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Splendido- No!

Returned to Splendido last night- first time since the new management. Still looks like a poorly lit basement. Overall lumination is adequate, but no feeling of life or sparkle. Met in an unpleasantly breezy fashion at the door. The reception area doubles as a common computer station for the waitstaff so a hurried work atmosphere greets you on arrival and a delay while the greeter waits for the waitstaff to clear. Questions begin within a microsecond of being seated, what kind of water, what food allergies etc. Might seem solicitous but perhaps a moment to settle before the barrage might be better. But then again there's two seatings as we've been informed and it's clear throughout that we're on the clock. The menu is clear enough but the waiter assumes we can't read. There's only six oysters he tells us . Later, would we like vegetables for the table? No, otherwise we would have ordered them. But he does ask us to "pardon my reach", a phrase which grates in a diner, and is unacceptable in a place with pretensions. The food? Marginally acceptable. Greasy pappardelle, gluey risotto with the lobster. Overall, no better than most undistinguished Toronto restaurants can produce at a third less cost. Finally the bill arrives unasked moments after we've finished dessert. No opportunity for digestif. Time to go. Amateurish throughout.

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Splendido
88 Harbord Street, Toronto, ON M5S 1G5, CA

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    1. Thanks for the warning. You are not - unfortunately - the only one to be unsatisfied.

      2 Replies
      1. re: lamaranthe

        In fact, I wrote a similarly titled review "Splendido -- No longer the top" in October, 2009:

        http://chowhound.chow.com/topics/662344

        I'm sorry to read the same types of complaints I had ten months ago (strange, amateurish service; ordinary food; reduced ambience after the renovations). I also cited the inaccuracy of the menu descriptions. How can they still be getting these things wrong?

        My review received only one response, which agreed with me. I think the new Splendido is drowning in a sea of indifference, and without significant improvements it is entirely deserved.

        1. re: jjmellon

          When I was there a few months ago I was not blown away. I guess we set our expectations so high when critics rave about a place. The critics are often wrong. At Splendido, I found my server to be a tadd condescending at times. He hovered too. The food was good, not an overly generous portion . That's all. I am not rushing back!

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          Splendido
          88 Harbord Street, Toronto, ON M5S 1G5, CA

      2. So disappointing - Splendido was at the top of my list for my birthday dinner this year. I'll definitely reconsider now. Thanks for the warning.

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        Splendido
        88 Harbord Street, Toronto, ON M5S 1G5, CA

        1. The original comment has been removed
          1. For an establishment that so recently was acclaimed to be one of the best in Toronto, there have been few, if any positive reviews lately. Although I've never been there, its always been on my radar. For the prices they are charging, I will not be going until I see almost 100% positives reviews across the board.