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Best place to buy a Weber gas grill in the GTA?

It's time to retire my latest crappy gas grill and finally buy a grill that will last longer than 2 or 3 years. I think I'm going with a Weber Genesis EP320 and would like to know the best place to buy one. Price is definitely a consideration, along with knowledgeable service. The four places I've found that seem to get the best reviews are:

Ontario Gas Barbeques
Dickson Home Hardware
Appliance Canada

Am I missing any other good stores to check out? Does anyone have a sense of where I'll get the best deal?

Ontario Gas Barbeque‎
3310 Langstaff Rd, Vaughan, ON L4K, CA

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  1. If you're simply after low price, then just call around. Ontario Gas BBQs is good for service, selection and accessories but not always price. Check Lowe's, Home Depot, Rona for price.

    5 Replies
    1. re: Kagemusha

      I agree with Kagemusha. I work within spitting distance from Ontario Gas BBQ's and you can definitely find similar if not the same products usually for an equal or lower price at any of the big 3 hardware chains (L, HD, R).

      Cannot attest to the service you receive from Ontario BBQ's after purchase, but if you ask an essentially novice question, the level of arrogance from some the Ontario BBQ's sales staff is shocking. In my experience, it is best to go there if you know exactly what you want, and cannot find it anywhere else.

      It is definitely a good place to go for ideas, as they do have the largest variety of inventory. But if you don't want to be made to feel like an idiot or that you are wasting a sales person's precious time, then make your purchase somewhere else.

      1. re: Lazar

        Ugh, thanks for the heads up about the arrogance -- I'm definitely looking to avoid that, as I do have a few questions that I'd like answered and there seem to be a few variations of the EP320 floating around. I think I'll go to Dickson or Sobie's to get my questions answered, then just call around for pricing.

        Thanks to everyone for your thoughts!

        1. re: Lazar

          I agree re: Ontario Gas BBQ's attitude.

          We went with some friends two weekends ago and not realizing they were still on winter hours and closing early. Anyways the store was full and they began flicking lights and starting to usher customers out. I was really taken aback. I guess it must be nice in this economy to be able to turn your customers away but really, it left a bad taste in our mouths. Our friends are thinking now they prefer to give their money to someplace else.

          I do realize that it would be no different at The Bay, etc. in that store hours are store hours. But the manner in which it was handle just rubbed us the wrong way.

          1. re: millygirl

            It's a man cave sort of place that doesn't place much value on politeness. They're glib and tend to snub anyone not hot to buy a parade float-sized stainless 3 zillion BTU grill/smelter combo. All the more reason to kick some tires and buy elsewhere!

            1. re: Kagemusha

              They probably want to sell you the sheesha pipe attachment also!

              Most stores I've been to lock the doors to new people but let the ones in the store hang around for another 15 or 20 minutes after the posted closing time.

              Maybe they can't do that as employees may have some commitments after work?

      2. What's not lasting on your grill? I still use the bbq I bought in 1988 or so. Sure it's had a few new burners, grills and handles, but other than that it's working perfectly. I could buy a new one also, but hate to see items that can easily be repaired going into the trash, or wherever they go to. The best deals I've seen on BBQ's are at the end of the season, but that won't help you right now.

        3 Replies
        1. re: foodyDudey

          It's a Centro grill from Canadian Tire and the supports for one of the heat deflectors have essentially disintegrated beyond repair. It's possible that I could find replacement parts, but the grill has always been flimsy at best, so it's a good opportunity to get one that will last. No worries, though, this grill will be freecycled, not thrown away.

          1. re: TorontoJo

            I guess they don't make them like they used to! I barely use any propane with mine, I use the propane to light a some charcoal and then shut it off. It sure tastes better than cooking with propane and is much hotter also.

            1. re: TorontoJo

              No wonder, Centro grills are made in China; as a wise man once said, "Good ain't cheap and cheap ain't good."

              Although I've never bought a grill at Sobies, I have purchased lots of accessories there, and have always found them friendly and helpful.

          2. For those with BBQ's still in good basic shape a cleaning is well worth It. I used BBQ Pro (416-925-9585) and they did a great job. Looks almost new even though it is over 10 years old. A little pricey at $165 but I think well worth it.

            1. Don't worry too much about after sale service. If you buy a Weber, you won't need any service. They NEVER die. Even the automatic starter on mine is working 15 years later. I have three friends with Weber's. They all rave about how wonderful they are.

              You cannot compare it to a cheap barbeque. A Weber is in a league of it's own.It is an absolute pleasure to use. You won't regret it.

              1. We have always enjoyed reliable knowledgeable customer service in regards to our barbecue purchases at Sunnybrook Home Hardware at Bayview & Eglinton.

