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Feb 1, 2011 08:20 AM

What's happening to Anthony's Coal Fired Pizza

What's happening to Anthony's Coal Fired Pizza? It's been our favorite pizza in South Florida but the service has badly declined. We called the other night for some take out but they didn't pick up (Boca Raton). We drove by, it was open and business as usual, and when we asked, the girl just said" it's kinda hectic so we stopped answering the phone". We ordered anyway (pregnant daughter) and then they messed up the order. Wrote a note to the corporate office and they seemed interested but unapologetic.

Hate to say it but it's time to look for new pizza.

Anthony's Coal Fired Pizza
2218 N Congress Ave, Boynton Beach, FL 33426

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  1. That's too bad as I do like their pizza, wings, and eggplant.

    1. The two times I went to the location on Dale Mabry in Tampa the service was beyond excellent... Sounds like a 'blip' with yours... Hopefully whatever issues they have will be dealt with and they should get back on track soon...
      You can actually make that friendly request...

      "Dudes, I love ya--- please get your $!*% together!"

      5 Replies
      1. re: Mild Bill

        last time i went, they were playing obnoxious ear splitting disco. I asked why the music was so loud and annoying. the server replied that the servers got to pick the music that night. I asked to be seated outside away from the noise.

        I don't see any need to return. I enjoy the pizza at Wood Fired and Paci's much more anyway.

        1. re: andy huse

          I've never even tasted Anthony's pizza... LOL... Both times I got the wings...

          1. re: andy huse

            Sigh. The first few Anthony's CF in Broward were SO GREAT. I originally wrote off the negative comments I saw in areas outside South Florida to a personal dislike for the pizza style which is unique and not everyone's cup of tea. But it seems like the dissatisfaction is growing and more related to service and quality - seems to be a place expanding faster than they can manage the quality control - they will likely flounder now as their brand is tarnished outside of their core markets. Shame really - those wings rock and I really love their pies and the burnt crust taste

            1. re: YosemiteSam

              Well, I'm glad they expanded to NJ now (near Woodbridge, NJ, by Menlo Park Mall),
              and I'm looking forward to trying that new location to compare with the delish Delray Beach Anthony's .....

              1. re: ellen4441

                Don't even try them, go into Manalapan and have Coal Fired Pizza there. It is way better. They're located on Route 9 North, great tasting pizza!!

        2. On the not answering the phone thing, had that happen to me 2 weeks ago at Amura here in Orlando (Sand Lake location)! Never could get an answer so drove over and they told us the same thing - too busy to answer the phone! To me that is the most ridiculous thing I've ever heard!

          Left immediately and got takeout from Dragonfly. Really turned me off to a place I love and often recommend. They need to learn how to handle crowds without chaos. Seriously

          2 Replies
          1. re: YosemiteSam

            Not to get too far off topic, but how was Dragonfly? I used to love the one in Gainesville.

            1. re: Big Bad Voodoo Lou

              We like it - I've eaten in for the robata/izakaya items - it was good. I really like the sushi there although we've only gotten it takeout. It seems to focus a little crazy on the rolls with strange combinations and not much authentic fare - but what they have works.

              What I do like is the space - they are often crowded but they handle it well and it never seems hectic or loud plus its a beautiful design. Good sake list too. Service was well-intentioned but a little scattered and lacking in some knowledge. Basically all kids.

              I want to try more of the non-sushi items before I give it a hearty recommendation.

          2. Went to the one by Millenia Mall in Orlando a few weeks ago. Don't know if I caught them on a bad night or something but the characteristics of a coal oven pizza were completely absent. No charred crust. No soot getting on your hands. None of those little pools of sauce that they always do. It basically seemed like a pizza I could get anywhere else...

            1. I have mixed feelings about Anthony's Coal-Fired Pizza. I have been to one in Ft. Lauderdale (or its suburbs) and one in Tampa off Dale Mabry. (I think it used to be Windy City Pizza.) In other discussions on this board, Anthony's certainly is well thought of.

              To me, most pizzas come slightly undercooked, and Anthony's has a slogan on its wall, which I don't remember exactly, but is along the lines of "The only good pizza is a well-done pizza." Since this fits into my pizza preference, I had high hopes. Also, I have had Lombardi's coal-fired pizza in New York and it is one of the five best pizzas I've ever had it my life. So I knew that really high heat could help make a great pizza.

              Unfortunately, I think that Anthony's overcooks its pizza, based on my admittedly limited two experiences. As somebody mentioned upthread, there are no pools of sauce. I believe that this is because they evaporate under the high heat. Also, the entire pizza takes on a slightly carmelized flavor, due to the high heat. (Yeah, carmelization is sought after by most cooks, but it doesn't really work on a pizza.) Also, the tomato sauce loses its acidic zing and the high heat mutes the flavor of the spices.

              Not surprisingly, you do get a nice, crispy crust, and I'll certainly give Anthony's a few more tries, but so far, it has not been impressive.

              City Pizza
              6645 Midnight Pass Rd, Sarasota, FL 34242

              1 Reply
              1. re: gfr1111

                John went to lunch at the one in Brandon and the pizza was literally burned