have u run into this in high end restaurants? (la grenouille in this instance)
Went to La Grenouille last night. Food was fantastic. Went with the lobster ravioli - decadently rich butter sauce - wonderful chunks of lobster - partner had the mushroom risotto - he loved it. We both got the dover sole with mustard sauce - as delicious as everyone says - and we finished with two souffles - I had the pistachio (divine) my partner the chocolate (he loved it - I preferred mine - which makes for a more enjoyable dinner anyway <g>).
My issue - I eat smaller meals throughout the day and I knew it was a lot of food for me (in one sitting) so I only ate about 1/2 my dove sole - When I asked if I could take the remainder home - knowing I had a souffle coming - the table captain - gave a smile and shook his head "no".
Is it the rule at high end restaurants that taking ones uneaten food home is prohibitive? Would a small discreet container disrupt the floral arrangements (which were gorgeous an added a wonderful fragrance to the entire dining experience). I wish I had respectfully pushed the issue - it's Sat. morning and I would love to be looking forward to some sole for lunch. Instead it ended up in some trash can.
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La Grenouille
3 East 52nd Street, New York, NY 10022
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Scene: the Modern.
Time: last night.
Players: us.
Situation: one of the players completely stuffed after all but the last course of a brilliant tasting menu.
Dialogue: "may I take this home?" "Certainly".
Action: coat check delivered to the table for pickup of same on departure.
Props: very attractive takeaway bags - one largish, with the food, one small, with a chocolate confection in a transparent étui.
Dénouement: two diners leaving happy, sated, in a haze of pleasure after a wonderful dinner.
Win/win for restaurant and diners.›1 Reply -
My daughter recently had dinner at a pretty high-end place in NYC called Mr. Chow http://www.mrchow.com/main.html. There were a lot of leftovers from the many dishes ordered, which she and her dining companions asked to take home. Their plates were cleared and the wrapped leftover goodies were handed to them as they exited the restaurant.
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i'm a bit surprised this hasn't been mentioned yet... unless i've missed it somewhere, but i've never been refused take-out/leftovers at any high end restaurant i've been to and the servers were very cordial about it. for reference, my experience with take-out/leftovers have been mostly in the US and Canada. the ones where i'm getting many tiny fiddly little courses i nearly never have anything left on the plate... there's already so little to taste that i can't help but finish it all. no matter, at the highest end of the high, i'm always gifted with something if not a small collection of things to take away for the next day. cookies, cakes, mignardises, etc in customized paper totes and boxes. i can't imagine walking away with a slightly larger tote and a slightly larger box for the leftovers would be offensive to them. if i'm having an a la carte meal at at one of these restaurants, they have no issue with me taking dessert to go to enjoy later. same beautiful bags produced.
at one mid/high-range restaurant, i was surprised to see that they actually kept the bag in question on a sideboard near the kitchen. as the night progressed and the leftovers increased, they just filled up the bag without my notice and it never touched my table until i was ready to get up and leave. the containers were actually quite large so it is obviously a request they expect and un-begrudgingly provide for.
your situation is a shame... i personally love leftovers straight out of the fridge late into the night. it gives me happy thoughts of the meal that just passed.
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It depends how high end it is.
I think its similar to asking for the cork of a half finished bottle of wine so you can take it home.
If its super high end you they should make it possible but would probably be a bit taken aback.##
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re: buttertart
Then, this will be very strange.
Let's say the restaurant requires you to take the wine out with a "transparent/see through" plastic bags, while the city law or state law requires you to use opaque and brown paper bags. What do you do? Change bags right at the restaurant exit? Like superman changes his costume?
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re: Chemicalkinetics
http://www.winedoggybag.com/statelaws...
Transparent it is, in NYS. I've seen one or two people on the street with them.-
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re: Harters
Hartes,
It is to help the paper bag industry. No, just kidding.
Well, in many parts in US, an opened alcohol bottle displayed in the public is illegal. Consequently, people would put their open alcoholic bottle in a brown bag and many even drink out of the brown bags. It isn't so much there is a law requiring you to carry an alcohol in a brown paper bag. It is that you cannot carry an opened alcohol bottles in open display and the brown bag is just one of the many many ways to get around it.
http://blog.seattlepi.com/seattle911/archives/167745.asp
http://farm1.static.flickr.com/15/19592289_65633687bb.jpg
http://image12.webshots.com/13/6/76/6...I don't know about the transparent bag law, but it is real and I cannot comment much about it.
