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What's So Great About 5 Guys?

Coming soon to a shopping plaza near me. Similar to Red Robin or Chee Burger Chee Burger?

What's good there? Anything to avoid?


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  1. Good hamburgers and you have your choice of quite a few free toppings, including sauteed mushrooms.

    The best french fries I've ever found in a fast food chain.

    Free peanuts in boxes and barrels around the place.

    Not much else but that's plenty.

    7 Replies
    1. re: Hackenbush

      Thanks for the replies.

      Free peanuts in boxes and barrels around the place.

      I guess this is another place I visit solo, as DW is allergic to peanuts.

      1. re: al b. darned

        FYI regarding peanuts, they also use peanut oil for their fries.

        1. re: mpjmph

          This is not usually a problem. They most likely use heat processed peanut oil, and that kills the protein that causes the allergic reaction. It's the cold-pressed oil that Is a no-no if you have an allergy.

      2. re: Hackenbush

        That their fries are so good is funny because they used to be terrible, and they even bragged about their incorrect frying process (cut fresh and thrown straight into the fryer).

        1. re: drsnacks

          Drsnacks: btw what IS the correct way? I assume you mean putting them in cold water first then frying... or freezing first...

          can you clarify the correct way? I plan on trying it this weekend! stebango@gmail.com

          1. re: Stebango

            Most likely the "correct" way would be rinsing in cold water, frying at 320 until limp, taking out of the fryer to and leaving at room temp, then a second fry at 375 to crisp.

            1. re: sbp

              That's all subject to personal taste, of course. Some of the best fries I've ever eaten have been done 'wrong.'

      3. Search the board, there are a few threads on the merits and shortcomings. I like the burgers there and the fries are good too. You just need to get the fries out the bag and styrofoam ASAP otherwise they get soggy.

        2 Replies
        1. re: roro1831

          That trick doesn't do much for fries that have been cooked & are sitting in their cup next to the fryer for 5 minutes while they cook & assemble your burger, which seems to be the rule of thumb for the 5 Guys near us.

        2. Al

          To save you some searching on these boards there are some things to know. First of all, of all the chains that I've seen reviewed, this one seem to have the widest void of opinions. It seems that some 5Guys are great. Some are not.

          Secondly, it's basically a diner style burger. It's done on the flat top and they're a bit greasy. In a very good way IMHO. It's right in my wheel house. Love the diner burger, love the flat top. I don't ask for pink in mine but a few have come just slightly pink. A single is actually two patties. It'll come in around 6oz. I suspect.
          It's now a regular stop for us when we're down yonder. We love it.

          Also, as has been said, awesome fries but you need to evacuate from the bag pronto. If dining with someone, get 1 small fries and split. There's enough for about 3 people.

          You may want to check to see what type of peanut contamination procedures they have if any. Of course, just avoiding the problem all together may be the best way to go.

          Hope it's a good experience for you.


          1. I have to say-not so sure what's so great. Burgers are fine. Toppings aren't anything overly special-but aren't bad. Fries are fine-nothing spectacular-but I think McDonald's fries are better-personally. It's a place I have to frequent on my own since they fry everything in peanut oil, and my hubby is allergic. If they had more options of side orders, etc, I might frequent it more often. It's not bad, just nothing special.

            2 Replies
            1. re: sderouin

              Five Guys also does a pretty tasty hotdog which you can get loaded with bacon.

              1. re: monkeyrotica

                Oh, yes yes yes, the hot dog is awesome.

            2. Burgers and fries are OK -- they are made fresh, which is a plus. Prices aren't bad. Main thing that distinguishes 5 Guys is the attitude of the staff which is upbeat, almost rowdy.

              9 Replies
              1. re: MikeB3542

                i like the burgers at five guys, but as you all know probably from my thread ive posted, i am not impressed.
                they have good burgers that TO ME taste identical to wendys. the wendys by me cooks the burgers right in front of you, so i guess i am lucky. wendys is one of my favorite places to dine whether chains or other wise so thats's high praise.

                5 guys prices are way to high for what you get. the burgers are smaller than wendys double burgers. the wendys by me takes any coupon i give them and lets me use BOGO for any sandwich. so i usually get 2 double cheeseburgers for 5 dollars.

                the fries are a small portion for the large, and soggy.

                1. re: RCTRIPLEFRESH5

                  "the fries are a small portion for the large, and soggy."

                  I don't quite follow. Do you mean the large fries at Five Guys are small? Because the SMALL fries at Five Guys is huge and the large is enough for several people.

                  The sogginess issue is remedied by just getting them out of the bag ASAP. I also use this technique at the local Chinese carryout that serves wings and fries; leave them in the styrofoam and they steam up, get them out and they stay crisp.

                  1. re: monkeyrotica

                    a large at my five guys was a skinny styrofoam cup, not the whole overflowing bag i hear most get.

                    the only time i got fries my dad brought me home the food and it was after a long ride, so i guess i can give those another shot. but the burgers are mediocre to me. also the peanuts are very salty and taste like old popcorn.

