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Feb 23, 2011 04:45 AM

Eggspectation---not meeting expectation

Was invited to see Sunday Matinee at Canon Theatre so I wanted to treat my guest to brunch somewhere close so I chose Eggspectation.

Place was packed on Sunday morning shortly before 12 noon; seating within 10 minutes. Brisk polite bare minumum service -ordered french toast with bacon with a glass of orange juice.My guest had cheeseburger with shoestring fries.

French toast looked fine on the surface until I picked it up ---the undersides of both pieces were burnt to a beautiful black. Texture of french toast was soggy as it was more than likely sitting there on the counter waiting to be picked up. By this point, I finished my orange juice and really wanted another beverage to wash down the tasteless cardboard that they called French toast. It took me 3 tries before I was able to flag down our server who looked annoyed that he was flagged down--and asked him for a glass water.

$36 for the both of us without alcohol ---it's $$ for an extremely mediocre meal with equally mediocre service so we left $40 and when the waiter picked it up; he looked quite stunned. It's unbelievable the level of entitlement that certain wait associates have--it ruins the reputations of the true professionals who are in the hospitality industry beacuse they love the art of treating guests to true hospitality.

Skip Eggspectations for brunch and go to McDonald's for an EggMcMuffin instead---you get service with a smile and a nice little sandwich.

220 Yonge St, Toronto, ON M5B2H1, CA

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  1. I'm puzzled by the tip comment. Your bill was $36, so have to assume that's about $31.85 before taxes. Your tip of $4 would represent a 12.5% tip. While not super generous, how is that not an adequate gratuity? Perhaps your waiter was stunned by getting any tip at all given the service.

    1 Reply
    1. re: T Long

      Our bill was actually $34.63 so I just rounded it off to $40. I'm in the hospitality field and normally a nice tipper as I understand the nature of the business. I should have elaborated that our server looked quite stunned as the look showed me that he should have received a better tip.

    2. Just goes to show you,MickyDeez is still the reigning breakfast champ!!(except for their new buttermilk sandwich thingy..yuck).

      5 Replies
      1. re: petek

        It really is! You get there, order, pay (no tip either), get your hot freshly made food, eat it, get out.

        1. re: petek

          MickeyDeez is a great alternative indeed! Too bad re: new buttermilk sandwich---I was going to try it soon--thnks for the heads up!

          1. re: fooddiva7

            Yea,it was disappointing.Too much biscuit,kind of overwhelmed the sandwich.
            Believe it or not A&W has a decent breakfast sammy(I know I'm going to get some flack for this)

            1. re: petek

              I was expecting the egg from an egg mcmuffin with the bacon or sausage, cheese and buttermilk biscuit. Instead, I got a spongy, overcooked omelette, a greasy and over-toasted biscuit, plus the other items. I totally agree that the biscuit took over, while the other ingredients were just lost in the middle. Sorry to hijack the eggspectation thread for a moment. I have avoided eggspectation since reading early threads that were not positive.

              1. re: 1sweetpea

                I also apologise for hijacking you post.I've only ever been to eggspectation in Montreal and that's when the were brand new.Food was OK nothing special but it was close to my hotel.Most chain breakfast joints(Cora,Boom.Sunset grill) suffer from the same problems.They're overpriced way too busy and no love goes into the food whatsoever.

        2. Drove by the one on O'Connor and Donlands.
          at 7:20 AM on a workday, it was absolutely empty.
          I would assume they would get the pre-rush hour crowd.

          4 Replies
          1. re: atomeyes

            That's not Eggspectation. That's Egg Smart.

              1. re: atomeyes

                The only good Eggspectation location we have ever enjoyed is the one in downtown Montreal. The one in the Eaton Centre is pretty bad. And dont get me started with Cora's. Consistently awful service. There are much better options in the city for brunch.

                220 Yonge St, Toronto, ON M5B2H1, CA

            1. re: atomeyes

              Egg Smart. Decent food. Service is slow when they get slammed especially on weekend mornings. I don't feel the need to go to places like this for my breakfast, mostly I feel rushed. A good greasy spoon suits my needs just fine where I can have a second cup of coffee and read the paper.

            2. The eggs were dry The melon was flavourless, hard and under ripe, The waiter was unappealing and inattentive. But even if the food and service had been excellent I'd never return because of the obvious franchise atmosphere.

              All this for $21 dollars and change before a tip.

              1. The original comment has been removed