Our own Board Mod cited in WSJ! OpenTable vs. UrbanSpoon

[chow_gal]

http://online.wsj.com/article/SB20001...

About twice a year, long discussions ensue on foodie website Chowhound.com over the concern that booking through OpenTable leads to shabby treatment at restaurants, says Jacquilynne Schlesier, community manager of Chowhound.

[chrizbo]

Why do you think OpenTable reservations get worse treatment? It seems their CRM aspect would reward regular diners when they are identified as such...