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Dec 29, 2010 04:36 PM

Rude treatment at Le Petit Dejeuner

I cannot rate the food here, as we walked out of the restaurant after being treated very rudely by the waitress.I came for my birthday for lunch here with my boyfriend during the week. We were the first people in line and stood there being ignored for about 10 minutes. People came in behind us in line during that time. After watching the waitress clean off two tables with four seats she finally decided to speak to us when she informed us that she wouldn't seat the two of us at either of the tables since there were larger groups behind us and we could sit at the bar instead. We said that we'd rather sit at a table and she then told us no she would not seat us, but she'd seat the people behind us instead and again we can sit at the bar. As we had to pick someone up at the airport we asked her "are you really not going to seat us?" and she said no. I have never been to a restaurant that refused to seat two people at a four seater, I understand this is not ideal, to normally they do not turn people away rudely. We will not return and will not recommend this place to anyone. We are not normally picky people but are also not usually treated so rude.

Le Petit Dejeuner
191 King St E, Toronto, ON M5A1J5, CA

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  1. I can't comment on whether the waitress was rude to you, or not, because I wasn't there. That said, it doesn't seem all that unreasonable for a busy restaurant not to give away seats when there is a lineup. I'm pretty sure if you went to Libretto, Black Hoof, Weezies, or any other place that has a lineup, they would not give you a 4 seat table either. It's not like they turned you away; they simply gave you an option that you didn't like.

    354 King St E, Toronto, ON M5A1K9, CA

    The Black Hoof
    928 Dundas St W, Toronto, ON M6J, CA

    2 Replies
    1. re: sloweater

      I have to agree with sloweater. This place is very small and insanely busy at brunch with lineups into the afternoon every Saturday and Sunday. It makes sense to me that it is in everyone's benefit to seat as many people as possible without chairs remaining empty while others wait outdoors. I've seen this system often in the past at busy restaurants and I don't think it's an unreasonable request, assuming it is communicated politely.

      1. re: Gary

        One, if the OP was actually first in line and the restaurant couldn't provide a 2-topper there is something wrong with that restaurant. Parties of two represent a large share of restaurant trade. Two, if they truly weren't even acknowledged for some 10 minutes while parties behind them were seated, that's absolutely unforgivable.

        Makes one appreciate truly professional hosts/hostesses all the more.

    2. Have had the same experience with surly staff even during early Monday lunches. The waffles and frites are good, but the eggs and sandwiches not great. Definitely not good enough to put up with that attitude.

      1. This place is not worth going to. Clearly they don't understand that they are in the "hospitality" industry. They probably think they are in the "financial" industry i.e. making as much money as possible. For heavens sake, it's not the Four Seasons - it's a casual dive of a place, with sub-par food, so I'm sure a hungry couple would be willing to share a table with you - oh, but that would require charm and co-ordination skills akin to an owner who is actually hospitable.....

        1. Many moons ago we went for brunch and waited at the door for about ten minutes before we were acknowledged. I'm not surprise you were treated like this. The kicker is the food is average.

          1. I recommend not having any expectations for service if you go to Le Petite Dejeuner and expect your whole meal to last about 2 hours (from wait to out) and you'll be ok. Or you can order takeout instead.

            Been to Le Petite Dejeuner a couple of times and the service is VERY, VERY slow and inefficient (empty tables in the restaurant but a long lineup outside) although the waffles are in their world of their own (that's the only thing that keeps bringing us back). I think that they are seriously understaffed without proper wait training.