                    1. re: RCTRIPLEFRESH5

                      You should. The fries where we go are fantastic.


                      1. re: Davwud

                        I am English so am used to soggy fries. I love 5 guys fries with a ton of malt vinegar on them which they supply. The burgers are good, a bit greasy but still good. They are cooked to order unlike Mickey D's or the others but the one I go to in Boca Raton Fl tends to mix up multiple orders for our office and we frequently get incorrect burger toppings.

                      2. re: RCTRIPLEFRESH5

                        Your dad probably ate most of them on his way home. Five Guys is so much better than Wendy's, I'm almost convinced you were just joking with the comparison.

                        1. re: ratbuddy

                          i wasnt joking ive gone to 2 different locations before and driven their multiple times, i wanted to like it..i wanted to fit in with you guys and think it was the best place on earth..but its not . its like wendys mediocre.

                          1. re: RCTRIPLEFRESH5

                            Don't worry about fitting in. Everyone has different taste, and just because you didn't like something other people like doesn't mean anyone's wrong. A lot of people like Five Guys, and plenty of people don't.

                        2. re: RCTRIPLEFRESH5

                          my 2 cents: 5 guys and fries were good. not great. My socks didn't shoot off and lightning did not flash before my eyes. There was no earthquake (unlike ottowa, peru and everywhere else int he world these days).

                          I bought 2 burgers, 1 veggie, 1 regular single patty, 2 drinks large fry. I think it as like 20 or 21$. Whatever the price, I felt ripped off. Fries were very good, but come on.. its just a damn hamburger. dangit.. Wish I had a white castle around here...

                  2. i dont like peanut oil fries and their burgers are inconsistent lately


                    1. I think the best you can say about 5 Guys is it doesn't suck.

                      1 Reply
                      1. re: Cameraman

                        Agreed, just a bit pricey. I went across the street to the new Sonic chain. Enjoyed the bigger menu and countless drink options much better. Burger-wise the cheddar pepper with poppers on it was more enjoyable than the 5 guy burger and cheaper too..

                      2. Ask Phil Mickelson. He said that they are the best he has ever had. He grew up on In N Out, but now preferes Five Guys. he eats there most nights if he is playing at a tournament where a Five Guys is handy.

                        1 Reply
                        1. re: porkpa

                          Which accounts for Lefty"s "man boobs!" He needs to step away from the cheeseburgers.

                          Mickelson is a really good golfer (I don't get his personal appeal, but hard to dispute that he is one of the two or three best in the world), but his taste in burgers is hurting. 5 Guys burgers are about on par with Wendy's, which is not that much of a knock, really, since Wendy's is so far beyond BK and McD's it's scary. (A lot of that due to BK and McD's precipitous decline in quality).

                          It's just that 5 Guys is not exactly burger greatness. What makes it worth a visit are "the five guys" who appear to be enjoying themselves way too much. He should try a Portillo's burger next time he is in the Chicago area for the BMW Championship. (He will have to settle for double-brats in Sheboygan when doing the PGA at Whistling straits this year!)

                        2. I think it's called 5 Guys because it takes five guys to make your food.

                          I've been to the Queens Blvd. location twice now - I will not go back again. For six dollars, the regular cheeseburger (two patties) kind of sucks. For that money, your hamburger should be great. In NYC, you can spend the same amount of money at the Shake Shack and the food is significantly better.

                          At 5 Guys, they drench your burger in condiments. If I'm paying 6 dollars for a cheeseburger, why would I want it to taste mainly like ketchup? The fries are decent (skin on) but not great, and they are almost 3 dollars. The regular fries is enough for two people, and I understand the large is the same size as three larges at other burger places... family size.

                          Their food may be better than Wendy's but it's pretty darn close in comparison, and 5 Guys is double the price. Almost 12 dollars for a double cheeseburger, fries and soda, and add in a tip (there's a tip jar on the counter). Try it and see for yourself, we all like different things. I'm not a fan.

                          1. 5 guys, to me, tastes like a simple quick burger I would make at home in a pan. Fresh-made patty, lightly salted, with just ketchup, mustard, pickle, and onion. A step up from fast food and about on par with a good diner burger, but it still costs a little too much for what you get.

                            1. I must applaud the owner of our local 5 Guys - when I emailed this week to complain that when our office faxes an order we are NEVER given the correct order and somebody always has to go back to collect what was missed off or incorrect, he emailed me back within an hour and responded to my reply overnight. They offered us a free lunch which I declined because I was giving feedback rather than complaining and my intention was not to get something free but to make sure we got the right food next time.

                              1. I like Five Guys. I think it's a very good, fast-food style burger, comparable to Z Burger and much better than McDonald's and others of that ilk. I like the variety of free toppings (including fried onions!). For me their locations are convenient as well. I don't think they are worth going WAY out of your way for, but a little bit out of your way is warranted!