kichenaid food processor k-put
My 14 cup KA processor only 1 year old just died. It actually can be coaxed to life briefly, but it seems to be a problem with the handle latching aparatus. As I remember , I replaced 2 Cuisinart bowls for this same problem before deciding to jump ship to KA. I'm certain it is completely out of warranty and in all honesty I probably voided the warranty by putting the bowl in the dishwasher many times. The bowl appears to have a sort of superficial cracking appearance in places. Ok, OK I know I should put everything in the dishwasher, but that's how I am and I'm not likely to change. In my defense I never put the blade or any knives in the DW! I've contacted KA but I'm assuming I'm not going to get much assistance. So,, what brand processor should I buy? Though my knife skills are better than average, I choose to use my FP quite a lot when I'm busy.
Sorry about your processor. It's curious that you encountered the same problem with both brands. Two things come to mind --
Do you wash the bowl on the TOP shelf of the dishwasher? I think it's safer up there, and not as close to the heating element. Perhaps the superficial cracking is from excessive heat? As I understand it, the bowl, lid, and blades are all dishwasher-proof.
Do you, by any chance, store the processor in the "locked" position? Except during actual processing, the lid should be loose, and not clicked into the bowl. Well, that's a really bad description of it, but I hope you'll understand what I mean.
The machine was a deep close out at Macy's, and cost under $100, maybe because it's a weird bright blue color! I didn't bother to register it, but probably should have. Usually I do place it on the top shelf, there may have been a time or two when there wasn't enough space, which was probably the problem. I do most often leave the processor in the locked position with blade in placeI had no idea it would matter.
I'd wait to hear back from KitchenAid. Did you register the processor? If so, it may still be under warranty. The website says that the bowls are dishwasher-safe, and I've put my bowl in the dishwasher hundreds of times ( I use mine quite a bit, too, especially for shredding and grating cheeses and veggies), so I don't think that caused it. Good luck!