Pizzaria Biga Coupon on Oywhatadeal.com [Southfield, MI]
Somewhat awkward service tonite when trying to use an Oy coupon ...
Arrived ~6:30PM. Hostess was on the phone. A fellow behind the bar said someone will
be right with us. Three to four minutes later; the hostess is still on the phone ... and he's
still standing behind the bar - not helping the bartender, either. They're not particularly busy;
nor is it a ghostown. Probably 12 empty tables. Finally; the hostess is able to seat us. I place
the Oy coupon on the table in plain sight.
Service is usually, VERY prompt. Not tonite. We wait. About the time that I'm beginning to
wonder about our server, the same guy [re]appears. "You cannot use this with anything else."
Uh, yeah. No problem. "But you cannot combine this with other discounts." No, hello or
welcome. Just cannot/cannot language
Then he begins to walk away ... whoa; can we order? "I"m not your server. Do you want need
a server?" Yes, we're ready to order. "Oh." She appears promptly. Business as usual (good).
Food is prompt. Salad is cool and crisp. Beer is cold. Pizza is hot.
As we're finishing the pizza, he reappears. He didn't ask about our meal or service. Rather;
he picks up the coupon says, "You cannot use this unless you order dessert."
What? "This is $20. Your food isn't $20. You cannot use this for the beer." I study the
coupon. No such T&C/limitation printed on the coupon. I very politely disagree ... pointing out
that the pizza and salad might exceed $20 ... and that what he's saying about using for alcohol
is not a listed limitation ... he decides to "check on this."
He returns a few minutes later; places the coupon on the table, and says two words, "You're right." Then immediately retreats to wherever he came from. The server appears with the bill
and everything is just like it should be.
I'm guessing that he's their Coupon Police; or, an escapee from the back of the house - that
needs to return to the back of the house.
Quite an odd series of interactions. The coupon could've been a terrific conversation starter.
But it wasn't. It felt a bit like an encounter with a cop.