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Shake Shack is Amamzing

jnagelbagel Jul 31, 2010 09:07 PM

i recently went to Shake Shack with my camp. I got a "crunch-stellation" concrete. It was DELICIOUS!!!!!!!!!!!!!!! I also had part of my friend's milk shake, my other friend's fries, and most importantly, my friend's burger. These are the best burgers in all of NYC. Try them, you won't regret it. The wait in line is totally worth the amazing food!!!!!!!!!! LOVED it!!!!!!!

Shake Shack
366 Columbus Ave, New York, NY 10024

  1. b
    Blumie Aug 1, 2010 02:14 PM

    What other burgers have you had?

    1. michele cindy Sep 4, 2010 04:29 AM

      I just tried the shake shack on 8th and 44th, I was all ready to experience the "greatest" burger, but was disappointed. The burger was just ok, overly salty, as were the dried out french fries. I love well done fries, but these were dry well done crispy fries, and again overly salted. I liked the way the burger was cooked, the texture, served, and the bun was ok, but overall, I can't understand the hype. To make it worse, folks were grabbing seats who didn't have their food yet, and wouldn't have it for at least a 20 min wait for their food, so those that had their food didn't have anywhere to sit. A very nice man gave up his seat for one of my young daughters, I said no need to do that, but he insisted, my other daughter had a seat, once the "nice" man's family was leaving I went to grab a chair for me, and this not so nice man went at the same moment to grab it for himself, he didn't have his food yet, and I said to him nicely would you mind if I sat so we could finish our lunch quickly together, since you do not have your food yet? He said, No I want this seat now. Then he saw I was with 2 young kids, and said, well since you are with your kids, you can have this seat. I could see this happening to others not just me, so all this anxiety just for a burger to me isn't worth the hassle.

      9 Replies
      1. re: michele cindy
        chaz Sep 4, 2010 07:10 PM

        This whole Shake Shack phenomenon will be written up in psychology books someday. It's a perfect example of "mob psychology". I just don't get it.

        1. re: chaz
          small h Sep 4, 2010 07:35 PM

          Herd mentality is one of the things that makes us human, social beings that we are. I really, really liked Shake Shake's 'shroom burger, and by really, really liked, I mean I could've eaten three of them, because they are not only very good but also rather dainty. So I do "get it," in this particular case. And I thought the fries were terrific.

          1. re: chaz
            KateMW Sep 4, 2010 08:23 PM

            I've had many different burgers in many different cities and honestly SS cheeseburger is one of the best. Their fries leave a lot to be desired and the lines do suck, but the burger is fantastic. Certainly the best "fast food" type burger I've ever had and the best all-around burger besides ones made at my house. :)

            1. re: chaz
              coasts Sep 5, 2010 06:07 AM

              what is the psychology - make burger, will come?

              for the price point, it beats the competition hands down. in my opinion, Shake Shack tastes better than McDonald's, Wendy's, Burger King, Carl's Jr., Hardee's, Sonic, Stake n' Shake and every other fast food burger I've ever had. Does it rival a proper steakhouse burger? No, but it isn't trying to.

              Now, if you're reading this list and thinking "well, I would't eat any of those burgers", than maybe Shake Shack just isn't for you. that's fine, but there's no reason to reduce those of us that do like it to being sheople.

              1. re: coasts
                michele cindy Sep 5, 2010 09:09 AM

                Who said anything about all the people? I encountered a super very friendly staff, a nice patron and one super creep. I do believe the super creep could have been encountered anywhere, but waiting for some thing like your food, and getting something first, like the table can bring out the worst in folks who are jerks to begin with. The burger wasn't bad, it was just too salty for me, maybe mine was a fluke, would only give it another try if there wasn't a huge wait.

                1. re: michele cindy
                  coasts Sep 5, 2010 07:48 PM

                  michele, if your comment was directed at me, note that i was replying to Chaz, not you. his statement on "mob psychology" seems to imply that the only reason to like Shake Shack is because other people say it's good.

