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Nov 5, 2010 11:59 PM

Bocce, Beer, Burgers! The Office, San Carlos

Great little place. Was somehow "southern". Maybe it was the country & western. Maybe it was the outdoor fire pits. Maybe the women with too much makeup and a lot of jewelery, for California. Somehow feels like Peachtree Street in Atlanta - a certain level of authenticity.

Open about a month, I hear.

Beer is american favorites (including $3 pbr) and a few good IPAs (speakeasy, lagunitas). Cuisine is a pretty mean burger. 3 kinds of fries (normal, garlic, sweet potato). Only unusual thing is the "redneck taco" which was some cornbread and pulled pork concoction. I had a burger and it was pretty good. Far north of jefferey's, a bit south of Peninsula Creamery.

Mostly great because it can handle your party of 15 people hanging around a fire pit, and there's sports. And a bocce court. Apparently anyone who rents the bocce court gets a free pitcher of PBR.

Service was, well, they're trying. Yelp has horrible complaints, but most of the complaints are from when they had counter service only. They've changed to standard wait service, so at least you can hang out while you're waiting for your food, but service is not good yet.

There's an older guy in an Office shirt asking how service is. Obviously the owner. They've got enough servers, they just disappear for a while. Kind of like BBC. My source tells me the owners have never owned a restaurant before, they've got a bit of a hit on their hands. Anyone who can explain to them how to get service better at a place like that should do it. I think the problem is servers wait at the bar for drinks, and if the bar gets even a little behind, the servers are there instead of doing the other things they can at the tables, like doing checks. There's no place for the servers to wait that allows them to see & be seen at the tables.

It's a great addition to the neighborhood, and they're working hard to get the service working.

Peninsula Creamery
900 High St, Palo Alto, CA 94301

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  1. And where is this place in San Carlos?

    1 Reply
    1. re: poser

      The Office
      1748 El Camino Real, San Carlos, CA 94070

    2. Thanks for the review...I was excited to see the place come in but the Yelp reviews made me hesitate coming in. I'll have to give it a shot after the big San Mateo family crowds die down a bit. How do their burgers fare against Jack's Prime and Godfathers?

      Jack's Prime
      3723 S El Camino Real, San Mateo, CA 94403

      2 Replies
      1. re: alina555

        Yelp, shmelp.

        Sorry, haven't tried the burgers at either - I live a little further south.

        1. re: bbulkow

          Ended up going tonight (we drove by and there were empty tables, so we decided to go for it). The spot was previously our old real estate agent's building, and I had assumed they had sold it - nope, I saw them making the rounds and behind the counter. (Super nice people, by the way.) They did a great job renovating and the crowd was lively, making it a nice environment to hang out in.

          Unfortunately I thought the food was just okay - everything was cooked properly but way underseasoned. Both the burger meat and fries tasted a bit bland; not bad per se but I like my meals with a little seasoning (at least some salt and pepper mixed in). The service was good, though, and we got our food relatively quickly so it sounds like they are getting their act together.

          I still have hopes for this restaurant - if anything, the owners' ties to the community will keep them afloat for a while. Both Jack's Prime and Godfather's Burgers made tweaks to their original menu that made them better, and I can see The Office doing something similar.

          Jack's Prime
          3723 S El Camino Real, San Mateo, CA 94403