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re: Harters
Because nobody would EVER know what it is you're carrying in that brown paper bag. Not >gasp< any alcohol! No way.
I continue to be torn between amusement and anger at the "open container laws" in the US. Every bloody street fest in Germany allows for people to sell and drink beer, caipirinhas, or whatever booze is in fashion that year in the street, and somehow, society hasn't imploded. Go figure.
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That did happen to me once, at an inexpensive Indian place in NYC. The waiter, who had just finished cursing out another table, (about God knows what), said "we don't do that, and I replied, then I don't tip. It was probably only the second or third time I've stiiffed a waiter in my life. I would recommend sitting there until your hungry again, even if it takes until the next morning.
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re: buttertart
Maybe it will make it to local news maybe. On the other hand, what ground do they have to escort a customer our when the customer has not finished the food. Stay until the restaurant is closed. Since the customer is not allowed to take his food out, can he stay there to finish the food he ordered? Maybe it will take him two hours, maybe four hours.
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re: bookhound
If you are thinking about "punishment" then you are thinking in the wrong direction. You need to think long term and global. It is for the good for humanity. It is a movement. It is a statement. Why do students handcuff themselves to buildings? Why do people participate food eating contest? Would the student actually able to stop anything by handcuffing themselves? Almost always no. Do people need to eat until they throw up? Definitely no.
Nevertheless, they are about expression of mind and soul.
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re: Chemicalkinetics
I go to restaurants to have a good time and enjoy the food. If they have policies I don't agree with I don't go to that restaurant. Staying at a restaurant until they closed because they won't wrap up my food is something a petulant child would do. It wouldn't futher "good for humanity" one iota.
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Ahhhh, geez. I absolutely hate, HATE wasting food. Honestly, it's a ridiculous idea to trash edibles. I'm very skilled in RFHR (Restaurant Food Home Resuscitation).
I'm not impressed by the idea that anyone's cuisine is so incredible and ephemeral that it must be consumed within 13 minutes of production or else be discarded. The expectations for purchased food shouldn't be any different for high-end restaurants.
Oh, and, p.s. for babette -- sloppy broken creme brulee is actually still terrific shared from a plastic takeaway container in front of TV (best with Law and Order). :)
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Most restaurants in NYC participate in City Harvest, where leftover food is collected and delivered to homeless shelters and soup kitchens.... so maybe your Dover sole didn't end up in the trash - if that makes you feel any better!
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re: appleannie
City Harvest does not take food that has been partially consumed by another person. They have very high standards to what they will and will not take and left-overs are a definite no-no.
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My story on this subject: I was in a critically acclaimed restaurant, (you know, the kind where the chef doesn't trust the customers with salt and pepper shakers). Any way the foursome seated next to us, who had just dropped a few hundred on their meal, had to leave in a hurry due to a babysitting problem. The flustered Mom asked if they could get their pre-ordered desserts "to go".
The response, and this is a direct quote: " We can't do that-Chef thinks that the desserts will SUFFER". I don't know if that means the pie would experience physical pain, or Chef's sterling reputation might somehow be damaged, but I giggle every time I think of it.›5 Replies-
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re: Fahzz
It does sound silly, but in truth some things just don't travel well. You really don't want creme brulee scooped out of the ramekin and slopped into a to-go box, delicate mousses tend to melt at room temperature, etc. Things do suffer in presentation no matter how nicely you try to box it. On the other hand, they should have been able to send that party home with SOMETHING, even just a few petit fours.
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The same thing happened to us the one and only time we ate there (in the early '90s, on a cold night, and it was meat, 3/4 of my main course) so the arbitration trumped-up or not must date back a long way...
I wrote to the restaurant (no one much had email at the time) to inquire why and they wrote back to say (snottily) that they didn't do it because of liability issues and that basically by asking for it I had shown myself not to be the sort of patron they were interested in serving.
Will not go back, there are too many restaurants in the city with less attitude. Have never had a request to pack anything up refused elsewhere, not that I make a habit of this in high-end places.›14 Replies-
re: buttertart
"""they wrote back to say (snottily) that they didn't do it because of liability issues and that basically by asking for it I had shown myself not to be the sort of patron they were interested in serving. """
aaah, the truth comes out -- they don't like the IDEA of a doggy bag! the truth wasn't the phony "story" about some "arbitration."
frogs they are, indeed! <i take that back. it is an insult to frogs.>
from their site:
"""The restaurant opened its doors on December 19th, 1962 on a quiet night in the midst of a snowstorm.
