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LAURIER BARBEQUE

My wife and I ate here because we went to a movie playing near-by. Bad choice.....

Half chicken costs $16.25, no fries, no slaw...nothing but a half bun. Chicken had a plastic taste to it and our waitress was totally clueless. My wife was unhappy with her salad and when our waitress declined to do anything about it...I called for the manager. She told me he wasn't there. What a crock of bull. She got zero tip. I will never eat at Laurier Barbecue again. This place absolutely STINKS!!!!!!

By comparison, Cote. St. Luc barbeque charges $9.25 for half chicken that is miles better than Laurier barbeque's plastic chicken....and you get great fries, slaw, buns and a soft drink. Best deal in town for lunch.

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  1. I agree with you that their roast chicken is tasteless ;even st hubert is better. Poulet Fusée on Bernard is also better if you're in that area. I still go to Laurier BBque with young children but I have the pot pie or the macaroni à la viande, and their moka cake is a big sugar fix I crave at times. I've had excellent and friendly service, sorry about your experience, did you ask them to comp the salad?

    2 Replies
    1. re: superbossmom

      i have been picking up the chefs choice chicken/bun/coleslaw/sauce at st. hubert du parc for quick meal at 5:50$ takeout and i choose the mixed veggies (carrot slices, broccoli which is actually steamed bright green) for 75c extra instead of fries and although at this price you cannot eat onsite (there are tables on lower level of plaza). You can eat in but it does cost more, pickup at counter. The chicken has always been tender and the price is great. Also fast preparation which is important on lunch break

      1. re: superbossmom

        I told the waitress that my wife was unhappy with her salad and she just shrugged her shoulders as if she couldn't have cared less...realizing that I was dealing with a half-wit, I told her to get the manager. She looked me right in the eye and told me he wasn't there. Yeah, right...8 pm on a Saturday evening and no manager!!!!!

        If I had been there by myself (my wife hates scenes), I would have just gotten up and walked out without eating another bite or paying for it. She got zero tip and the only thing I could do is post my experience here and hope it costs them some business.

      2. The only good thing about Laurier is their chicken pot pie, mashed potatoes, soups and desserts. Everything else is garbage and they've slipped so far downhill over the years that it's a wonder they even have the business anymore. They charge an exorbitant price for what should be cheap affordable homestyle comfort food, and apart from the limited menu offerings mentioned above, none of it's particularly good anyway! Even fast food crap like St-Hubert ranks at least on par.

        That said, why anyone would go for Montreal style barbecue chicken anywhere other than Chalet is baffling to me. It's consistently the best and cheapest in town. Apart from the portugese joints. Why bother going anywhere else??

        1 Reply
        1. re: OliverB

          Try Cote St. Luc Barbeque at 5403 Cote St. Luc Road just west of Decarie for lunch before 3 pm ....it's better than Chalet, and Chalet is good. Half chicken is tremendous and the hot chicken sandwich ($6.75 dark meat/$7.75 white meat) which includes great fries, slaw and a soft drink...is the best you'll ever find. I live within walking distance from there and eat lunch there 2-3x per month.

          St Hubert sucks, but Laurier Barbeque was the absolute worst. The more I think about last Saturday....the more pissed off I am at myself for not walking out. That sh*thole didn't deserve my hard-earned money.

        2. Almost exactly a year ago I made the same mistake and reported it here - http://chowhound.chow.com/topics/6145...

          A chicken sandwich that isn't a sandwich (it had a full mini chicken leg, bones and all on one slice of "wonderbread"!) was my comical ordering result. And, like you, nothing else with it! No fries, no slaw.

          Other people are somewhat defending the place because they apparently have good cake, or macaroni, or lemon meringue, or salad dressing, or something else that isn't BBQ/rotisserie. I get it - it is always nice to see the good things in something rather than the bad things.

          BUT.....BBQ/Rotisserie is IN THE NAME of the place, for heaven's sake!! If it's in the name, it should be what they do really well. You don't expect a new customer to walk into a pizza joint, for example, and know that it's the pizza they should avoid - they should be ordering some other unrelated menu item instead.

