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Why is Quiznos charging for napkins and bags after purchase???

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  • epfx Aug 8, 2010 03:34 PM

So I go in for lunch , the place is miniature with maybe 10 seats, no where to sit , order my sub and I've given a singular napkin w/ my meal and ask to get it to go as there is no where to sit and I am charged extra for the bag - when I ask for a couple more napkins , those will be extra too - thats after I allready paid via debit. I should reswipe for 15 cents? Are they loony?

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  1. Are they trying to get you to buy the reusuable bag instead of handing out more paper ones? Could be they're going with the stick now as well as the carrot (the free drink when you bring the bag in with you)

    1. The short answer is because Quizno's is a total dump, without even the saving grace of being cheap. It doesn't surprise me that they are charging you for the napkins and bag, when they had the stones to charge me $10 for a dried-out shredded beef sandwich and chips. This is the place that thought it was a good idea to air commercials with lopsided discordant singing rats, which are still the ugliest things I have seen on TV. Another commercial had a baby talking in a deep grown-up voice. I. HATE. TALKING. BABIES. Every time I drive by a Quizno's, my blood pressure goes up a little and I fight the urge to crash my car through their storefront. Every time I drive by a closed Quizno's, the skies seem to clear, the sun shines brighter, and the birds sing sweeter. I wish them, and all their franchises, nothing but unadulterated ill will.

      5 Replies
      1. re: RealMenJulienne

        Geeeze, RMJ, don't hold back. Tell us what you *really* think about Quisno's.

        1. re: RealMenJulienne

          Go for it.

          I ate at one once. I was dumbfounded with they picked up a three nozzeled goop squirter and really laid the goop on my sandwich. I was still trying to regain my speech when they gooped the other side of my sandwich. It wasn't very good goop, but they sure are efficient at squirting it on their sandwiches.

          1. re: RealMenJulienne

            Don't eat at Quizno's anymore if you don't like it, change the channel when the commercials come on TV, change your driving route so you don't have to pass one anymore and most important...CALM DOWN!

            1. re: ttoommyy

              Don't worry ttoommyy, I've been saving it up for a while. It's possible that I don't feel about anything - person, place, or thing - the same way I feel about Quizno's.

            2. re: RealMenJulienne

              i like this guy!!

            3. In some places it's now the law to charge for plastic bags. Haven't heard of napkins, though.

              3 Replies
              1. re: spinachandchocolate

                Where are these awful places so that I know to avoid them?

                Regarding Quizno's, it's been a while since I have been, but I've never been very impressed. Part of it is probably the sesame seed rolls though, for whatever reason I've never liked the taste of sesame seeds, especially toasted ones.

                1. re: TuteTibiImperes

                  Ontario. You get charged for plastic bags at the grocery store, etc. New law.

                  Get used to it. It's the way of the future.

                  DT

                  1. re: TuteTibiImperes

                    Washington, DC as well.

                2. Yes. You might want to call or write (and I mean mail a letter, not e-mail) the corporate offices and let them know one of their franchisees is charging for things normally expected to be included in the price of the sandwich.

                  1 Reply
                  1. re: JK Grence the Cosmic Jester

                    I happen to prefer Quizno's to the godawful Subway (neither are expecially good, but Subway is truly bad). I have 2 near my home and would frequent one to pick up subs for the kids on occasion. I happened to be near the other once and stopped in for a sandwich. They used about half the amount of ingredients that my usual location did for the same sandwiches and I complained. The owner said "that's how we make them." I walked out and sent an email complaint to Quizno's complaining about their franchisees conduct but it fell on deaf ears. I'd second the suggestion of an actual letter but don't expect much.

                  2. I have been boycotting the entire chain ever since they refused to honor a coupon I had printed out because it was in black & white rather than color.

                    Quiznos can kiss my ass, and that is easy to say because the food ain't so great.

                    1 Reply
                    1. re: Andrew in Alabama

                      Quizno's always plays that game with me, only it's because I get the coupons e-mailed to me, and they won't accept printouts. WTF? I actually LIKE their sandwiches, overpriced though they may be, but I haven't been to one in forever.

                    2. That's silly.... I take it there are no napkin dispensers anywhere? Don't most take-out places have a station where you can grab napkins, S&P etc ?

                      1 Reply
                      1. re: im_nomad

                        Not always. I know that in areas here in TO where there is a large school lunch crowd, things like napkins, forks, etc. are dispensed from behind the counter.

                        DT

                      2. We now have to pay $0.25 for a glass of ice to drink water at our local burger king.
                        Wasn't ever true in the past.

                        4 Replies
                        1. re: bbqboy

                          Story in the WSJ today that the Quiznos chain might file for bankruptcy. Same store sales down 13 percen over last year. Feel sorry for anyone who bought a Quiznos franchise...

                          1. re: cwdonald

                            I've always felt that Quizno's proprietors are more likely to nickle and dime the customer than other fast food owners. To me, that says that corporate is squeezing the franchisees so badly that they have to cut every possible corner and wring every penny out of the customer just so that they can make a buck.
                            This is a lousy business model and I would blame corporate rather than the individual franchisees. Still, the customer gets ticked off either way.

                            1. re: cwdonald

                              The local Quizno's chain here closed down last year and was replaced with a Pita Pit, a big improvement IMO.

                              I'd rank Quizno's over Subway anyday (not that that's hard, Subway's only redeeming quality is that it's cheap) but there are far better subs to be had from Publix, Jersey Mike's, Firehouse, or any number of independent sub shops.

                              1. re: TuteTibiImperes

                                We had a local quiznos open and close in six months in the middle of Doylestown, PA, within a stones throw of the courthouse and other county offices. If you cannot make it with hungry jurors, office workers, judges and lawyers, there must be something wrong. I suspect that they do not do a great job at site selection, or support.

                          2. This is just as bad as the Subway operators who try and charge you for a cup to put water in, or refuse to give you one altogether because they are "inventoried".

                            Yet if you put the sandwich on your credit card, the charge comes up as "Subway Restaurant". Last time I was in a restaurant, the water was free.

                            2 Replies
                            1. re: rifkind81

                              I don't agree that operatos of fast food operations which have self serve drink dispensers should feel obligated to provide free cups for 'water'

                              I have seen teens and elderly filling those free cups with soda. In fact, I saw this as recently as yesterday, and the manager walked over to the offender, lifted the cup off the table and said, "if you want soda, a small is $1.69 plus tax, what you did is stealing."

                              I applaud the manager for speaking up. This is not the same situation as asking for a glass of water in a sitdown restaurant or asking for a cup of tap water in a fast food place that doesn't have self serve drink dispensers.

                              1. re: rifkind81

                                It's true that the cups are inventoried. I had the same thing when I owned a 7-11 store. The franchisor makes regular audits. They know the # of cups the store is supposed to have in addition to other merchandise; any shortage comes out of the owner's pocket. What we would do is keep non-inventoried styro cups on hand for water.

                              2. I always thought Quiznos was better than Subway (You IMO can pick any meat and bread combo at Subway and it all tastes the same) Here in San Diego we have a local grocery chain called Boney's they have a $2.99 Sandwich of the day that beats them all. Just had one ...delish.

                                2 Replies
                                1. re: chris2269

                                  Boney's? A chain? Do you mean Henry's or Sprouts (soon to be just the latter)? I think only one or two stores have the "Boney's" name.

                                  1. re: RB Hound

                                    Yeah sorry I think they are owned by the same people. They just remodeled the Oceanside location down the street from my house and changed the name. The Deli is fantastic and like I said for less than a $5 foot long you get a better sandwich.