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Mar 3, 2011 07:38 AM

5 Guys in Stoneham

Anyone know when it is opening? Can't wait.

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  1. I have been to the new Hanover 5 Guys location twice. I think they make a pretty tasty burger. But the fries are terrible. The first time they were an under cooked oily mess. The next time they were a limp over cooked oily mess. The paper cup is a dumb idea IMO, and the brown bag ends up looking like a greasy rag. I think the crappy fry problem is because they do not double fry them and they don't pre soak them to get rid of excess starch. I've read on this forum that many people are fans of the fries so maybe it's a location specific problem but I think they should take a page from Shake Shack COO Randy Garutti who, when pressed on the use of frozen fries said "I'd rather have a good consistent frozen french fry like ours than inconsistent fresh french fries that are sometimes great and sometimes not".

    13 Replies
    1. re: T.Clark

      The Dedham one is just the opposite. Bland burgers, greasy toppings but good fries. Still STOP with the pouring of the fries into your bag over your other food!

      Its out of my rotation.

      1. re: C. Hamster

        Yes the burgers are grease bombs. 700 locations with 200 to open this year. Too fast, too quick could be their demise.

        1. re: T.Clark

          ohhh how i wish In-n-Out would come east.

          1. re: johnnymac

            If you're an in-n-out fan you've probably come to the sad realization that it's not going to happen. In-n-out is the antithesis of 5 guys. Started in1948 it has grown slowly and they have 257 locations all within a days drive of their production facility. That slow growth has kept them family owned with no franchisees. It is currently guided by the founders 28 year old grand daughter who will become the complete owner when she turns 35.

            1. re: T.Clark

              That's nice about In n' Out, but I wouldn't say its the antithesis of 5 Guys - I would say that would more along the lines of Burger King, etc. I like 5 Guys for what it is - fresh inexpensive reasonably high quality burgers and fries, nothing else, and the fact that there is nothing else like it around here. I am psyched that there will be one around the corner from me, and hope that it's opening soon.

              1. re: T.Clark

                The fact that they've just opened their second production facility -- this one in Texas -- gives me hope however.

                1. re: Boston_Otter

                  I didn't know about the new facility, thank you for that glimmer of hope. Arizona, Texas and my they are branching out!

          2. re: C. Hamster

            still someplace I like to go, but seriously, the amount of fries given to the size of the cup is's like twice the size of the cup!!!! I know there is a subset of people, let's call them Phantom Phans, who like quantity over quality, but the bottom line is I don't need that many fries!! Your best bet at 5 Guys is a junior burger per adult, and a small fry that would easily cover 3 to 4 adults, depending.

            1. re: devilham

              I'm not a glutton, but I can easily put down a full size double burger.I think the burgers are OK, but I wouldn't go out of my way to to to a 5G. Too many other good options closer for us.

              Split the fries with your DC(s) and be happy you only paid for one order. It seems that at least some of the locations have good fries, so it is not really a case of quantity over quality.

              1. re: Gabatta

                I have only been to the Marlborough location, and only 2-3 times but they dont give you that many fries i don't think. I find the fries to be the best part. I always think that the cup is a dumb way to serve the fries since it doesn't hold very many and there are not too many loose in the bag when i have been.

                  1. re: T.Clark

                    put me in the camp who finds the fries as Five Guys to be the weak link. It's clearly a quantity over quality mantra when it comes to the fries there.

                    1. re: Gordough

                      To me they are the same fries you get at just about any state fair or carnival type event from the fresh cut fry vendors. The ones who give them to you in those huge dog bowls