Ginger Park - terrible service, good food - a conundrum
I went to Ginger Park Saturday night. We were a party of six and arrived with a reservation at 8:30, arrived on time and were seated promptly.
Unfortunately our table was in the dark. We had to share three penlights that we had and I took two candles from the bathroom which was well lit. We asked the staff for help and they told us they didn't have any extra light bulbs (the two above our table were out), flashlight or candles.
After 25 minutes we asked a passing waitstaff member to find our waiter. She came back and said our waiter was too busy to take our order so she would do it.
The restaurant recommends family style so we ordered a variety of dishes. We asked our server if we had ordered an appropriate amount as we were not familiar with portion sizes. The response was "I don't know." The food was quite good. Southeast Asian - we had the vegetarian dumplings, green papaya salad, radish salad, ribs (they were surprisingly good), the fish tacos were crisp and spicy, oh so good, shrimp wontons and a number of other dishes. We didn't get to try the Dan Dan noodles because they never arrived. Portion sizes are small, I was hungry when we left.
The noise level was very high and conversation was difficult.
I found the experience very disappointing and don't know if I will go back. Unfortunately, I loved the food and the prices were not high.
I like Ginger Park, but that place is LOUD. Sitting at the bar is my preferred way to go. I've had decent service in the dining room a couple of times, but the bar is a little less punishing on the noise front, and it feels a lot more comfortable with just the minor changes they made post-Banq in opening up the space.
If you liked your meal go again, but maybe a different day and time? This winter/early spring I went there on a Thurs night around 7:30 as a party of three. The restaurant wasn't that busy (the bar area was hopping), so maybe that is why our waiter was so attentive and helpful. He went over the menu with us and suggested that we get 6 dishes and pointed out some of his favorites on the menu. My only complaint is that my favorite part of the meal is dessert. And although I enjoyed my meal, a demitasse of hot chocolate doesn't = dessert and I left a little disappointed.
I had a similar experience in the winter- although I thought the food was just ok and the service was disappointing. If you are craving that type of food, I'd suggest you go down the street to Myers and Chang. My husband and I sat at the bar for a couple hours on saturday night and I was very impressed that they let us go at our own pace, even on a busy night. Myers and Chang is a simliar price point, cool vibe and better food. The space is stunning at Ginger Park, but that is about it.