give them an opportunity to fo fix it, then or at a future date.

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      Libbypizza Mar 19, 2011 06:15 AM

      I also ate at Ruth's Chris for RW and had similar service issues as you did. On the other hand, we also ate at Sibling Rivalry for RW and the service was excellent (and the food was delicious!).

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      Sibling Rivalry
      525 Tremont St., Boston, MA 02116

      1. s
        samsoon Mar 19, 2011 06:31 AM

        Actually the service was fine, but the food was not for us. Medium rare came out medium well, and rare was too rare. We were in a time crunch, so I ended up not commenting on it, but I was seriously debating sending my dish back. It was very surprising. Oh, and the filet was noticeably smaller than previous restaurant weeks. Guess it was not sustainable?

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