Went there for a B-day party last Friday.
The first impression was not a good one. The B-day person was told (by emal) that it was not possible to reserve but if showed up early enough we would get a couple of tables. When arriving the manager was not aware of this and said many table were booked by corporate parties (so reserving was possible after all) and that they could only give us a table for 4. Since we were expecting about 20 people we set out in a desperate search to find another location. One of the people who arrived after we left apparently knew the manager and could get us a couple of tables after all. They didn't have to move any tables watsoever, so makes you wonder if they didn't want our business. Or it depends who you know.
Service was slow, invisble and full of mistakes. Honestly it wasn't even that busy (many tables were empty around 9pm).I had to return my drink myself to the bar because they served it in the same glass twice that had a crack and was leaking. I also had to flag down the waiter twice because our seats had grease spatters all over them.
The food was appetizer-style, overpriced and bland. A fish and chips of crab (homemade crisps + 4 toonie sized fried crabcakes) was $15. Chicken wings came with 3 dip sauces: honey mustard, cheese and spicy. The spicy was just Sriracha if you ask me. Fried calamari were dry, underseasoned and had a very weird olive dip. Finaly the Jack & Coke ribs had no trace of Jack or Coke and were drenched in BBQ sauce.
It's an open kitchen concept and open pretty late. However around 9pm there was no food action anymore (everyone was pretty much just drinking) and the kitchen staff was just standing bored in the kitchen staring at the crowd.
I guess they are aiming at a lower St. Laurent crowd in the wrong area. At least they got the snobby service, crappy food and exuberant prices right.