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Le Creuset interior rough

havham Dec 27, 2010 10:41 AM

Today I as I was cleaning my LC i noticed that the inside was slightly rough. It starts about 2 inches down and covers everything. It even has a slightly chalky look to it. I'm really careful when I clean it and only use mild soap. Has anyone else had this problem.

I bring it up because I wanted to send it back to LC but they just told me that if they deem it my fault they won't ship me another piece and the best they can do is offer me a new one for 75% off. Has anyone had experience with sending it back for this reason?

  1. coll Dec 27, 2010 11:46 PM

    I have a LC stock pot that developed a bunch of chips on the bottom, I only use wood spoons and wash carefully, but was told the same thing and am afraid to send it to them too. Just the shipping on this big boy would probably be $20 at least, which I would have to pay. It annoys me because there is a Le Creuset outlet right near my house but they won't take care of it. They are definitely trying to discourage us.

    1. b
      blondelle Dec 27, 2010 04:26 PM

      If it's chalky and you didn't scrub it it may be some sort of deposit on it. I would take a cloth with some white vinegar and rub it and see if it comes off. You might also trying gently scrubbing with a paste of Barkeepers Friend or gently with a Magic Eraser and see if that removes it.

      1 Reply
      1. re: blondelle
        serious Dec 28, 2010 12:03 AM

        magic eraser fixed mine up. my advice, don't be so careful of thing.

      2. Chemicalkinetics Dec 27, 2010 03:05 PM

        This happened to my Lodge Color Dutch Oven (enameled cast iron). Did you clean it with bleach or something aggressive?

        4 Replies
        1. re: Chemicalkinetics
          havham Dec 27, 2010 08:38 PM

          I never use anything harsh on it. Only things like palm olive or some 7th gen.

          1. re: havham
            Chemicalkinetics Dec 27, 2010 10:31 PM

            Well, in my case, my Lodge Color Dutch Oven developed a uniformly rough surface (feel like fine sandpaper) at the bottom after I soak it with hot bleach for hours.

            1. re: Chemicalkinetics
              havham Dec 27, 2010 11:09 PM

              does it stay like that?

              1. re: havham
                Chemicalkinetics Dec 28, 2010 06:27 AM

                Yes, it did. About a week after the interior surface had turned into "fine sandpaper", I retired that it and got another Lodge Color Dutch Oven. Keep in mind that Lodge Color Dutch Ovens are much cheaper than Le Cresuet. I spent <$60 for my first one. I never used bleach on the second one and the second one has never developed into the fine sandpaper feel.

                I retired the first one because I thought the bleach has leached into the enameled surface making it toxic to use. Of course, in hindsight, that makes little sense and I shouldn't have tossed it away.

        2. MikeB3542 Dec 27, 2010 02:56 PM

          Curious -- wonder if this is a hard water deposit. Try rinsing with a vinegar solution (I had a similar thing happen with enamel ware.)

          1. s
            salisburyj Dec 27, 2010 10:52 AM

            I did the same thing by scrubbing it too hard. I have not sent it in yet, but I believe it is almost impossible to tell "who's fault it is" and I would be surprised that they would not replace it.

            1 Reply
            1. re: salisburyj
              havham Dec 27, 2010 02:09 PM

              It's weird because I don't feel like I've scrubbed it that hard.

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