          Fair enough if a place does great food unrelated to their name or food focus. No problem there.

          Thanks Mister C for sharing your experience - I don't really like to be negative about places, but this one really got me. Every great restaurant is allowed to have a bad serve, it happens, but it seems evident to me now this was not the case here.

          I'd like to see someone go in there and turn it around. The decor has a charm and history to it. Maybe some day.....?

          1 Reply
          1. re: heliotrope

            A chicken sandwich with bones in it?????? How absolutely disgusting!!!!!!!!

            I don't understand why you would accept something like that. I would have sent it back in a heartbeat and if they didn't come up with something decent...I would have walked out.

            What pissed me off more than anything was my waitress' attitude. Maybe she didn't like the fact that I spoke to her in English, she did not communicate well at all....she seemed to have a burr at the end of her tampon about something. She lied to me when I told her to get the manager...8 pm on Saturday night and she expects me to believe that he wasn't there?????

            I agree with you 100%....The signature dish is the only thing that really counts. I expect good chicken in a chicken joint, good steak in a steakhouse, good burgers in a burger joint, and so on. I don't give a damn how good some ancillary item like cake or soup is, that's not what I went there for.

            As for the decor....it lost all it's charm as soon as I realized what a rip off my meal was and how lousy the service was. My chicken tasted like plastic!!!!

            I never hesitate to publicly pan a place when they make me feel that I have been cheated. People read these sites and if my bad experience can decrease the amount of business they do...it serves them right. On the other side of the coin...I will always promote restos that please me.

            I heard good things about Laurier Barbeque years ago....and that's why we ate there when we were in the "hood". Obviously the place has changed hands somewhere along the way and the current management stinks.

          2. this was an institution for many a decade. Sadly, product became watered down with frozen french fries, inferior chicken etc. It is the case of an inferior restaurant surviving on its past glory. You can spot the old timers there but it is certainly past its time. I can remember one of the original St. hubert restaurants with fresh cut fries and massive real Rotisserie chicken meals. Sadly, has suffered the same fate and morphed into something entirely different. Frozen fries, insipid chicken, For that old time Rotisserie dinner Chalet remains unchanged (except for the boston cream pies as the bakery that was at one time next door is no longer) ah nostalgia.....

            21 Replies
            1. re: crispy1

              The turnip carrot mash with BBQ sauce is out of this world though.

              1. re: crispy1

                Cote St. Luc Barbeque at 5403 Cote St. Luc Road just west of Decarie has been in business for nearly 60 years and I have never been less that delighted with the quality of their food and their prices are amazingly low. Chicken is moist and tasty, fries are soft and a bit greasy...the best anywhere, the chicken sandwich is always heaped with top quality chicken...it's all great. Lunch deals are the best. This place gets better with time....I guess I am spoiled because I eat here so often, that when I walk into a clip joint like Laurier Barbeque....it's a rude awakening how crappy some places seem by comparison.

                1. re: MISTER_C

                  I like Cote St Luc and grew up in an apartment that was a 5 minute walk, I ordered in on a weekly basis... that said, it's still second to Chalet!

                  1. re: OliverB

                    Food loses 50% of it's taste when ordered in which I never do.

                    1. re: MISTER_C

                      Well food like CSL/Chalet is sort of the pinnacle of take-out and delivery so it shouldn't really be a factor. If ever there were a Montreal staple restaurant for Sunday night take-out, these restos surely epitomize that. And Chalet does it better every time!

                      1. re: OliverB

                        The problem of course is that CSL is very far away for someone in or near Outremont, Chalet not much closer. I guess true hounds will cross town for the pinnacle of takeout (doubt CSL would deliver to Outremont), but it would be interesting to find an alternative closer by.

                        1. re: lagatta

                          For chicken in Outremont, Rotisserie Fusée on Bernard is really quite good. It's not an old-timey place like these two (rather, more on-par with St-Hubert - frozen fries, etc.), but the chicken (and ribs!) are consistently tasty, as is their chicken-breast salad with mustard dressing. They also deliver. FWIW.