                1 Reply
                1. re: JamieK

                  you will find that Home Hardware has VERY good prices (especially in the fall or during low season).
                  the location about is very good. I think Malcom Fisker (sp?) is the manager/owner. he was in some of the commericals you see on tv. he's quite knowledgeable and will spend time with you.

                  i would also recommend the location on Avenue between Lawrence and Wilson on the west side of the street. not as friendly as the Bayview location but their prices may be SLIGHTLY better.

                  just a warning about Home Depot: for most things (incl. bbqs) they tend to sell models that are a semi-step down from what you find elsewhere. when i was looking for a bbq, i did a lot of research. i wish i had as much money as i had research :) i ended up buying from home depot due to their 1 year-no-payment plan and because their prices were good. but i ended up with a slightly inferior bbq.

                2. I bought the Weber Genesis BBQ for my husband for his Birthday last June...he loves it!! I bought it at "Appliance Canada" after checking out the usual places (Cndn. Tire, Home Depot, etc.etc). They gave us a really good price and included the form fitting cover and best of all they delivered at no extra charge....I think you have to say 'your contractor' sent you....we bought all of our Kitchen appliances a couple of years ago perhaps that's why we were given a 'good' price...worth checking out in any case.

                  2 Replies
                  1. re: pearlD

                    Forget Appliance Canada, the two seperate occasions I've gone there looking for info I had extremely crappy service. The first time I stood around like a d*#k for 20 min waiting for a sales person after they were paged twice. I walked out. The second time around the sales guy was pulling numbers out of thin air when I was asking about prices. Not very forthcoming or pleasant to deal with, and I was looking for a whole package of high end appliances, I can only imagine what kind of service you'd get going in for a BBQ.

                    Try Sobies, you pay a bit more but you'll get top notch service.

                    1. re: toukolou

                      Sorry to hear this 'toukolou'...we've had very positive experience with Appliance Canada...as I mentioned we bought all of our ktchen stuff there as well as 2 TV's..perhaps it was because of the money we spent at the time of the kitchen reno?
                      Whatever the reason when buying the Weber..they were most pleasant..and obliging...

                  2. We used the bbq guys. My husband had a specific weber he wanted. They ordered it, assembled and delivered to our downtown toronto condo. They also removed the old non working grill. We had used their services previously for cleaning and were impressed with them as well.

                    Good Luck

                    1. I bought my Weber at Home Hardware at Bayview and Eglinton. At the time they had a sale - which is unusual for a Weber - they also delivered for free. Their service was great.

                      1. As this is more a shopping or home & garden question than a food question, posting at redflagdeals.com may be helpful as well. They have at least a couple of threads on BBQ deals.

                        1. We went to Dickson and their service was non-existent, bordering on rude. I've purchased both my BBQs at Lou Riklis Hardware at Yonge and Soudan. Great service, very friendly and approachable and great prices too. (I have a Napoleon but they sell Webers as well).

                          1. Odd things here. A thread about 2 years ago highlighted difficulties at Sobies and I found that to be very much the case on two occasions. De to a change of ownership.

                            I learned of OGB here and it was highly recommended. All i wanted was a fitted cover for my Chargriller but stil ended up in a fairly long and pleasant dialogue with the owner. My experience was positive.

                            My hope is that Sobies has levelled out because it was previously such a great source uptown.

                            Now here is a bit of information. OGB wholesales to Home Hardware for some lines. There is a tie in. Instead of waiting for a trip to Toronto I could have ordered my BBQ cover and sundry accessories up the street at my local HH. I don't know if this is still the case but can't see why not.

                            1. Whew, thanks for all the replies and sharing of your experiences. I'll definitely take many of the suggestions and shop around a bit. It'll be a few weeks before I actually get around to shopping, but I'll report back when I'm done.

                              1 Reply
                              1. re: TorontoJo

                                First let me state that I have been a huge Weber fan. I inherited one of their charcoal grills and I used it for years until I moved into a condo that banned charcoal. I then purchased one of their propane grills until my condo banned propane. Weber makes outdoor electrical grills so I thought that I'd try one of those, but it would appear that they are not available in Cda, and that US dealers won't ship them here. They are not listed on the Weber's Cda web site. I sent them two e-mails asking whether they anticipated listing them in the 2010 barbecue season. No reponse to date - it's been 4 months, so I don't expect one. Sad - why bother asking for queries if you will disregard them? I bought a crappy little camp propane grill instead and sneak the wee propane tanks into the building under my coat. Good luck with your shopping, and I would suggest relying on the retailer for info, rather than on Weber.

                              2. Thanks again, everyone. I ended up buying the Genesis CEP-310 from Dickson. I decided I didn't need the side burner (the last one I had just collected leaves). I checked prices and most places were around $950, but Dickson has a promotion until the end of the month that includes the Weber cover ($80) and assembly ($30) with the purchase. That made it the best deal out of all the places I looked.

                                $45 for delivery and set up. Dickson is delivering and hooking up my grill tomorrow. Yay!

                                And for anyone interested -- the S-310 and the EP-310 are the same except for the stainless vs. enameled porcelain cover and doors. The CEP-310 has the enameled porcelain cover, stainless steel doors, but more importantly, has a heavier gauge steel grills than the other two. They are the same gauge as the Summit line. Note that the EP series sold at the big box stores have cast iron grates only. These aren't available anywhere else, and are cheaper than the models with stainless steel. I wanted stainless for the non-rust factor.