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Shake Shack is Amamzing

i recently went to Shake Shack with my camp. I got a "crunch-stellation" concrete. It was DELICIOUS!!!!!!!!!!!!!!! I also had part of my friend's milk shake, my other friend's fries, and most importantly, my friend's burger. These are the best burgers in all of NYC. Try them, you won't regret it. The wait in line is totally worth the amazing food!!!!!!!!!! LOVED it!!!!!!!

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Shake Shack
366 Columbus Ave, New York, NY 10024

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  1. What other burgers have you had?

    1. I just tried the shake shack on 8th and 44th, I was all ready to experience the "greatest" burger, but was disappointed. The burger was just ok, overly salty, as were the dried out french fries. I love well done fries, but these were dry well done crispy fries, and again overly salted. I liked the way the burger was cooked, the texture, served, and the bun was ok, but overall, I can't understand the hype. To make it worse, folks were grabbing seats who didn't have their food yet, and wouldn't have it for at least a 20 min wait for their food, so those that had their food didn't have anywhere to sit. A very nice man gave up his seat for one of my young daughters, I said no need to do that, but he insisted, my other daughter had a seat, once the "nice" man's family was leaving I went to grab a chair for me, and this not so nice man went at the same moment to grab it for himself, he didn't have his food yet, and I said to him nicely would you mind if I sat so we could finish our lunch quickly together, since you do not have your food yet? He said, No I want this seat now. Then he saw I was with 2 young kids, and said, well since you are with your kids, you can have this seat. I could see this happening to others not just me, so all this anxiety just for a burger to me isn't worth the hassle.

      9 Replies
      1. re: michele cindy

        This whole Shake Shack phenomenon will be written up in psychology books someday. It's a perfect example of "mob psychology". I just don't get it.

        1. re: chaz

          Herd mentality is one of the things that makes us human, social beings that we are. I really, really liked Shake Shake's 'shroom burger, and by really, really liked, I mean I could've eaten three of them, because they are not only very good but also rather dainty. So I do "get it," in this particular case. And I thought the fries were terrific.

          1. re: chaz

            I've had many different burgers in many different cities and honestly SS cheeseburger is one of the best. Their fries leave a lot to be desired and the lines do suck, but the burger is fantastic. Certainly the best "fast food" type burger I've ever had and the best all-around burger besides ones made at my house. :)

            1. re: chaz

              what is the psychology - make burger, will come?

              for the price point, it beats the competition hands down. in my opinion, Shake Shack tastes better than McDonald's, Wendy's, Burger King, Carl's Jr., Hardee's, Sonic, Stake n' Shake and every other fast food burger I've ever had. Does it rival a proper steakhouse burger? No, but it isn't trying to.

              Now, if you're reading this list and thinking "well, I would't eat any of those burgers", than maybe Shake Shack just isn't for you. that's fine, but there's no reason to reduce those of us that do like it to being sheople.

              1. re: coasts

                Who said anything about all the people? I encountered a super very friendly staff, a nice patron and one super creep. I do believe the super creep could have been encountered anywhere, but waiting for some thing like your food, and getting something first, like the table can bring out the worst in folks who are jerks to begin with. The burger wasn't bad, it was just too salty for me, maybe mine was a fluke, would only give it another try if there wasn't a huge wait.

                1. re: michele cindy

                  michele, if your comment was directed at me, note that i was replying to Chaz, not you. his statement on "mob psychology" seems to imply that the only reason to like Shake Shack is because other people say it's good.

                  1. re: coasts

                    I like the Shake Shack burgers, and gladly eat them, but where the mob mentality makes itself known is the willingness to stand in line for so long waiting for.....a burger. *That* is what's nuts.

                    1. re: gutsofsteel

                      Maybe there is a psychological rationalization at work. It get's better the longer you wait.

            2. I was there today - there must have been 100 people at least in line...and the line wasn't moving very quickly at all. I noticed the "B" line with no one in it, so I got a chocolate cone on the spot. Wonderful soft serve ice cream --I loved it. I still haven't had the burgers and shakes, but SS is coming to DC next year where I live, so I can wait till then. The line I saw today was truly obscene.

              1. Just returned from the UES Shake Shack, and it was great! There was no line tonight at 9:00 to order food. There was seating outside, and it was lovely weather. The 'shroom burger was excellent, as was the caramel shake. One professional critic had recently criticized all of the different Shake Shack locations' preparation of the caramel shake. Apparently (no surprise) that the Danny Meyer organization read the unfavorable review, and my caramel shake was mixed all the way through and had a nice caramel flavor (not too sweet).