                          1. re: anachemia

                            the sauce on the ribs is surprisingly good

                  2. re: MISTER_C

                    The only thing I miss from there is the banana chocolate chip cake they used to make. It was amazing!!!!!

                    1. re: maisonbistro

                      I don't know about anything in that restaurant's history (cake or soup or whatever) that used to be amazing. All I experienced was a serving of chicken which is what is supposed to be their specialty that was grossly overpriced, tasted like plastic and a mentally deficient waitress who couldn't give a damn that we were unhappy and lied through her teeth about the manager not being there at 8 pm on a Saturday night.

                      Far as I am concerned....Laurier Barbeque is a stinker!!!!!!!!!!!!

                      1. re: MISTER_C

                        You keep insisting that the waitress was lying about the manager not being there - but how on earth would you know if he was or not? Just because it was a Saturday night does not mean the manager was in when you were. The waitress' attitude is one thing, but to constantly accuse her of lying about something you have no proof of is really quite another. As far as I'm concerned, if you were that unhappy about the food and service, you should have called the restaurant at a later time to speak to the manager and let him know your views.

                        1. re: MISTER_C

                          Mister_C, I don't like Laurier Barbeque either, but it is possible to express your displeasure without gross sexist comments, calling people "mentally deficient" etc.

                          1. re: lagatta

                            My mom went there a couple of weeks ago to buy their lemon creme pie. She was having guests over and did not want to make the dessert. I had some that was leftover and it is still as good as it was many years before. I can't talk about the chicken but their lemon pie still rocks!

                            1. re: lagatta

                              I would say that "mentally deficient" was a fair description of this waitress and her general attitude. When was the last time you ate in a restaurant and told your server that you were unhappy with your order and the only response you got was a shrug of the shoulders?

                              1. re: MISTER_C

                                I rarely jump into such frays, but yeah, you are edging over the line... Just sayin'

                                Food was bad, service was bad. Let's leave it at that. You said your bit. Just. Let. It. Go.

                                1. re: TheSnowpea

                                  Too damned bad Gazette Probe discontinued it's fine column some years ago....It was a powerful weapon to publicly teach establishments such as Laurier Barbeque a lesson about ripping off the public.

                                  1. re: TheSnowpea

                                    What TheSnowpea said. A week later and you're still in a frothing rage? Buddy, life is short. Did you go out today? It was lovely sunshiney day today, you know...

                            2. re: maisonbistro

                              I don't go to a barbeque chicken joint because I have a craving for cake or some such ancillary dish....If cake was what I wanted, I would go to a bakery.

                              From the responses I have received here...it's quite obvious that Laurier Barbeque has had it's day and is now nothing but a has been of it's former self, no longer offering fair value or decent service and is now a place to be avoided.

                              1. re: MISTER_C

                                I would have said much the same (and quite possibly did) after my one and only visit to the place about six years ago.

                                Such is the nature of "institutions" -- sometimes they can keep going in zombie form for many, many years.

                                1. re: Mr F

                                  Laurier Rotisserie is up for sale. The owner of the restaurant also owns the building and he is looking to sell both ASAP.

                                  He has been cutting expenses drastically as he knows he is dumping the place, this may count for the bad experiences.

                                  When I lived on Somerled I use to go to Cote St Luc BBQ but never found it great. One day I arrived just minutes after someone had been gunned down in a booth, that put the kabsosh on the place for me.

                                  In my books you can't beat Chalet BBQ, always good and so inexpensive.

                                2. re: MISTER_C

                                  I phrased my response poorly. I love CSL BBQ, but I miss their banana chocolate chip cake. I do prefer Chalet though, and have fond memories of going to the one on Decarie, just before the train track underpass near Jean Talon. Those were the days. But we are lucky in NDG - CSL BBQ and Chalet.

                          2. Folks, we've had to remove a number of angry and argumentative replies from this thread. We'd ask that people keep the conversation friendly and focused, or we'll be forced to lock or remove the thread.