                  1. re: coasts
                    gutsofsteel Sep 6, 2010 05:22 AM

                    I like the Shake Shack burgers, and gladly eat them, but where the mob mentality makes itself known is the willingness to stand in line for so long waiting for.....a burger. *That* is what's nuts.

                    1. re: gutsofsteel
                      scubadoo97 Oct 13, 2010 04:36 PM

                      Maybe there is a psychological rationalization at work. It get's better the longer you wait.

              2. re: chaz
                porker Sep 5, 2010 06:32 AM


            2. woodleyparkhound Sep 4, 2010 07:04 PM

              I was there today - there must have been 100 people at least in line...and the line wasn't moving very quickly at all. I noticed the "B" line with no one in it, so I got a chocolate cone on the spot. Wonderful soft serve ice cream --I loved it. I still haven't had the burgers and shakes, but SS is coming to DC next year where I live, so I can wait till then. The line I saw today was truly obscene.

              1. ellenost Sep 5, 2010 09:03 PM

                Just returned from the UES Shake Shack, and it was great! There was no line tonight at 9:00 to order food. There was seating outside, and it was lovely weather. The 'shroom burger was excellent, as was the caramel shake. One professional critic had recently criticized all of the different Shake Shack locations' preparation of the caramel shake. Apparently (no surprise) that the Danny Meyer organization read the unfavorable review, and my caramel shake was mixed all the way through and had a nice caramel flavor (not too sweet).

                1. daffyduck Sep 6, 2010 10:02 PM

                  hey guys ive been to shake shack and tried the black\white shake, pumpkin pie concete, and chocolate milk shake. they were all good, cept the pumpkin pie concrete. are there any frozen custard flavors worth going to the city for?

                  1. k
                    K2000 Sep 10, 2010 04:27 AM

                    Shake Shack makes noticeably better burgers & fries than 5 Guys, for the same price. The frozen custard is the real draw though... the unusual flavors of the daily special. I really prefer the Madison Square Park location - makes a huge difference to be able to eat outside in the park. The Theater District location seems really disorganized and the food there is inconsistent.

                    7 Replies
                    1. re: K2000
                      hotdoglover Sep 10, 2010 05:24 AM

                      Better fries than Five Guys? Five Guys fries are handcut; soaked in water, twice fried, and delicious. The Shake Shack's fries are mediocre frozen (Sysco?) french fries. You would think that Danny Meyer, who seems to care about quality, would serve fresh, not frozen fries.

                      1. re: hotdoglover
                        Stuartmc910 Sep 10, 2010 09:11 AM

                        I have to agree with hotdoglover. I had my first Shake Shack "meal" at the Saratoga Race Course. (Eat your hearts out Manhattan lineuppers, no wait at all!). The burger was OK, just OK. The fries awful, but the milk shake was the best I've ever had. In fact went back many days after that for the shake only. Also, Blue Smoke next to SS had NO LINE, ever. I wonder if Danny made an error. I understand, however, he does ownsome horses, or a part-owner of them.

                        Blue Smoke
                        116 East 27th Street, New York, NY 10016

                        1. re: Stuartmc910
                          gutsofsteel Sep 10, 2010 09:35 AM

                          I agree too - the fries at Shake Shack are not worth eating. And I have been to 3 of the Manhattan locations, multiple times.

                          1. re: Stuartmc910
                            daffyduck Sep 10, 2010 09:37 AM

                            i like the shakes at stand and blt burger better than shake shack. but the best milk shake ive ever had is at shopsin's.

                          2. re: hotdoglover
                            michele cindy Sep 10, 2010 11:51 AM

                            I agree with you. I like the 5 Guys fries too. Too bad they don't have cheese sauce...

                          3. re: K2000
                            daffyduck Sep 10, 2010 09:35 AM

                            i've only tried 5 guys once in bayside queens. i thought the burger was better than shake shacks. the fries i dont remember much from 5 guys but i think i like shake shack's more. im comparing cheese fries at shake shack with just regular fries at 5 guys and i like cheese fries more to begin with so it's not a good comparison. i did like the shake stack (burger with the stuffed portabello mushroom) better than a 5 guy's burger.