                1. hey guys ive been to shake shack and tried the black\white shake, pumpkin pie concete, and chocolate milk shake. they were all good, cept the pumpkin pie concrete. are there any frozen custard flavors worth going to the city for?

                  1. Shake Shack makes noticeably better burgers & fries than 5 Guys, for the same price. The frozen custard is the real draw though... the unusual flavors of the daily special. I really prefer the Madison Square Park location - makes a huge difference to be able to eat outside in the park. The Theater District location seems really disorganized and the food there is inconsistent.

                    7 Replies
                    1. re: K2000

                      Better fries than Five Guys? Five Guys fries are handcut; soaked in water, twice fried, and delicious. The Shake Shack's fries are mediocre frozen (Sysco?) french fries. You would think that Danny Meyer, who seems to care about quality, would serve fresh, not frozen fries.

                      1. re: hotdoglover

                        I have to agree with hotdoglover. I had my first Shake Shack "meal" at the Saratoga Race Course. (Eat your hearts out Manhattan lineuppers, no wait at all!). The burger was OK, just OK. The fries awful, but the milk shake was the best I've ever had. In fact went back many days after that for the shake only. Also, Blue Smoke next to SS had NO LINE, ever. I wonder if Danny made an error. I understand, however, he does ownsome horses, or a part-owner of them.

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                        Blue Smoke
                        116 East 27th Street, New York, NY 10016

                        1. re: Stuartmc910

                          I agree too - the fries at Shake Shack are not worth eating. And I have been to 3 of the Manhattan locations, multiple times.

                          1. re: Stuartmc910

                            i like the shakes at stand and blt burger better than shake shack. but the best milk shake ive ever had is at shopsin's.

                          2. re: hotdoglover

                            I agree with you. I like the 5 Guys fries too. Too bad they don't have cheese sauce...

                          3. re: K2000

                            i've only tried 5 guys once in bayside queens. i thought the burger was better than shake shacks. the fries i dont remember much from 5 guys but i think i like shake shack's more. im comparing cheese fries at shake shack with just regular fries at 5 guys and i like cheese fries more to begin with so it's not a good comparison. i did like the shake stack (burger with the stuffed portabello mushroom) better than a 5 guy's burger.

                            1. re: K2000

                              The burger was overly greasy and salty. The fries were greasy and cold. Shake Shack is gross. 5 Guys is great.

                            2. vive la difference... imagine how much longer the lines would be if all these haters were lovers. Enjoy 5 Guys.

                              1 Reply
                              1. re: msny98

                                Well, noticed the lines on east 86 shack were much shorter lately several days in a row, so I decided to pop in. The burger was actually almost cold, barely warm, and had sat so long the bun peeled off with the paper. It was probably a good burger when it was cooked and hot, but stale is what I got-certainly not cooked to order. Nuf said.

                              2. I hate to pile on, but I'm thrilled people have finally come to their senses. Shake Shacks are okay, but they hype as the best burger ever in the tarnation of history has been more than surreal.

                                Burgers are starting to get like pizza in that the reviews are pretty much meaningless now. How strange.

                                1. I think Shake Shack does a good job overall. For a place with multiple locations, they are quite consistent with the quality at least when I've been there. The burger is very good for what you get, even though I wonder why people would wait for 45 minutes to get one. The fries aren't great, but by no means are they bad. So overall, best burger in NYC? Definitely not, but for the multiple locations they have, I do give them credit for a well made burger and very good custards and concretes.

                                  2 Replies
                                  1. re: Bko

                                    But it was mediocre when there was only one location. You cut them too much slack.

                                    1. re: Wilfrid

                                      But they're *consistently* mediocre everywhere. :-)

                                  2. I had not had one since they opened in 2004(?) so I figured I would give it another shot as there was no line at the 86th street location. I honestly don't know what the fuss is about. The burgers are ok but really nothing special. I for one don't particularly like fast food style burgers but I suppose these are good for what they are. I would much prefer a big thick and JUICY rare burger with swiss over this any day. The shack burger was a bit bland and overcooked with bland tomatoes, cheese and sauce. It did not taste terrible but really didn't have too much going for it.

                                    The fries were even worse. They tasted like cafeteria food from when I was in high school. Very dry.

