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Add a Restaurants or Bar Bug

fmed Feb 5, 2010 10:08 AM

I can't add new places to the database. ("We are having app problems right now. Please try again later.")

Is this feature actually functional yet? I've tried for days now.

  1. Jacquilynne Feb 5, 2010 10:46 AM

    Lots of restaurants have been added lately, so it's not a general problem.

    Give me the details of what you're trying to add, and I'll see if it works for me. Addresses outside of the US are sometimes tricky, though usually Canadian ones haven't given me a lot of problems.

    7 Replies
    1. re: Jacquilynne
      fmed Feb 5, 2010 11:00 AM

      In this thread: http://chowhound.chow.com/topics/6857...

      (I've added the addresses of the problematic ones inline with the text.


      This the format I follow when I type in an address into the entry fields, eg:

      "S & W Pepper House"
      "6820 No. 3 Rd, Richmond, BC"

      1. re: fmed
        Jacquilynne Feb 5, 2010 12:01 PM

        Hrmm. It did add for me. http://www.chow.com/restaurants/91442...

        Is anyone else running into these issues with adding?

        1. re: Jacquilynne
          fmed Feb 5, 2010 12:08 PM

          I tried a couple more and it still doesn't work for me. I also tried excluding "BC" just in case...I do notice it autofills "BC, Canada".

          1. re: fmed
            fmed Feb 6, 2010 08:48 AM

            Tried again this morning. Still doesn't work for me. Giving up. I'll just add new addresses in-line with the text henceforth.

          2. re: Jacquilynne
            rworange Feb 9, 2010 09:24 PM

            I get that message occasionally. I've always assumed it was some sort of disconnect with the servers. Usually I just het add again immediately and it goes through.

            On a silly hunch, I tried to add one with quotes ... who knows ... maybe the quotes were in there, but no problem. It went through.

            1. re: rworange
              fmed Feb 10, 2010 12:22 AM

              Thanks rworange. I haven't been able to add anything at all even if I try multiple times with different permutations of text. I'll give quoting a shot.

              1. re: fmed
                rworange Feb 10, 2010 06:28 AM

                Sorry, that wasn't clear.

                I thought maybe the problem might have been that you were already using quotes.

                I've had the problem you mention, but for me it is really rare, maybe once or twice a month. It doesn't happen every time like it does for you.

      2. duckdown Feb 6, 2010 11:42 AM

        Where do you even add them? Lots of my favorite places here in Brampton (Canada) aren't in the engine when I make threads about them, but can't figure out how to add them

        Where do I go?

        1 Reply
        1. re: duckdown
          The Chowhound Team Feb 6, 2010 12:23 PM

          http://chowhound.chow.com/topics/667117 explains how to do this, although, at this point, the ability to add restaurants is limited. If that doesn't work for you, then http://chowhound.chow.com/topics/682866 gives directions on how to do it via email.

        2. h
          hsk Feb 11, 2010 07:10 AM

          I've been able to add restaurants (thanks, CH!) but they don't show up in the browsing database, only if you search the specific name, not if you just search cuisine type. If you search blank in "Calgary" it still only says "Showing 1 to 15 of 117 results". Does it take a while to add to the browsing list?

          1. Scargod Mar 23, 2010 05:19 AM

            I tried to add Zaha Tandoori Restaurant,
            222 Post Road
            Fairfield, CT 06824-6245
            PH:(203) 255-1970
            It (the name/address box that pops up when you select "add a restaurant"), would never accept what I put in (and I tried everything!).
            It kept telling me, "The address fields needs to include address, city and state. Try to be more precise or check the spelling."
            I don't know how to be more precise.
            EDIT: It worked for Balducci's when I created/added a restaurant as a link in a post.

            4 Replies
            1. re: Scargod
              squid kun Mar 23, 2010 03:24 PM

              Having this same problem today on Firefox and Opera.

