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Oct 25, 2010 06:20 PM

Brookfield Movenpick Bad Experience

I thought that once the 'new management' was in place the Brookfield Movenpick would be worth a visit. Complete lack of service. At least the OLD management would establish service by attempting to take your tray from your table.

The paella was awful, the shrimps not fresh, and the rest was tasteless.

The girls who were working the pastry counter were chatting away like long-lost girlfriends, so I gave up on dessert and went to Second Cup for a Rockie Blondie Bar instead.

I want a refund on my 'mandatory' 12% service fee. Crap service.

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  1. Of course you didn't get good service - the staff know they will get the automatic tip no matter what, so they don't care and they don't bother to assist you.

    I can't justify the service fee when the staff just don't care. Try Oliver & Bonacini across the street - so far, so good.

    Oliver & Bonacini
    2901 Bayview Avenue, Toronto, ON M2K 1E6, CA