                            1. re: K2000
                              chelle Oct 19, 2010 07:32 AM

                              The burger was overly greasy and salty. The fries were greasy and cold. Shake Shack is gross. 5 Guys is great.

                            2. m
                              msny98 Sep 10, 2010 03:03 PM

                              vive la difference... imagine how much longer the lines would be if all these haters were lovers. Enjoy 5 Guys.

                              1 Reply
                              1. re: msny98
                                hungryinmanhattan Sep 21, 2010 03:20 PM

                                Well, noticed the lines on east 86 shack were much shorter lately several days in a row, so I decided to pop in. The burger was actually almost cold, barely warm, and had sat so long the bun peeled off with the paper. It was probably a good burger when it was cooked and hot, but stale is what I got-certainly not cooked to order. Nuf said.

                              2. s
                                sugartoof Sep 21, 2010 04:04 PM

                                I hate to pile on, but I'm thrilled people have finally come to their senses. Shake Shacks are okay, but they hype as the best burger ever in the tarnation of history has been more than surreal.

                                Burgers are starting to get like pizza in that the reviews are pretty much meaningless now. How strange.

                                1. Bko Sep 22, 2010 09:44 AM

                                  I think Shake Shack does a good job overall. For a place with multiple locations, they are quite consistent with the quality at least when I've been there. The burger is very good for what you get, even though I wonder why people would wait for 45 minutes to get one. The fries aren't great, but by no means are they bad. So overall, best burger in NYC? Definitely not, but for the multiple locations they have, I do give them credit for a well made burger and very good custards and concretes.

                                  2 Replies
                                  1. re: Bko
                                    Wilfrid Oct 13, 2010 08:38 PM

                                    But it was mediocre when there was only one location. You cut them too much slack.

                                    1. re: Wilfrid
                                      Bob Martinez Oct 14, 2010 06:40 AM

                                      But they're *consistently* mediocre everywhere. :-)

                                  2. MVNYC Sep 22, 2010 09:57 AM

                                    I had not had one since they opened in 2004(?) so I figured I would give it another shot as there was no line at the 86th street location. I honestly don't know what the fuss is about. The burgers are ok but really nothing special. I for one don't particularly like fast food style burgers but I suppose these are good for what they are. I would much prefer a big thick and JUICY rare burger with swiss over this any day. The shack burger was a bit bland and overcooked with bland tomatoes, cheese and sauce. It did not taste terrible but really didn't have too much going for it.

                                    The fries were even worse. They tasted like cafeteria food from when I was in high school. Very dry.

                                    I was impressed with the Shack Ale. A nice English style pale ale with a good ratio of malt to hops. A good solid beer that pairs well with this type of food.

                                    I am not too much of a dessert eater so I can't comment on the shakes and custards but some of the combos sound good.

                                    All in all I will say they probably won't be getting my business as there are enough burgers around that I like much better.

                                    1. steve h. Sep 22, 2010 12:18 PM

                                      Burgers at Shake Shack are pretty good, so is the beer.
                                      The big attraction for me is Madison Square. Madison Square used to be a dump inhabited by the homeless. It was utterly lawless. Now it's a pleasant park surrounded by some of the best architecture in the city. There are moms with kids and doggies. Only a churl could cavil.

                                      13 Replies
                                      1. re: steve h.
                                        Cpalms Sep 22, 2010 12:54 PM

                                        more dissenters = shorter lines....works for me

                                        1. re: Cpalms
                                          steve h. Sep 22, 2010 01:00 PM


                                        2. re: steve h.
                                          MVNYC Sep 22, 2010 01:09 PM

                                          I will agree with you there a cleaned up Madison Square Park is great and it is a great place for an al fresco meal and beer.

                                          the only fast food style burger I enjoy is the In N Out Double Double Animal Style. Is there anything akin to that? Would the shackstack be more my thing?

                                          1. re: MVNYC
                                            steve h. Sep 22, 2010 01:21 PM

                                            Interesting question and a fair one. I like In 'N Out, their fries are better. Having said that, there is no comparison when it comes to meat, bun and beverage (beer) of choice. Shake Shack gets the nod.