              1. re: Scargod
                CHOW HQ Mar 23, 2010 06:02 PM

                Hi Scargod - this is a bug. We have filed a ticket to fix the issue and will reply back to the post when its fixed. Thanks for reporting the issue

                1. re: CHOW HQ
                  squid kun Mar 26, 2010 10:45 PM

                  It seems some locations can be added, others can't. I was just able to enter this new record for Brooklyn, NY: http://www.chow.com/restaurants/915246/fornino

                  Minutes later I was unable to enter a new Manhattan record. Same problem: I furnished an address, city and state, but still got the message saying the site needed address, city and state.

                  So here's one for the Chow staff to enter at some point:

                  57 Napoli
                  120 E 57th St, New York NY 10022
                  (212) 750-4586

                  Neighborhood tag: Midtown East (this isn't in the drop-down, though it should be)
                  Primary cuisine: Italian
                  Cuisine tag: pizza
                  Delivery, catering
                  Hours: Mon-Thurs 11 am-11 pm, Fri 11 am-midnight, Sat 10 am-midnight, Sun 10 am-11 pm
                  Menu: http://www.menupages.com/restaurants/...

                  1. re: squid kun
                    squid kun Mar 28, 2010 10:50 AM

                    Never mind; just entered this one using the workaround mentioned downthread ... http://chowhound.chow.com/topics/6858...

              2. fmed Mar 24, 2010 09:35 AM

                Just tried again. I tried to add a new listing (Box1: Chuan Xiang Ge; Box2: 8211 Westminster Highway, Richmond, BC).

                It now complains:
                "The address fields needs to include address, city and state. Try to be more precise or check the spelling."

                It's clearly a bug.

                8 Replies
                1. re: fmed
                  DiveFan Mar 25, 2010 05:38 PM

                  With all due respect to the CH 'programmers', the Error Message NEEDS TO BE MORE PRECISE wrt the submitted data. Sheesh.

                  1. re: fmed
                    MikeG Mar 28, 2010 07:58 AM

                    Yep, I got the same message when I tried to add:

                    International Grocery

                    543 Ninth Ave, New York, NY 10018

                    1. re: MikeG
                      squid kun Mar 28, 2010 10:41 AM

                      Actually that venue already has a record ... http://www.chow.com/restaurants/15982/ninth-avenue-international-foods

                      But here's a workaround: The site's uncooperative with some NYC addresses, but if you try changing city and state, it might let you enter a record.

                      I was able to add a new place on Stanton St. on the Lower East Side by entering the street address but changing the city to Chicago, IL. The site switched the city to Batavia but did create a new record. Then in editing it, I corrected the city, state and zip ... http://www.chow.com/restaurants/91525...

                      1. re: squid kun
                        MikeG Mar 29, 2010 06:23 AM

                        The name in the record didn't come up when I entered "international" in the search bar. Confusingly/unfortunately, the store seems to do business under 2 names, but the one on the sign over the store itself just says "International Grocery", I think.

                        Needless to say, it doesn't explain the false-positive database error.

                        1. re: squid kun
                          Melanie Wong Mar 29, 2010 04:05 PM

                          When you switch then switch back on the city and state, does the new place appear in the correct region roll-up? In the past, it did not, but maybe that has changed.

                          1. re: Melanie Wong
                            squid kun Mar 29, 2010 11:32 PM

                            Region roll-up ... I'm not aware of that attribute or field. It doesn't seem to be editable or visible on place records. What does it do?

                            1. re: squid kun
                              Melanie Wong Mar 29, 2010 11:45 PM

                              Sorry, I don't know what else to call this list that appears when you click "see all" from the New York City restaurants & bars page.
                              There's no field to select, and consequently some spots are auto-assigned to the wrong region.

                              As far as what it does, for the SF Bay Area board, unless the record is assigned to the region, it is impossible to link it from the message board. I'm having that problem with records for the town of Gilroy now. Other records have been misassigned when I edited the city, state fields and could not be linked from posts on that board.

                          2. re: squid kun
                            DiveFan Mar 29, 2010 04:44 PM

                            I was able to correct a few 'wrong region' places by changing their Zip Code. Why an blatantly wrong one gets entered, who knows.
                            In LA city entering the correct zip code can be extremely important due to identical street names in different communities of the city.

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