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Chains

Tips for National and Multi-Regional Chain Operations

Penn Station 86's salads

Walked into a Penn Station last evening in search of a cheesesteak salad, only to be told that they'd stopped carrying them and wraps as well Truly dumb, IMHO; it's not like they don't have lettuce on hand, and goodness knows we all need lower calorie-option, even when we don't like to admit it. They've also stopped carrying wraps. Am I alone in muttering to myself about this?

1 Reply

  1. And a reply very quickly from PS to my letter of inquiry:

    Thanks for the email. Unfortunately, salads were not a big seller for Penn
    Station, and we had no choice (we were only selling between 1-3 per day per
    store, system wide) but to remove them. We know this isn't what you wanted to
    hear, but it's the 'why'.

    MORE IMPORTANTLY, as a side note, the store(s) can still serve you a salad in a
    kid's boat (as opposed to the bowl). It is basically the same as before (and
    actually costs slightly less). We just don't promote such. Did they not offer
    this as an alternative when you ordered? The restaurant should have if you
    did indeed ask. Which location did you visit?

    We hope this helps!

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