                                            1. re: steve h.
                                              uwsister Sep 23, 2010 10:44 AM

                                              Funny, I hate In & Out fries (always have to ask "well-done") but love Shake Shack's - I know they're frozen, I don't care! I won't turn down In & Out if I'm in L.A. but to me the Shack wins, no contest.

                                              1. re: uwsister
                                                Bko Sep 23, 2010 01:05 PM

                                                Agreed. When I went to In-N-Out in San Francisco, the fries were not good. However, In-N-Out is significantly cheaper, and I don't they are fair comparisons. An In-N-Out cheeseburger is around $2, while Shake Shack is $4.25, so they are not even in the same price range. Overall as a west coast fast food chain, they are great for the price, but I don't think it is in the same category as Shake Shack.

                                                1. re: Bko
                                                  MVNYC Sep 23, 2010 02:45 PM

                                                  In N Out is a totally fair comparison. They offer the same menu items as Shake Shack: burgers, double burgers, fries and shakes.

                                                  Frankly their fries are leagues better than what I have had at Shake Shack. The trick is to order them well done which means extra crispy.

                                                  I was using their Double Double Animal Style burger as an example. This has mustard cooked into the bun, extra sauce and grilled onions with two patties and tow slices of cheese.

                                                  1. re: MVNYC
                                                    hcbk0702 Sep 23, 2010 03:01 PM

                                                    You're free to make the comparison. I like the Double Double Animal Style just fine, but the beef tastes of significantly lower grade than Shake Shack's burgers. The fries at both places are nothing to write home about. The shakes are much, much better at Shake Shack. Their menu is also much more extensive.

                                                    Overall, I think Shake Shack is the clear winner, despite higher prices. But I'm not in the mood for a fast food-style burger particularly often.

                                                    1. re: hcbk0702
                                                      MVNYC Sep 23, 2010 09:35 PM

                                                      Personally I find it hard to determine the quality of beef when it is ground, shaped into thin patties and cooked to medium. It would be one thing if you were eating it rare but even then it would still be too thin to showcase the beef. I guess that is why I think Kobe sliders are pretty stupid.

                                                      Going back to the original reason I mentioned the animal style double double, I wanted to know if maybe I was more of a shack stack type of person compared with the regular cheeseburger.

                                                      1. re: MVNYC
                                                        daffyduck Sep 23, 2010 10:00 PM

                                                        i think the shack stack is a lot better than the burger. the cheddar stuffed deep fred portabello mushroom adds a whole new dimension.

                                                        1. re: MVNYC
                                                          uwsister Sep 24, 2010 10:55 AM

                                                          I also prefer Shake Stack - if you're going to Shake Shack, you might as well go all out!

                                            2. re: steve h.
                                              MandalayVA Sep 22, 2010 01:32 PM

                                              This. Really good burger, meh fries, good beer and a nice park to eat it in. Plus we went for dinner and the line moved very quickly.

                                              1. re: MandalayVA
                                                steve h. Sep 22, 2010 01:51 PM

                                                It's a gem.

                                            3. b
                                              Brian W Sep 23, 2010 01:56 PM

                                              As a native NYer I just won't wait on a line for food so I got my chance to try a Shake Shack burger up at Saratoga Race Track a few weeks ago. Not bad, all fresh, it filled a hole in my stomach, but I've had much better. I can think of a few diners in NYC where the burger is superior. I certainly wouldn't say the Shake Shack burger was bad - it wasn't by any stretch of the imagination and probably was better than anything else I could have had at that site. I was surprised to see that the burger was of the old-fashioned NY variety, irregularly shaped, and tending to fall apart because it wasn't shaped in a machine. I'm not really a fan of that type of burger but I can make do. Overall, I wan't impressed except for the quality of the ingredients.

                                              1. a
                                                arisp Sep 25, 2010 06:34 PM

                                                If you like In 'n Out, you'll like shake shack. pretty much the same. I don't see what the big deal is, especially if I'm waiting 45 mins for it.

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