From the first day there were flowers, just a few roses here and there, but few as they were, this was to be the birth of a tradition.
La Grenouille serves classic French cuisine and spontaneous creations in a glowing setting that many consider home."""
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"...and NOT classic French cuisine and spontaneous creations that you may actually TAKE home after paying some serious money."-
re: alkapal
It, like many other restaurants in the city (and other cities of course), is a de facto canteen for the rich. I'm sure if the owners are reading this exchange they think: "and well rid of her, too".
The phenomenon of the "canteen" was addressed by Sam Sifton, the much reviled but interesting present restaurant critic of the NYT, in a review of a restaurant where indifferent food commands premium prices and which is essentially a clubhouse for the well-heeled. Am not implying that the food at la G isn't good by any manner of means, but let's just say that the welcome to unknowns there is considerably frostier than it need be. (We walked into Taillevent in Paris around the same time and were welcomed warmly and without a trace of snobbishness, and cossetted throughout the meal.)
At la G we withnessed waiters obviously favoring some tables over others, rushing to the table beside ours (previously occupied by some other "riffraff", two young Wall Street types) and grabbing the check wallet to make sure they had been tipped, etc etc. Mentioned this in the letter to the owner and was told back flat out such things NEVER happen in the restaurant. Oh yeah?
PS those swans were le comble de l'élégance at the time, weren't they?-
re: buttertart
I still see the swans on occasion. Most often it's a chinese take-out style white paper container or a plastic one. A high-end Chinese restaurant that is one of my favorites puts the paper containers into a small brown bag with a raffia handle. No reason why a shmantzy place couldn't have a glossy, logo-bedecked bag in this style. That would look no different from the gift bags that are often seen atop tables when they are occupied by diners who are there to celebrate birthdays or other special occasions.
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re: buttertart
Some restaurants apparently have customers the way Cleveland Amory memorably recounted Boston Brahmin matrons replying "We have our hats.” in reply to a question asking where they got their hats. (in other words: "We don't *get* no stinkin' hats, because we already have them, from our mothers and grandmothers," et cet.)
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re: greygarious
I overstuffed myself at Eleven Madison Park and asked for my macarons to be packed up and they came in the prettiest box - if I had known their carryout boxes were so nice I would have asked for an extra one lol. Not sure what their packaging looks like for anything more substantial, but I've read lots of stories of people getting leftovers packed up from there.
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re: buttertart
That bugs me. I wrote about a somewhat similar experience a couple of months ago, whereby people were not only favoring, but ignoring the hideous behavior of a table, who they appeared to know.
Maybe it's just me, but I think a restaurant should most definitely remember it's regular patrons, but should treat everyone that comes through their doors as a favored diner. You should never be treated as though they can't wait to get you out of there (unless, of course, you're being an idiot)
I wonder what they do if a particularly high-end client wanted a "to-go" meal ? (not leftovers)
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I agree that the explanation sounds contrived. I've never heard of a restaurant disallowing doggie bags, and I bring food home on a very regular basis (except if I'm traveling with no means of refrigeration and/or heating). I hate to see food go to waste, and I just don't eat very much in a given sitting.
As an attorney myself, it doesn't strike me as terribly improbable to find an idiotic judge/arbitrator, nor does it seem impossible that there are weird license laws in various jurisdictions. However, as was mentioned before, I would think it's an all-or-nothing thing: Either you can take it home, or you can't, not that you an bring it home unless it's fish on a hot day.
Frankly, I'd be upset if half of a meal I ordered and paid for was wasted. Dover sole ain't cheap, and times are tough. At the very least, I would expect advance notice that all food must be consumed on the premises. Moreover, it seems as if a repeat of their claimed problem could be avoided with a roll of pre-printed "warning" label like they have at many grocery stores.
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It would never occur to me to try to take home uneaten fish, regardless of venue, just because it can spoil so quickly, it's just not worth the bother.
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re: Karl S
Is cooked fish is any more perishable than another cooked meat? I have never thought so but would be interested in the opinion of someone with seafood restaurant expertise. I would have insisted on taking the leftovers home and assured the place that I would not be returning. Loudly, if necessary. What if I had just started my meal and received an emergency phone call from the babysitter or an invalid relative? Would they expect me to pay for the meal I was leaving behind? If so, they had better pack it up for me, and pronto.
