Came in last night for a long overdue date night with my husband. Were seated right away in front of a great little jazz band. Looked over menus and had a 4 course meal planned out (menu looked great!) as well as the most expensive bottle of wine on the list picked out. And then we waited....and waited....and waited. No water, no drink order....10 minutes goes by (we own a restaurant, by the way)...10 more minutes,2 busboys, the chef, 3 waiters -including our waitress who not only seated 2 other tables but took and served there drink orders- walked past us without even looking down. Finally I made eye contact with her and tried to wave her over and got a sheepish "be right there" smile...5 MORE minutes went by. Mind you we were sitting in the FRONT row in plain view of every employee, waiters bussers, bartender- and nobody seemed to realize we hadnt so much as had our water poured. So, we enjoyed our half hour of free live jazz, and headed over to Gigi's where we had an amazing meal with even better service. Zen dog is clearly lacking front of house management, couldnt even locate the maitre d' who sat us to let him know we were leaving. We own a restaurant, this would never happen at ours!
I am definitely not disgruntled staff, just a digruntled customer. The place is expensively appointed and the seats and sofas very comfortable, some of the decor attractive, but some very tacky. They opened with one lunch menu (and manager), soon dumped the menu (and manager) and upped the prices. Sandwich I had was $9 and nowhere near as good as Bread Alone's (which are slightly cheaper), the pizza I had was nowhere good as the skizza at Gigi's (which is slightly more). The pate was good but fairly unexciting bread came with it, and not enough bread. One time I had red velvet cake, which was refrigerated and all dried out. The staff was nice but many did not know English all that well, and some were overly solicitous to the point of being encroaching. Perhaps the place has improved since my bad experiences, but I continue to hear negative reports, so unless I hear different ones from people I know personally, I have no intention of going back to find out. Rhinebeck has plenty of restaurants. There is another new restaurant called the Local that just opened and has local products too.
45 E Market St, Rhinebeck, NY 12572
We had dinner here a couple of weeks ago. Not that great. The renovation seems a tad gimmicky - electric car rechargers out back - albeit expensively done. The food was eh. "Gourmet pizza" was thick, doughy with what tasted like marinara from a jar as the pizza sauce. The antipasti plate (pasta, cheeses and pickles) was OK. Hubby had the lamb tagine and pronounced it inauthentic. I'm surprised that the owner, who has plowed $$$$ into this place, didn't take as much care with the kitchen as he did with the expensive renovation.