arax international foods watertown
I checked out Arax in Watertown yesterday...what a great store! Armenian/Lebanese foods, best selection I've seen (even better than Droubi's in Roslindale). But...make sure to check your receipt BEFORE leaving...I was overcharged 20 bucks, perhaps by simple "error" of adding a digit to an individual item (I had nothing in my basket that was over 7 bucks but there were two items worth 13 bucks or so each on the tab). The receipt is not itemized with specific item names. I live 35 miles out of town and don't come in often...the tolls each way would eat up a bit of any return on the money... and I doubt that I could get my money back even if I went back with all the items. My bad for not checking the receipt before leaving, but do beware when you visit this great source of Mediterranean foods.
By tickman
on Jan 3, 2010 06:40 PM
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Sounds like a one-time mistake... I shop there multiple times a week and have never had anything like that happen. They enter all the prices by hand, so I would guess that you're right about the error of adding an extra digit. Sorry you won't be able to go back and ask for your money back, though!
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When I lived in the neighborhood I used to go to Arax at least twice a week and never had any problems- as a matter of fact, it's the kind of place where if the bill is 10.21, they'll just charge you $10. They do ring everything up by hand though, so it would be pretty easy to slip- probably a good idea to watch just in case.
Sorry to hear about your problem, and glad that you otherwise liked the place- It's definitely my favorite on that strip of stores, partly because they're the friendliest.
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You can add my experience of being there 2, 3 times per week for years, without this ever happening to me. I'm sure it was an honest mistake.
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That is a complete bummer, and it is too bad you're so far out of town so you can't go back easily - I'm sure they'd apologize profusely. I've shopped there for years (and Sevan too), and that's never happened to me - and at both those places they round down in your favor on a frequent basis.
Glad you liked the place - try Sevan too, next time you're in the 'hood, and if you like lamejun, skip over to Belmont St. and try them at Eastern Lamemjun Baking Co. - I think they're the best of the lot.
GG
http://www.semisweetonline.com
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