Re the baggie post below - I do keep one in my purse, just like mom did. But I am more discreet about employing it than she was. There is an Asian buffet near me which sometimes has miniature curry puffs that I like a lot. Most diners there make a trip to the buffet for appetizers, then go back for mains and sides. I make only one trip so I don't feel I am cheating the place by putting extra puffs on my plate and slipping them into my bag after making sure I am not observed.
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re: chow_gal
This is a tad harsh if the person doing it as noted has only one single plate from the buffet and others are scarfing up multiple plates, isn't it? It's not as if greygarious was going up five times and doing this on top of it. I don't consider it stealing. But I don't see the world as black and white either.
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re: buttertart
Thanks, buttertart. As already mentioned, I am careful not to be overt about putting the puffs into the sandwich-sized baggie in my purse. The amount is less than many diners leave uneaten on their buffet plates. If this place had curry puffs on their regular menu I would order them. They don't offer them except, on occasion, at their buffet. And there's always a baggie in my purse. They come in handy for any unfinished drive-thru or other snacks on the fly, like the unused half of the individual cream cheese containers they give you at bagel shops. One person's tacky is another's frugal.
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re: Sisyphus
+1 I think you should consider asking about that...you may think it's okay to take a little extra since you aren't eating as much as other people you see, but that's kind of how buffets work. Some people eat more than they probably paid, others less. If you don't have a huge appetite, that still doesn't mean it is okay to pay an all you can eat (on the premises, right?) price and then take a bag for a couple extra items to eat later. Yeah, it isn't a huge deal or a large amount of money we're talking about here, but i still don't think it is right.
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re: buttertart
I certainly wouldnt regard this as stealing - although possibly the place would be less than thrilled. Buffets in my part of the world tend to have signs saying food is for consumption *on" the premises. Have to say that, personally, I have no need of the signs to tell that's right.
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re: Karl S
i've taken home grilled salmon without a problem, then made a nice flaky fish salad the next day.
i'd probably say cooked fish is more perishable than, say, a piece of prime rib. i figure that it is more perishable before it is cooked, and therefore after it is cooked. that is assuming equal and relatively prompt refrigeration.
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I've never come across this - but then, in Europe, it's not our custom to ever take away uneaten food.
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re: PeterL
I can, of course, only speak about those countries where I have a reasonable experience of restaurant dining and can be confident in saying that it is not the usual custom. These would be Belgium, Cyprus,France, Germany, Greece, Ireland, Italy, Malta, Netherlands, Portugal, Spain, Switzerland & United KIngdom.
I'd be interested to know of other European countries where the usual custom is to follow the North American pattern of regularly taking away leftovers.
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re: PeterL
Ah. Thanks for the clarification. FWIW, whilst I've often seen leftovers being taken away in America, I've never seen it in the countries I mentioned which is why I assume that it is not the custom there. I don't make the assumption for the UK, which is where I live - it isnt the custom here and asking for food to be bagged would get you some very strange looks. Of course, politeness would mean that a place would probably do it if a foreigner, unused to our way, asked for it.
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re: Harters
I agree with you Harters, it would be a very strange request to take home leftovers in the UK. I am not saying people don't do it but most restaurants would not even have the containers to wrap leftovers in. Whenever I used to ask to take the bone or leftover meat home for my dog it would be wrapped in some foil.
Brits and other Europeans do not ask for doggie bags. If you don't finish your food you just leave it. Of course portions are not as big as in the USA.-
re: smartie
It's definitely been a while since you've been here in the UK, then. I think portions seem massive-- and it seems to be a relatively widespread phenomenon (like me-- after eating said portions).
Also interesting is that I was recently at a restaurant where they offered to box up my left overs. I wasn't expecting that, but can't say I was bothered.
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re: Harters
I worked in a wonderful Thai place in England. The meals were served family style and the portions were huge.
No one ever asked for the remains - which was great for the staff because we ate like kings all night every night. (we ate off the platters, not individual plates!!!)As a matter of fact - whenever Americans came is - some wait staff would inevitably say : "Betcha they ask for a doggy bag!!!" It was a running joke.
..And sure enough they always DID!
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I just called La Grenouille - thanks to my fellow chowhounders confirming this was a bit unorthodox. Thank Buddha I did. I talked with a manager and feel 100% better about it. It was explained to me that the restaurant lost an arbitration where a diner took home some fish and then got sick - it was deemed since their license was not a caterer they were liable. And given yesterday was so hot there were uncomfortable with diners taking home fish. I really do feel so much better for asking. It was a very pleasant conversation and more importantly - I really like La Grenouille and now look forward to going back.