                                    I was impressed with the Shack Ale. A nice English style pale ale with a good ratio of malt to hops. A good solid beer that pairs well with this type of food.

                                    I am not too much of a dessert eater so I can't comment on the shakes and custards but some of the combos sound good.

                                    All in all I will say they probably won't be getting my business as there are enough burgers around that I like much better.

                                    1. Burgers at Shake Shack are pretty good, so is the beer.
                                      The big attraction for me is Madison Square. Madison Square used to be a dump inhabited by the homeless. It was utterly lawless. Now it's a pleasant park surrounded by some of the best architecture in the city. There are moms with kids and doggies. Only a churl could cavil.

                                      13 Replies
                                      1. re: steve h.

                                        more dissenters = shorter lines....works for me

                                        1. re: steve h.

                                          I will agree with you there a cleaned up Madison Square Park is great and it is a great place for an al fresco meal and beer.

                                          the only fast food style burger I enjoy is the In N Out Double Double Animal Style. Is there anything akin to that? Would the shackstack be more my thing?

                                          1. re: MVNYC

                                            Interesting question and a fair one. I like In 'N Out, their fries are better. Having said that, there is no comparison when it comes to meat, bun and beverage (beer) of choice. Shake Shack gets the nod.

                                            1. re: steve h.

                                              Funny, I hate In & Out fries (always have to ask "well-done") but love Shake Shack's - I know they're frozen, I don't care! I won't turn down In & Out if I'm in L.A. but to me the Shack wins, no contest.

                                              1. re: uwsister

                                                Agreed. When I went to In-N-Out in San Francisco, the fries were not good. However, In-N-Out is significantly cheaper, and I don't they are fair comparisons. An In-N-Out cheeseburger is around $2, while Shake Shack is $4.25, so they are not even in the same price range. Overall as a west coast fast food chain, they are great for the price, but I don't think it is in the same category as Shake Shack.

                                                1. re: Bko

                                                  In N Out is a totally fair comparison. They offer the same menu items as Shake Shack: burgers, double burgers, fries and shakes.

                                                  Frankly their fries are leagues better than what I have had at Shake Shack. The trick is to order them well done which means extra crispy.

                                                  I was using their Double Double Animal Style burger as an example. This has mustard cooked into the bun, extra sauce and grilled onions with two patties and tow slices of cheese.

                                                  1. re: MVNYC

                                                    You're free to make the comparison. I like the Double Double Animal Style just fine, but the beef tastes of significantly lower grade than Shake Shack's burgers. The fries at both places are nothing to write home about. The shakes are much, much better at Shake Shack. Their menu is also much more extensive.

                                                    Overall, I think Shake Shack is the clear winner, despite higher prices. But I'm not in the mood for a fast food-style burger particularly often.

                                                    1. re: hcbk0702

                                                      Personally I find it hard to determine the quality of beef when it is ground, shaped into thin patties and cooked to medium. It would be one thing if you were eating it rare but even then it would still be too thin to showcase the beef. I guess that is why I think Kobe sliders are pretty stupid.

                                                      Going back to the original reason I mentioned the animal style double double, I wanted to know if maybe I was more of a shack stack type of person compared with the regular cheeseburger.

                                                      1. re: MVNYC

                                                        i think the shack stack is a lot better than the burger. the cheddar stuffed deep fred portabello mushroom adds a whole new dimension.

                                                        1. re: MVNYC

                                                          I also prefer Shake Stack - if you're going to Shake Shack, you might as well go all out!

                                            2. re: steve h.

                                              This. Really good burger, meh fries, good beer and a nice park to eat it in. Plus we went for dinner and the line moved very quickly.

                                            3. As a native NYer I just won't wait on a line for food so I got my chance to try a Shake Shack burger up at Saratoga Race Track a few weeks ago. Not bad, all fresh, it filled a hole in my stomach, but I've had much better. I can think of a few diners in NYC where the burger is superior. I certainly wouldn't say the Shake Shack burger was bad - it wasn't by any stretch of the imagination and probably was better than anything else I could have had at that site. I was surprised to see that the burger was of the old-fashioned NY variety, irregularly shaped, and tending to fall apart because it wasn't shaped in a machine. I'm not really a fan of that type of burger but I can make do. Overall, I wan't impressed except for the quality of the ingredients.

                                              1. If you like In 'n Out, you'll like shake shack. pretty much the same. I don't see what the big deal is, especially if I'm waiting 45 mins for it.