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Worth the wait?

Is Shake Shack really worth the wait? We have been to NY two times now and always skip it because of the lines. Is it worth our time? Really, what is so special about this burger. I have had Five Guys Burgers and heard those were all the rage and when I finally had one it was horrible.

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Shake Shack
Madison Ave and E 23rd St, New York, NY 10010

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  1. i dont think it is. i like the shake stack burger and the cheese fries a lot though. but if u really dont want to wait why dont u go to the UWS location

    3 Replies
    1. re: daffyduck

      Is it just as good? Just wonder why this is the busy one. Location?

      1. re: dezineliz

        Location. Both in the fact that is it centralized, lots more tourists near Madison Sq. Park than the UWS and that it is an outdoor eating place, so once the weather turns nice, the lines become exponentially longer.

        1. re: dezineliz

          the UWS location is just as good and it's totally worth it. you gotta try it to know.

      2. 20 minutes would be my max worth-the-wait time at SS. I've always queued up with a company or 2, so boredom seldom hits. I can't imagine waiting there 20 minutes by myself. On a nice day, it's a great outdoors place to be at and enjoy some good food. We go before 6 pm for dinner and at 1130ish for lunch.

        1. Shake Shack is a great burger but I would never wait more than 15-20 minutes.

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          Shake Shack
          Madison Ave and E 23rd St, New York, NY 10010

          1. It's a poor value, and comes down to your own preference for a burger, but it's not the best burger in the city by a long shot.

            Visit Shakeshack.com and look at the pictures. They're very accurate, and not at all glossed up. If that resembles your idea of a delicious burger, and prefer the style of fast cooked burger, which is thinner, almost slider like, then Shake Shack is worth trying.

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            Shake Shack
            Madison Ave and E 23rd St, New York, NY 10010

            1. I don't think Shake Shack is worth it - not for the burger, hot dog, fries, or custard. There are plenty of better burgers in NYC.

              I think Five Guys went downhill when they franchised too much, but I enjoy it when I have it at the airport. (Better than other options.)

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              Shake Shack
              Madison Ave and E 23rd St, New York, NY 10010

              1 Reply
              1. re: windycity

                Is there another place with worthwhile custard in NY right? At least the flavors are innovative
                and executed with far more success than Momo Milk Bar's soft serve.