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THE BUTCHERS - I'm stunned !!

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I have got two vouchers from them, have used one of them a few weeks ago and was very satisfied. I just phoned to order 5 New York strip loin steaks for Saturday and was asked if I had a voucher and when I said "yes" was told to email them and they need three to four days notice, that I wouldn't get them for Saturday.

I sent them an email noting that today is only Wednesday. I wonder what would happen if I just appeared on Saturday morning, would they turn me away!!!

I am really p****d off.,

I take back all I said that was complimentary.

  1. The original comment has been removed
    1. It's becoming clear this is a business that's not going to survive much longer. They certainly aren't interested in having repeat customers. I'm so glad I got my coupon refunded.

      2 Replies
      1. re: sbug206

        They need to get into business with the Wild Wing people, since "comedy of errors" seems to be a common theme....

        1. re: sbug206

          How did you get your coupon refunded? I've got two, and don't think it's worth the bother.

          1. re: Pincus

            Yes, I did see this - I thought (silly me! that Wednesday through Saturday would be time enough.

            1. re: Helen

              They're a bit cagey, one place it says 3 days, the other 3 business days.

              Or, it could just be that no one proofread. Either way, it's confusing.

              W (1) - Th (2) - Fr (3)...nope, it works either way in your case, unless they count the first day starting on the day after your request. Which would not be nice of them.

              1. re: Helen

                Did I miss all the fine print when I bought the coupon? I don't recall anything about ordering 3 to 4 days in advance and by email, or having to specify that I was using a coupon when ordering. I'd like to see if the people using a coupon get exactly the same product. I'm not one to be suspicious but I'm starting to wonder why there are all these restrictions now.

                Yongeman. what's the scoop?

                1. re: foodyDudey

                  Also as reported on Redflag, you can't use the coupon on grocery items. Nowhere is it mentioned on the coupon about that restriction either. It's clear these guys are making it up as they go along and they didn't see the effects beyond the short term money.

                  1. re: sbug206

                    The deal description on Dealfind said - "Each voucher is valid for $175 worth of organic naturally raised meats and all products in-store". I take this to mean all grocery items in store as well.

                    1. re: Georgia65

                      There's no grocery items to be had in this place

                      1. re: Georgia65

                        I have a different coupon, the 50 for 150 one. It may have a different deal. But they may end up saying that they really meant "in-store products" as in made in-store, and that the text you see was a typo.

                        If anyone wants another coupon, mine is available. I'll try to get a refund if nobody wants to buy it.

              2. The original comment has been removed
                1. Their infrastructure can't handle of the volume of business they're promoting via coupon sites. I don't think they're trying to be dishonest, rather they're unrealistic about their capacity. It is a big mistake, generating a lot of ill will. The lure of quick cash infusion is proving to be too tempting for them, to their detriment.

                  At the end of the day, you get what you pay for. There has to be a catch, which is "inconvenience". Some people are willing to put up with it because of the quality of the meat, others cannot fathom having to wait 3 business days just to get some striploins.

                  Boils down to a personal choice.

                  7 Replies
                  1. re: aser

                    Well if I don't need organic meat from cows fed on 3 week old Kentucky Bluegrass, I can buy 28 day dry aged beef at Ellas on Pape, or fantastic 40 days dry aged T-bones at the Cheese Boutique. ($12.66 /lb !! )

                    I posted the pic of this steak from Cheese Boutique in another thread which wandered off to HOME COOKING so here it is again.

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                    Cheese Boutique
                    45 Ripley Ave, Toronto, ON M6S, CA

                     
                    1. re: foodyDudey

                      Would love to get my hands on that, great pricing.

                      Only problem w/ cheese boutique is that it's so out of the way for me. I did see some 40 day dry age from $15.99 - $18.99/lb at Sanagan's the other day, depending on the cut.

                      1. re: aser

                        It may be out of the way if you, I'm not sure where you live. I also thought it was out of the way but from where I live it's 15 minutes by car. And then I drive 5 more minutes and pick up apple fritters at SanRemo bakery! So It's a nice little trip I'll make every few weeks now. And the Cheese Boutique has a table of cheeses at $13 each or 3 for $30, those are a great deal. You should check it out one day, and try the apple fritters at SanRemo... those are amazing and were mentioned in the apple fritter thread.

                        http://chowhound.chow.com/topics/669945

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                        Cheese Boutique
                        45 Ripley Ave, Toronto, ON M6S, CA

                        1. re: foodyDudey

                          Hey FoodyDudey - Want to start a Cheese Boutique + San Remo car pool? I thnk many Hounds like me have no wheels but would love to grab deals at far flung places (Cheese Boutique, Costo etc.) or explore ethnic enclaves like that Middle Eastern enclave along Lawerence East.

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                          Cheese Boutique
                          45 Ripley Ave, Toronto, ON M6S, CA

                          1. re: KitchenVoodoo

                            Sure I may be intersted in that. I already had that idea a few weeks ago. I'm going on Saturday but I am meeting someone else and we are going to both places so this Saturday is not good. Now we have to figure out how to contact each other. I'm on that Chowhound meeting list.

                            1. re: foodyDudey

                              Can you connect me to the same Chowhound meeting list?