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La Grenouille
3 East 52nd Street, New York, NY 10022›20 Replies-
re: calconscious
Are all restaurants in New York that do takeout in addition to dine-in required to have a catering licence? That seems a little unusual, I think they should have got a better lawyer.
That said, if you weren't in a position put it in the fridge right away I agree it was probably safer not to take it home.
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re: calconscious
so, if you had asked to take home the mushroom risotto it would have been fine? Or not?
If they really can't allow any take out because they don't have a catering license, than it is completely irrelevant whether it was fish or not. In that regard, it is highly unlikely that the person complaining could present good evidence that it was the fish that made them sick, or even if it was, that it was the restaurant's fault: person could have left the fish in the trunk of their car. In other words, if their license won't allow take out, the type of food doesn't matter: either you can take something home, or you can't.
So, it still sounds a little unusual to me, but then arbitration sounds a little unusual too (as for the not-so-good lawyer, it is quite possible in an arbitration that there wasn't a lawyer). Sorry, but while I am no expert on food law in NY I am a little skeptical of the restaurant's answer. I also think it is not unusual for a restaurant to use liability as a reason when they are up against a wall and don't want to admit someone screwed up.
All that said, as I say, I am no expert. Moreover, it does sound like you ordered rather rich (but delicious!) dishes. Had it been me, I would have thanked the manager for the information, and tell him that based on that and the serving size, you will plan to share one entree next time. Would be interesting to see how the server reacted to that as a solution.
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re: susancinsf
Yeah, that explanation sounds totally contrived, if not bogus, to me.
What about all those pizza joints? What if I order food to go?
Not to get too technical or legal on this, but if a diner were to ask for a partially eaten meal to be packaged and eaten later on at home, I would assume the doctrine of assumption of the risk would apply -- e.g., in other words the diner assumes any risk from eating the leftovers. Just as well, the "average reasonable person" would be expected to know how to heat up leftover foods, and to discard spoiled ones. And finally, after taking the food out of the restaurant and home, the chain of causation would be broken.
So, to summarize, there is (1) no duty by the restaurant in this instance; (2) and even if there were any duty, there is no proxiimate cause between the restaurant's preparation in the food and any potential food sickness; and finally even if there were such a duty and causation was somehow established, the affirmative defense of "assumption of the risk" would apply.
Just random musings on a Saturday afternoon ... :-)
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re: PattiCakes
patticakes, we used to have a "team" to take care of problems like this, and it involved beach chick, yaya dave, c oliver, linda whit and myself. http://chowhound.chow.com/topics/589079
a certain item of sporting equipment was featured in our repertoire of negotiating techniques. ;-). <no, no, not THIS kind of bat: http://www.clevescene.com/images/blogimages/2010/04/06/1270569813-bat-boy.jpg >. <..or MAYbe it is...... (since he's already there in new york) http://a.abcnews.com/images/US/ht_bat... >.
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re: alkapal
Oh, I had forgotten about the M & H thread! That was one my all-time faves, although I was a lurker & not a participant. Seeing Sam's posts, especially the poem, did bring me up a little short, however (in "bless-his-heart-we-do-miss-you" good way).
Beware of chowzers armed with Slap-chops!
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I would not ask for a doggie bag in a high end place. I think it's not very appropriate. Not to be a snob, though, but that's how I feel.
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re: debbiel
I guess I feel that way for the same reasons that restaurants of a certain caliber have dress requirements - it's one of those things that can add to or subtract from the ambience of a very nice place. It would be weird to see people eating at say, Daniel, and carrying out leftovers, wouldn't it? But after reading the resolutio of the story, it makes me think, am I being too uptight?? Maybe!
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re: grouchomarx
maybe you could sneak around to the service entrance and they could quietly slip it to you in the dark of night.
seriously though, a high class restaurant should be able to find a way to elegantly prepare doggy bags. this seems more like a place that is trying to create an intentional snooty reputation 'our food is too good to allow it to be used as leftovers" bah.
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re: grouchomarx
My daughter and I had dinner at Babbo in NYC a couple of months ago, and she asked to take home her unfinished pasta dish. The server cleared the table and came back with a small card that looked like a coat check ticket. When we left the restaurant we stopped at the coat check area and picked up her wrapped up leftovers.
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re: grouchomarx
I had a birthday dinner at Jean-Georges and the waiter noticed that I had not finished my meal and he offered to wrap it up for me.
I was hugely impressed that they do not bring the bag to the table, they actually hold it for you and someone hands you the bag litterally just as you are exiting the restaurant!Now that is class!
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